1. Resume
John McVeigh Cell: 610-248-4694
PO Box 127 / 1842 Trails End Lane
Upper Black Eddy, Pa 18972 email: johnmcveigh123@yahoo.com
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Company: Cisco Systems (November 12, 2007 – Present)
Position / Account Customer Operations Manager – Services / GD11 (December 22, 1015 - Present)
Responsibilities: Single Point of Contact for a majority of the lab testing activities for the Customer Comcast.
Position / Account Project Manager III & IV (April 2011 – December 22, 1015)
Responsibilities: In Early 2008, The Cisco / Comcast team created a new position for the Certification Lab Project
Management. I have been the POC for all Cisco Lab related activity since joining the team. This
has included all IP, CMTS and Video platforms and the Project/ Program Management of the key
Comcast and Cisco funded QA / Certification labs.
Training: I completed the ESI instructorlead PMBOK 4 Training bootcamp (36 PDUs) in 2012.
I have attended structured training for the various parts of the evolving Cisco Video Solution.
I have a working knowledge of the CMTS / DOCSIS / QAM solution.
I have a working knowledge of the Next Generation Routing & Optical platforms that are
deployed in the Comcast IP Backbone, CRAN and Commercial Edge.
Comment: My performance ratings continue to be Very Strong / E+ and I have continued to expand my
responsibilities as the AS/PMO team develops..
Position / Account Network Consulting Engineer IV / ATT MOW IP Core (January 2008 – April 2011)
Responsibilities: In January 2008, Cisco created a Project Management Organization (PMO) to support the
ongoing AT&T lab certifications. I elected at that time to transition from the Pre-Sales Systems
Engineering Team to the new PMO NCE team. I have since supported all aspects ofthe 3.6.3,
3.8.4 and 3.9.3 certifications of the IOX Operating System for the GSR IP Core router . All
Projects were all delivered on-schedule.
Training: I completed the Global Knowledge PMP Bootcamp on July 11, 2010.
This is the training required to achieve the Project Management Institute PMP Certification.
Comment: My performance review rating for FY 2010 was E+
This is an extremely difficult rating to achieve at Cisco Systems.
Position / Account: Systems Engineer III / AT&T IP Core (November 12, 2007 – 1/ 2008)
Responsibilities: I have supported all aspects ofthe IOX 3.5.4 Certification of the Cisco 12000 router for
deployment into the AT&T Most of World (MOW) IP Core. This certification was completed in
September 2008 and it was the first time that the IOX operating systemwas certified on the Cisco
12000 for deployment in the AT&T network…
Training: I have completed the CRS Advanced Troubleshooting class (January 21-26, 2008)
I have completed the Sales Masters Boot camp (October 22-26, 2008)
All other training has been unstructured.
Company: Ciena Corporation (June 5, 2006 – November 9, 2007)
Position / Account: Principal Engineer at AT&T in the Middletown, NJ DSL Certification lab

