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The role of networking and social media
tools during job search: an information
behaviour perspective
by John Mowbray
(@jmowb_napier)
Supervisors:
Prof Hazel Hall
Prof Robert Raeside
Dr Pete Robertson
11223344556677889910101111121213131414151516161717181819192020
Research funded by
11223344556677889910101111121213131414151516161717181819192020
What role do social media tools play?
11223344556677889910101111121213131414151516161717181819192020
• 43% of jobseekers
use social media
every day
• 17% of jobseekers
have received a job
offer through social
media
(Adecco Group, 2014)
1) What are the key offline networking
behaviours employed by the Scottish
youth labour force during the job search
process?
11223344556677889910101111121213131414151516161717181819192020
11223344556677889910101111121213131414151516161717181819192020
2) How do social media tools support the
networking behaviours of the Scottish
youth labour force during the job search
process?
11223344556677889910101111121213131414151516161717181819192020
3) How can the knowledge from (1) & (2)
be incorporated into careers services in
order to improve individual employability
levels of young jobseekers in Scotland?
The importance of tie strength
1122334455667788991010111112121313141415151616171718181919
Weak tieWeak tie
(bridge)(bridge)
Strong ties
2020
The role of social capital
11223344556677889910101111121213131414151516161717181819192020
Jason Pollock, Lee Krasner with friends and family, ca. 1950 © Photo by: Unknown. (1950)
Web: https://goo.gl/WpILzq Licence: https://creativecommons.org/licenses/by-sa/2.0/legalcode
Networking and job search
11223344556677889910101111121213131414151516161717181819192020 3D Social Networking © Photo by: Potter, C. (2012)
Web: www.stockmonkeys.com Licence:
https://creativecommons.org/licenses/by-sa/2.0/legalcode
• Associated with more job
offers
• Extraversion significantly
associated
• Needs contemporary research
Networking and info behaviour
11223344556677889910101111121213131414151516161717181819192020 3D Social Networking © Photo by: Potter, C. (2012)
Web: www.stockmonkeys.com Licence:
https://creativecommons.org/licenses/by-sa/2.0/legalcode
• ICTs encourage networking
behaviours
• Opportunistic information
acquisition related to
networking
Social media adoption and use
11223344556677889910101111121213131414151516161717181819192020 Social Media apps © Photo by: Howie, J. (2013)
Web: https://goo.gl/kynW66 Licence:
https://creativecommons.org/licenses/by-sa/2.0/legalcode
• Channels for weak and strong
ties
• SNS associated with higher
levels of social capital
• Personality traits, age and
gender all impact on usage
Social media adoption and use
11223344556677889910101111121213131414151516161717181819192020 Social Media apps © Photo by: Howie, J. (2013)
Web: https://goo.gl/kynW66 Licence:
https://creativecommons.org/licenses/by-sa/2.0/legalcode
• Channels for weak and strong
ties
• SNS associated with higher
levels of social capital
• Personality traits, age and
gender all impact on usage
11223344556677889910101111121213131414151516161717181819192020
11223344556677889910101111121213131414151516161717181819192020
Method
11223344556677889910101111121213131414151516161717181819192020
• QUAL > QUAN > QUAL
• Scoping interviews w/ young jobseekers & careers
professionals
• Survey of young jobseekers
• School leavers
• Business graduates
• Users of careers services
• Follow up interviews with young jobseekers
• Focus groups with careers professionals
Scoping interview: early analysis
11223344556677889910101111121213131414151516161717181819192020
• Strong network ties (e.g. family) have big impact for younger
jobseekers
• The jobseeker’s context has a big impact on their networking
behaviours
Scoping interview: early analysis
11223344556677889910101111121213131414151516161717181819192020
•Facebook is used most predominantly, with few other tools
mentioned
•Social media tools particularly facilitate passive job information
acquisition
Scoping interviews: impact on survey
design
11223344556677889910101111121213131414151516161717181819192020
• Focus on context of information need, e.g.:
• Motivation of jobseekers
• Environment of jobseeker
• Usefulness of family contacts
• Focus on specific networking behaviours offline and on
• Facebook
• Twitter
• LinkedIn
Difficulties and challenges
11223344556677889910101111121213131414151516161717181819192020
1. Broad topic, many disciplines
2. Attaining a sample
3. Ethical clearance
Thanks for listening!!
