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Thinking about objectives and
goals for science communication
John C. Besley, Ph.D. (@johnbesley)
Ellis N. Brandt Chair
College of Communication Arts and Sciences
My current research objectives
1. Explicate engagement as a strategic act that
involves purposeful choice of long-term goals
and intermediate objectives.
2. Better understand why communicators adopt
or reject a strategic approach (as a means of
improving training).
Engagement is …
Face-to-face
Direct w/policy-makers
Online
Mediated
Numbers vary … but scientists clearly engage
• 63% interacted with a journalist in last year
Dunwoody and Ryan, 1985
• 70% interacted with a journalist in last 3 years
Peters, Brossard, de Cheveigné, Dunwoody, 2008
• 51% have ever interacted with journalist
AAAS 2015
• 33% engaged directly with policy-makers
Royal Society 2006
• 24% blogged about science
AAAS 2015
• 13% worked with a science center/museum
Royal Society 2006
Our own AAAS data (2013, n = 388)
• 75% had engaged face-to-face
• 49% had engaged online
• 45% had interacted with the media
• 30% had “other”-wise engaged
*All work done collaboratively with Anthony Dudo, U. Texas
Most science communication training …
• Focuses on writing/speaking skills
• Focuses on honing YOUR message
• Understanding media/political norms
• Focuses on learning to use technology
What happens if you get really good
at communicating the wrong stuff?
I don’t mean
bad content…
What does it mean to be an “effective” communicator?
In strategic communication:
Effective = Achieving Your Goals
What do you want to ULTIMATELY
achieve through public engagement?
How many of you thought about:
• Raise awareness of XYX topic
• Teach people about XYZ topic
• Correct myths about XYZ topic
• Get people interested in XYZ topic
• Build positive image of science
• Get people to think about XYZ topic in a new way
The may be good things … but I do not
think of them as ULTIMATE goals …
• Key question: Why do you
want to “raise awareness,” etc.
How many of you:
• Seek a specific policy position (e.g. climate action)
• Seek more funding for science
• Seek more freedom for scientific endeavors
• Make the world healthier, wealthier, and wiser
• Promote science as a career*
To me … these are the ULTIMATE goals
(*this may be an intermediate objective)
Tactics, objectives, and goals
*Work done collaboratively with Anthony Dudo, U. Texas
Scientists may/should
also have personal
goals (enhance career
and sense of impact)
Channels provide
different
“affordances”
Not every
objective is
equally effective …
Objective: Increase science literacy/awareness
It is true that
science literacy is
low, low, low
Objective: Increase science literacy/awareness
Also true that
nobody knows
much about much
Objective: Increase science literacy/awareness
Knowledge has
only limited impact
on attitudes
Objective: Increase science literacy/awareness
2013 AAAS Scientist Survey: Objectives
4.96
5.34
4.59
5
5.22
4.76
5.59
5.88
5.72
6.04
5.96
5.79
6.14
1 2 3 4 5 6 7
messaging goal average (r = .54)
describing … in ways that make them relevant
framing research … {to} resonate …
trust goals average (r = .54)
demonstrating … openness & transparency
hearing what others think …
getting people excited about science
knowledge goals average (r = .41)
ensuring that scientists … are part of …
ensuring that people are informed …
defensive goals average (r = .63)
defending science …
correcting scientific misinformation
“How much should each of the following be a priority for online public engagement?”
All questions had a range of 1-7 where 1 was the “lowest priority” and 7 was the “highest priority”
BUT scientists
love the
‘literacy’
objective …
SHARING knowledge will always be a
central part of science communication
(But …)
Tactics, objectives, and goals
*Work done collaboratively with Anthony Dudo, U. Texas
If not just
knowledge, what
else can we
focus on?
A few thoughts about ethics
Objective:
Build positive views
about science/scientists
Those involved in
science have
a generally
positive image?
Objective:
Build positive views
about science/scientists
Those involved in
science have
a generally
positive image?
Objective:
Build positive views about science/scientists
But there’s
a catch …
You’re seen
as competent
but cold
2013 AAAS Scientist Survey: Objectives
4.96
5.34
4.59
5
5.22
4.76
5.59
5.88
5.72
6.04
5.96
5.79
6.14
1 2 3 4 5 6 7
messaging goal average (r = .54)
describing … in ways that make them relevant
framing research … {to} resonate …
trust goals average (r = .54)
demonstrating … openness & transparency
hearing what others think …
getting people excited about science
knowledge goals average (r = .41)
ensuring that scientists … are part of …
ensuring that people are informed …
defensive goals average (r = .63)
defending science …
correcting scientific misinformation
Strategic
objectives
“How much should each of the following be a priority for online public engagement?”
All questions had a range of 1-7 where 1 was the “lowest priority” and 7 was the “highest priority”
If warmth is so important, how
can scientists be seen as more warm/respectful?