2. Responsibilities: I was the Principal Engineer for Ciena onsite in the AT&T labs…During those 15 months, I
supported the certification of the Core Director Release 5.2 Network Element and the ONCenter
Release 7.3 EMS and NBI certifications…I was the initial support for all lab issues and the On-
Site support for the CNI network software upgrades of the AT&T Domestic network…I
personally created a Ciena Webpage specifically for the AT&T Test team which helped to
organize all documentation that was related to the project. In September & October 2007, I
supported the multi-vendor/multi carrier Optical UNI demo that was publicly (and successfully)
presented in Germany by the Optical Internetworking Forum (OIF) at the Worldwide
Interoperability Demo in 2007.
Company: Johnube Enterprises (Sept 16, 2005 – June 2, 2006)
Position / Account: Owner of 1324 Prospect Ave, Scranton, Pa and the Owner / Manager of the Chatterbox Saloon.
Responsibilities: I performed property management of the apartment building and managed the Italian /American
Restaurant & Catering operation that employed a staff of more than 20.
Company: Cisco Systems (April 22, 1996 – September, 2005)
Position / Account: Systems Engineer III / CTEP Herndon (September 2004 – Sept 2005)
Responsibilities: I supported the Cable TV and Telco Companies of NE Pennsylvania but I was based in the
Herndon,Va. region. My primary focus was the presales support of the Cisco MSTP optical
platform but the network designs that I worked on included the Cisco 7600 Routers (MPLS and
QOS) and most of the Cisco product line..
Position / Account: Systems Engineer III / AT&T Optical (January 27, 2002 – Sept, 2004)
Responsibilities: I supported the Optical team on all Cisco products.
I assisted AT&T with new product certifications and deployments,Pre-sales and Post sales
presentations,Network Management designs & customer relations. Since I have attained the
CCNA, CCNP and CCIP certifications, I was involved with any issues that related to the Cisco
IOS, TCP/IP and/orrouting network designs.
Certifications: Cisco Optical Specialist (COS) October 10,2003
Cisco Certified Internetwork Professional (CCIP / Metro Optical) September 18,2003
Cisco Certified Internetwork Professional (CCIP / MPLS) August 19, 2002
Cisco Certified Network Professional (CCNP) March 3, 2002
Cisco Certified Network Associate (CCNA) August 28, 2001
Training: I have completed the Cisco IP Bootcamp March 24, 2002
I have working knowledge of the entire Cisco product line .
Position / Account: Systems Engineer II / AT&T Optical (July 30, 2000)
Responsibilities: As an Optical Systems Engineer, I have supported the following AT&T networks:
The AT&T Local Network Services Initial Certification and Deployment of the 15454 ANSI in
Metropolitan OC48 BLSR rings. This included the Kansas City NVT / ORT.
I conducted Training classes for the AT&T Systems Engineers so that a large quantity of the
15454s could be deployed as quickly as possible. I assisted the initial installations of the Cisco
15454 in the AT&T LNS central offices. This included the certification of CTC / COLR as the
Network Management Provisioning systemand TL1 / Sentinel as the Fault Management method.
AT&T Core Certification and Deployment.
I assisted the lab certification of the 15454 in the AT&T core.
This included the certification of CTM as the Network Management System.

3. I assisted the AT&T Solutions lab Certification and Initial Deployment of the 15540 & 15501 as
an Ultra Available Metro DWDM service offer.
AT&T International Lab Certification of the 15454 SDH and CTM as an extension of the
Domestic 15454 Core network.
AT&T Accuring Certification and Deployment. I assisted in the Certification and Deployment of
the first 15454 GigEthernet circuit for AT&T Accuring. The first deployed customer was Paine
Webber. TL1 and the Sentinel systemwere used for Fault Management. CTC was used for the
Provisioning of the Optical rings and the data circuits.
I supported the AT&T ATM Certification lab in the solutions testing of the Line Rate GigEthernet
card and the OC192 Cross connect matrix.
I supported the Certification of the Cisco 15454 as a replacement for the existing OC3 Microwave
multiplexer optical hardware.
Position / Account: Systems Engineer II / AT&T INCS (May 30, 1998 – July 30, 2000)
Responsibilities: I presented Pre-sales and Post-sales presentations that resulted in the Acceptance/Certification of
the Cisco 3810 as the Certified CPE for the INCs Service offer. The MGX8850 was eventually
Certified as the AT&T Central Office solution. I supported all of the INCs lab testing in the
AT&T Middletown lab for INCs Phase I & Phase II. This included the Certification of the Cisco
IP Manager (CIPM) for Network Management and the initial deployment of the INCs Network
Management center in NYC.
Product Line: The Cisco 3810 (Frame Relay Data and ADPCM Voice combined on a single ATM T1 )
The Cisco 3660 (When Access speeds greaterthan T1 were necessary – INCs Phase II)
The MGX 8850 (PXM II with the AUSM & VISM modules)
Cisco IP Manager (CIPM) & Cisco Works 2000 RME
Position / Account: Systems Engineer II / AT&T MRS (April 22, 1996 – May 30, 1998)
Responsibilities: I supported the existing AT&T Managed Router Service offer.
Technical Research for the AT&T Systems Engineers & Subject Matter Experts (SMEs).
On-site training for the AT&T SystemEngineers for the entire United States.
Product Line: All Cisco Routers and switches
Training: Systems Engineer Sales Training August 14, 1996
Introduction to Cisco Routers July 12, 1996
Advanced Cisco Router Configuration October 3, 1996
Configuring Cisco Access Services November 8, 1996
Catalyst 5000 Training class December 12, 1996
Installation and Maintenance of Cisco Routers January 8, 1997
Managing Switched Internetworks January 10, 1997
Cisco 3810 Router specific training January 11, 1998
Cisco MGX 8850 and CWM March 1998
Cisco IP Manager June 1998

