1. John Cumbo 716-864-1824
jncumbo@gmail.com
Professional Profile
I am a highlyskilledtechnical managerwithextensivebackgroundindatanetworkingandclinical
systems integration,aswell asstrongexperience inservervirtualizationtechnologies,storage
area networks,andtelecommunications.Ileverage 17years of IT infrastructure experience,
including13 yearsof Healthcare IT experience,toleadmyteamfrom the frontline.Ihave a
diverse educational background:inadditiontoapostgraduate degree inInformationTechnology
fromLiverpool University(Liverpool, UK),Ihave studiedbiology, Italianlanguage,arthistoryand
literature.I have extensive experience inmanyareasof infrastructure architecture,designand
management,including:
 LAN management(Cisco)
 Wireless(Ciscowi-fi)
 Servervirtualization(Vmware)
 Telecommunications
 SAN management
 WAN/MAN management
 Datacentermanagement
 Serveradministration
Professional Experience
Erie CountyMedical CenterCorporation, Buffalo,NY
2008 - present
Director of Technical Services
Achievements:
 Server virtualization – migration of legacy, physical server environment
to virtualized server environment (Vmware ESXi)
 Network redundancy – design and implementation of Cisco Nexus
infrastructure, a highly available network topology leveraging
virtualization technology
 Server patch management – implemented patch testing and
implementation at regular intervals resulting in significant reductions in
unscheduled downtime
 Successful rapid expansion of EUC, network, and storage
environmonets during period of significant growth at ECMC (2010-
2013). During this period, several new buildings brought an EUC
expansion of 100%, network/storage capacity and complexity were
required to increase significantly, and a new outpatient EHR was
implemented. These technical achievements were attained without
significant additions to departmental FTE totals, or augmented
operational spend (contract and overtime)

2. JohnCumbo716-864-1824jncumbo@gmail.com
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 EUC Virtualization (POC) – successful proof-of-concept of Citrix
XenDesktop in late 2015/2016 with anticipated full implementation
from 2016 through 2019.
Responsibilities:
 Management of the Technical Services Group, consisting of all aspects
of IT infrastructure (network engineering, server/datacenter, storage,
systems administration, telecommunications, break/fix and help desk
staff). Also manage the enterprise PACS department. Overall, the
department consists of 21 direct and indirect FTE’s
 IT infrastructure leadership: strategy, design, procurement, project
management, configuration, implementation and operational
maintenance of the ECMCC technical infrastructure. Focus on server,
storage and network virtualization technologies
 IT Department Administration: goals planning, capital and operational
budget planning, short and long term organizational planning
 Work with Information Security Officer to create and implement
information security policies and procedures
 Systems and network architect: Leading initiatives to move
infrastructure towards virtualization, downsize server footprint,
increase systems performance and improve departmental and
organizational agility
Erie CountyMedical CenterCorporation, Buffalo,NY
2006 - 2009
Picture Archiving and Communications System (PACS) Administrator
Achievements:
 Implementation of ECMC’s first enterprise PACS in 2006. Achieved 95%
automation of Radiology workflow within 6 months of system
implementation
 Designed and implemented a web application for tracking of radiology
technician human error in the process of image acquisition. This
software is still used as a performance improvement tool, and received
a commendation from the Joint Commission Hospital Survey in 2007
 Worked with Amicas (now IBM Merge) PACS and MEDITECH to create
multiple hospital workflow enhancements using image distribution
Responsibilities:
 Implementation, maintenance and project management of ECMCC’s
first digital imaging system, including I.T. infrastructure and digital
radiography modality integration. Good understanding of DICOMand
HL7 protocols complemented by a strong I.T. networking background
 Training of clinical staff in use of PACS, as well as facilitation of culture
change from film-based systems to digital

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 Configuration and design at the application layer: design of digital film
hanging protocols, and delivery of training to the clinical staff
 Implementation of remote reading/diagnosis for integration with 3rd
party radiologists and Nighthawk/Dayhawk systems
 Radiology-based IT staff management (1 FTE)
Erie CountyMedical Center,Buffalo,NY
2003 - 2006
Technical Support Services Analyst
Achievements:
 Technical lead for first-in-WNY Perioptimum surgical patient tracking
system
 Redesign and configuration of several key infrastructure components,
e.g. perimeter router BGP configuration, core network high availability
using HSRP, etc.
 Systems lifecycle: technical lead for clinical imaging initiatives,
specifically digital ECHO-Cardiograph and EKG systems. Ownership of
these systems from RFP to implementation and maintenance
Responsibilities:
 Cisco Networking Engineer. Configuration, design, management, and
troubleshooting for large, enterprise network. Campus-wide wireless
network configuration, design and troubleshooting. Good hands-on
experience upgrading, streamlining and maintaining a large, aging
network
 A/V Distance Learning Center manager. Responsible for state-of-the-art
auditorium, including IP and ISDN videoconferencing
 Practical HIPAA experience. Worked directly with HIPAA Security
Officer; direct involvement in the drafting and implementation of
HIPAA-encouraged initiatives (e.g. Disaster Recovery, password
management policies, etc.)
IngramMicro, Williamsville,NY
2000 - 2003
Technical Support Engineer
Achievements and Responsibilities:
 Member of the Ingram Network Support group, a highly skilled and
respected team consisting of 30 support engineers covering a broad
range of industry leading technology products for the North American
continent.
 Cisco support department team co-lead. Responsible for support of
level 2 escalations for post-sale troubleshooting. Also responsible for
bid writing (responses to RFP’s for Ingram customers), and inside sales
support.

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 Design and implementation of first in-house wireless network at
Ingram Micro Wehrle campus.
 Training for Ingram customers in Cisco technologies
 CCNA, CCDA and CCNP certifications achieved within first 2 years of
employment.
Education
Liverpool University,Liverpool,UK
Postgraduate Degree in IT (M.A.equivalent)
2006
State Universityof NewYorkat Buffalo,Buffalo,NY
B.A.
2000
References
Referencesare available uponrequest.