Face-to-face
Direct w/policy-makers
Online
Mediated
Public Engagement
= Positive Public Interaction
I have questions about
the impact of these …
(Research in progress)
And these too…
(Research in progress)
Funny and/or cathartic
Equal effective communication
And these too…
(Research in progress)
Tactics, objectives, and goals
*Work done collaboratively with Anthony Dudo, U. Texas
If not just
knowledge, what
else can we
focus on?
“Frames are interpretive storylines
that set a specific train of thought in
motion, communicating why an issue
might be a problem, who or what
might be responsible for it, and what
should be done about it.”
Objective: Put issue in new context (frame)
Nisbet, Matthew C. 2010. "Framing science: A new paradigm in public engagement." In
Communicating Science: New Agendas in Communication, edited by L. A. Kahlor and P. A. Stout, 40-67.
Backlash to
“security” frame
Framing doesn’t
always work as
planned …
2013 AAAS Scientist Survey: Objectives
4.96
5.34
4.59
5
5.22
4.76
5.59
5.88
5.72
6.04
5.96
5.79
6.14
1 2 3 4 5 6 7
messaging goal average (r = .54)
describing … in ways that make them relevant
framing research … {to} resonate …
trust goals average (r = .54)
demonstrating … openness & transparency
hearing what others think …
getting people excited about science
knowledge goals average (r = .41)
ensuring that scientists … are part of …
ensuring that people are informed …
defensive goals average (r = .63)
defending science …
correcting scientific misinformation
Strategic
objectives
“How much should each of the following be a priority for online public engagement?”
All questions had a range of 1-7 where 1 was the “lowest priority” and 7 was the “highest priority”
When do scientists pursue objectives?
• When they think they’ll have effect.
• When they think they have the
skill to achieve the effect.
Finally: What does it mean to know
your “audience” (= “interlocutors”)?
Tactics, objectives, and goals
What do they want to hear?
What might they want to say?
What do they think/feel about you?
How are they thinking about issues?
But don’t forget …
What are YOU trying to achieve?
What is the ethical path
to achieving it?
Exercise ... Logic model/Theories of change
We will you do:
___________
It will lead to:
___________
It will lead to:
___________
It will lead to:
___________
The impact will be:
___________
The impact will be:
___________
What skills do we need: ___________________
What resources do we need: _______________
What’s the first step: ______________________
How does this fit our needs: ________________
How does this fit our values: _______________
How will you know if you succeed: __________
+
Final thoughts I …
There are no
silver bullets
Not everyone
is reachable
It takes time
Final thoughts II …
It might be okay to
have a friend
photograph your
wedding …
But sometimes
help is … helpful.
And there’s no
need to reinvent
the wheel …

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Strategic science communication (Short Version): Delivered in Stellenbosch Sept. 2015

  • 1. Thinking about objectives and goals for science communication John C. Besley, Ph.D. (@johnbesley) Ellis N. Brandt Chair College of Communication Arts and Sciences
  • 2. My current research objectives 1. Explicate engagement as a strategic act that involves purposeful choice of long-term goals and intermediate objectives. 2. Better understand why communicators adopt or reject a strategic approach (as a means of improving training).
  • 3. Engagement is … Face-to-face Direct w/policy-makers Online Mediated
  • 4. Numbers vary … but scientists clearly engage • 63% interacted with a journalist in last year Dunwoody and Ryan, 1985 • 70% interacted with a journalist in last 3 years Peters, Brossard, de Cheveigné, Dunwoody, 2008 • 51% have ever interacted with journalist AAAS 2015 • 33% engaged directly with policy-makers Royal Society 2006 • 24% blogged about science AAAS 2015 • 13% worked with a science center/museum Royal Society 2006 Our own AAAS data (2013, n = 388) • 75% had engaged face-to-face • 49% had engaged online • 45% had interacted with the media • 30% had “other”-wise engaged *All work done collaboratively with Anthony Dudo, U. Texas
  • 5. Most science communication training … • Focuses on writing/speaking skills • Focuses on honing YOUR message • Understanding media/political norms • Focuses on learning to use technology
  • 6. What happens if you get really good at communicating the wrong stuff? I don’t mean bad content…
  • 7. What does it mean to be an “effective” communicator?
  • 8. In strategic communication: Effective = Achieving Your Goals
  • 9. What do you want to ULTIMATELY achieve through public engagement?
  • 10. How many of you thought about: • Raise awareness of XYX topic • Teach people about XYZ topic • Correct myths about XYZ topic • Get people interested in XYZ topic • Build positive image of science • Get people to think about XYZ topic in a new way The may be good things … but I do not think of them as ULTIMATE goals … • Key question: Why do you want to “raise awareness,” etc.