4. Education: Seton Hall Preparatory High School (9/75 – 6/79)
Rutgers State University (9/79 – 6/80)
DeVry Technical Institute (3/84 – 10/85)
- Electronics Technician Diploma
- Honors: Presidents list 4/5 Trimesters (GPA: 3.39/4.0)
Edison State College (1/90 – 1/91)

5. Additional Experience
Company: OnStream Networks (August 1993 – April 1996)
(Formerly T3plus Networking)
Position: Senior Systems Engineer ( January 1996)
Systems Engineer ( August 1993 )
Responsibilities: Sales Presentations / Hardware Demonstrations / Customer Training
Technical Consultant
Pre-Sales network design and price quotations
Specific technical responses to RFI’s and RFP’s
Post-sales installations / Upgrades of all Hardware and S/W in the Eastern Region
Staff the booth at trade shows
Telemarketing and customer lead qualification
Primary point of contact for all customer issues
Product Line: BMX45 Wide Area Network Bandwidth Manager
Unix Based SNMP Network Management System
LxStream Lan Extension Access Product
CS600 ATM Access product with legacy DTE interfaces (Serial/Lan/ DS1/ATM)
DS3 DSU’s / SONET / N X DS1 Inverse Mux / DS3 or DS3C
Company: RacalData-communications (May 1986 – August 1993)
(Formerly Racal Milgo)
Position: Northeast Regional Support Specialist (1991 – 1993)
Responsibilities: Telephone and On-site support of Racal field engineers and customers
Isolating and Documenting hardware and software in RD maintained networks.
Training of RD field engineers during structured 3-5 day training classes
Comments: On-Site implementation of NYCE network Seacuacus Data Center (1/93 – 3/93)
Position: Senior Field Engineer (1990 – 1991)
Field Engineer (1988 – 1990)
Customer Service Representative (1986 – 1988)
Responsibilities: Installation / Repair of all Racal-Milgo and OEM equipment.
Telco/Vendor meets to resolve chronic problems at sensitive customer sites
Product Line: All types of analog modems and dial back-up equipment:
-Statistical and time-division multiplexers
-Datacryptors and multiple-channel voice recorders
-Communication Management Systems (Diagnostics and NMS)
-Bytex Matrix Switch (Types II, III & IV)
-Amdahl T1 Multiplexer (Mid-Range)
-D.C.A. mux 9000 (High-end T1 mux)
-D.C.A Series 100,200 & 300 internodal processors
-Racal Milgo mux 8000 (Mid-Range T1 mux)
-Adtran Sub Rate Digital Multiplexer (SRDM)
Alcatel D4 Channel Banks
Verilink ad LarseCom T1 CSUs
Comments: Implemented the NYC Department of Social Services network upgrade (18 months)

6. Racal Data Communications Corporate Training classes and Industry Specific Seminars
March 1992 CMS 400 P.C. based Network Management System
February 1992 Racal-Vadic Product training (Dial up modems / SADL/Hayes/Vadic etc.)
March 1991 Digital Data Systems (DDS) and the Excalibur Product Training
January 12, 1991 Regional Support Specialist Promotion
October 9- 11, 1990 MS DOS & PC Hardware Seminar
September 10-21, 1990 DCA Series 100,200 & 300 Internodal Processor training
July 28, 1990 Senior Field Engineer Promotion
March 28, 1989 Resident Field Engineer (NYC DSS)
January 9-13 1989 Racal-Milgo T1 Mux 8000
August 15-26, 1988 DCA OmniMux 9000 training
April 15-26, 1988 Statistical and Time Division Multiplexer Training
April 4-7, 1988 Model IV Bytex Matrix Switch training
December 7-11,1987 Racal Voice Recorders (ICR 64 / ICR 20/40)
October 26-30, 1987 Communications Management systems
October 12-16, 1987 T1 Mux and Digital Data Systems
August 24-28, 1987 Network Control Systems
July 28-29, 1987 Model II & III Bytex Matrix switch training class
April 27 –May 1, 1987 Advanced Modems Training class
June 2-27, 1986 Customer Service Representative / Field Engineer New Hire Training
Work Experience (Not directly related to Data Networking):
Sensormatic Electronics Corporation (10/85 – 4/86)
(Commercial Electronic & Video Security Systems )
Magna Power Electronics (2/85 – 10/85)
(Private Electronic Research & Development )