Find out more at:
www.johnmowbray.org
11223344556677889910101111121213131414151516161717181819192020

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The role of networking and social media tools during job search: an information behaviour perspective

  • 1. The role of networking and social media tools during job search: an information behaviour perspective by John Mowbray (@jmowb_napier) Supervisors: Prof Hazel Hall Prof Robert Raeside Dr Pete Robertson 11223344556677889910101111121213131414151516161717181819192020
  • 3. What role do social media tools play? 11223344556677889910101111121213131414151516161717181819192020 • 43% of jobseekers use social media every day • 17% of jobseekers have received a job offer through social media (Adecco Group, 2014)
  • 4. 1) What are the key offline networking behaviours employed by the Scottish youth labour force during the job search process? 11223344556677889910101111121213131414151516161717181819192020
  • 5. 11223344556677889910101111121213131414151516161717181819192020 2) How do social media tools support the networking behaviours of the Scottish youth labour force during the job search process?
  • 6. 11223344556677889910101111121213131414151516161717181819192020 3) How can the knowledge from (1) & (2) be incorporated into careers services in order to improve individual employability levels of young jobseekers in Scotland?
  • 7. The importance of tie strength 1122334455667788991010111112121313141415151616171718181919 Weak tieWeak tie (bridge)(bridge) Strong ties 2020
  • 8. The role of social capital 11223344556677889910101111121213131414151516161717181819192020 Jason Pollock, Lee Krasner with friends and family, ca. 1950 © Photo by: Unknown. (1950) Web: https://goo.gl/WpILzq Licence: https://creativecommons.org/licenses/by-sa/2.0/legalcode
  • 9. Networking and job search 11223344556677889910101111121213131414151516161717181819192020 3D Social Networking © Photo by: Potter, C. (2012) Web: www.stockmonkeys.com Licence: https://creativecommons.org/licenses/by-sa/2.0/legalcode • Associated with more job offers • Extraversion significantly associated • Needs contemporary research
  • 10. Networking and info behaviour 11223344556677889910101111121213131414151516161717181819192020 3D Social Networking © Photo by: Potter, C. (2012) Web: www.stockmonkeys.com Licence: https://creativecommons.org/licenses/by-sa/2.0/legalcode • ICTs encourage networking behaviours • Opportunistic information acquisition related to networking
  • 11. Social media adoption and use 11223344556677889910101111121213131414151516161717181819192020 Social Media apps © Photo by: Howie, J. (2013) Web: https://goo.gl/kynW66 Licence: https://creativecommons.org/licenses/by-sa/2.0/legalcode • Channels for weak and strong ties • SNS associated with higher levels of social capital • Personality traits, age and gender all impact on usage
  • 12. Social media adoption and use 11223344556677889910101111121213131414151516161717181819192020 Social Media apps © Photo by: Howie, J. (2013) Web: https://goo.gl/kynW66 Licence: https://creativecommons.org/licenses/by-sa/2.0/legalcode • Channels for weak and strong ties • SNS associated with higher levels of social capital • Personality traits, age and gender all impact on usage
  • 15. Method 11223344556677889910101111121213131414151516161717181819192020 • QUAL > QUAN > QUAL • Scoping interviews w/ young jobseekers & careers professionals • Survey of young jobseekers • School leavers • Business graduates • Users of careers services • Follow up interviews with young jobseekers • Focus groups with careers professionals
  • 16. Scoping interview: early analysis 11223344556677889910101111121213131414151516161717181819192020 • Strong network ties (e.g. family) have big impact for younger jobseekers • The jobseeker’s context has a big impact on their networking behaviours
  • 17. Scoping interview: early analysis 11223344556677889910101111121213131414151516161717181819192020 •Facebook is used most predominantly, with few other tools mentioned •Social media tools particularly facilitate passive job information acquisition
  • 18. Scoping interviews: impact on survey design 11223344556677889910101111121213131414151516161717181819192020 • Focus on context of information need, e.g.: • Motivation of jobseekers • Environment of jobseeker • Usefulness of family contacts • Focus on specific networking behaviours offline and on • Facebook • Twitter • LinkedIn
  • 19. Difficulties and challenges 11223344556677889910101111121213131414151516161717181819192020 1. Broad topic, many disciplines 2. Attaining a sample 3. Ethical clearance
  • 20. Thanks for listening!! Find out more at: www.johnmowbray.org 11223344556677889910101111121213131414151516161717181819192020