  • 11. How many of you: • Seek a specific policy position (e.g. climate action) • Seek more funding for science • Seek more freedom for scientific endeavors • Make the world healthier, wealthier, and wiser • Promote science as a career* To me … these are the ULTIMATE goals (*this may be an intermediate objective)
  • 12. Tactics, objectives, and goals *Work done collaboratively with Anthony Dudo, U. Texas Scientists may/should also have personal goals (enhance career and sense of impact) Channels provide different “affordances” Not every objective is equally effective …
  • 13. Objective: Increase science literacy/awareness It is true that science literacy is low, low, low
  • 14. Objective: Increase science literacy/awareness Also true that nobody knows much about much
  • 15. Objective: Increase science literacy/awareness Knowledge has only limited impact on attitudes
  • 16. Objective: Increase science literacy/awareness
  • 17. 2013 AAAS Scientist Survey: Objectives 4.96 5.34 4.59 5 5.22 4.76 5.59 5.88 5.72 6.04 5.96 5.79 6.14 1 2 3 4 5 6 7 messaging goal average (r = .54) describing … in ways that make them relevant framing research … {to} resonate … trust goals average (r = .54) demonstrating … openness & transparency hearing what others think … getting people excited about science knowledge goals average (r = .41) ensuring that scientists … are part of … ensuring that people are informed … defensive goals average (r = .63) defending science … correcting scientific misinformation “How much should each of the following be a priority for online public engagement?” All questions had a range of 1-7 where 1 was the “lowest priority” and 7 was the “highest priority” BUT scientists love the ‘literacy’ objective …
  • 18. SHARING knowledge will always be a central part of science communication (But …)
  • 19. Tactics, objectives, and goals *Work done collaboratively with Anthony Dudo, U. Texas If not just knowledge, what else can we focus on?
  • 20. A few thoughts about ethics
  • 21. Objective: Build positive views about science/scientists Those involved in science have a generally positive image?
  • 22. Objective: Build positive views about science/scientists Those involved in science have a generally positive image?
  • 23. Objective: Build positive views about science/scientists But there’s a catch … You’re seen as competent but cold
  • 24. 2013 AAAS Scientist Survey: Objectives 4.96 5.34 4.59 5 5.22 4.76 5.59 5.88 5.72 6.04 5.96 5.79 6.14 1 2 3 4 5 6 7 messaging goal average (r = .54) describing … in ways that make them relevant framing research … {to} resonate … trust goals average (r = .54) demonstrating … openness & transparency hearing what others think … getting people excited about science knowledge goals average (r = .41) ensuring that scientists … are part of … ensuring that people are informed … defensive goals average (r = .63) defending science … correcting scientific misinformation Strategic objectives “How much should each of the following be a priority for online public engagement?” All questions had a range of 1-7 where 1 was the “lowest priority” and 7 was the “highest priority”
  • 25. If warmth is so important, how can scientists be seen as more warm/respectful?
  • 27. I have questions about the impact of these … (Research in progress)
  • 28. And these too… (Research in progress) Funny and/or cathartic Equal effective communication
  • 30. Tactics, objectives, and goals *Work done collaboratively with Anthony Dudo, U. Texas If not just knowledge, what else can we focus on?
  • 31. “Frames are interpretive storylines that set a specific train of thought in motion, communicating why an issue might be a problem, who or what might be responsible for it, and what should be done about it.” Objective: Put issue in new context (frame) Nisbet, Matthew C. 2010. "Framing science: A new paradigm in public engagement." In Communicating Science: New Agendas in Communication, edited by L. A. Kahlor and P. A. Stout, 40-67.
  • 32. Backlash to “security” frame Framing doesn’t always work as planned …
  • 33. 2013 AAAS Scientist Survey: Objectives 4.96 5.34 4.59 5 5.22 4.76 5.59 5.88 5.72 6.04 5.96 5.79 6.14 1 2 3 4 5 6 7 messaging goal average (r = .54) describing … in ways that make them relevant framing research … {to} resonate … trust goals average (r = .54) demonstrating … openness & transparency hearing what others think … getting people excited about science knowledge goals average (r = .41) ensuring that scientists … are part of … ensuring that people are informed … defensive goals average (r = .63) defending science … correcting scientific misinformation Strategic objectives “How much should each of the following be a priority for online public engagement?” All questions had a range of 1-7 where 1 was the “lowest priority” and 7 was the “highest priority” When do scientists pursue objectives? • When they think they’ll have effect. • When they think they have the skill to achieve the effect.
  • 34. Finally: What does it mean to know your “audience” (= “interlocutors”)?
  • 35. Tactics, objectives, and goals What do they want to hear? What might they want to say? What do they think/feel about you? How are they thinking about issues? But don’t forget … What are YOU trying to achieve? What is the ethical path to achieving it?
  • 36. Exercise ... Logic model/Theories of change We will you do: ___________ It will lead to: ___________ It will lead to: ___________ It will lead to: ___________ The impact will be: ___________ The impact will be: ___________ What skills do we need: ___________________ What resources do we need: _______________ What’s the first step: ______________________ How does this fit our needs: ________________ How does this fit our values: _______________ How will you know if you succeed: __________ +
  • 37. Final thoughts I … There are no silver bullets Not everyone is reachable It takes time
  • 38. Final thoughts II … It might be okay to have a friend photograph your wedding … But sometimes help is … helpful. And there’s no need to reinvent the wheel …

Notas do Editor

  1. Need to integrate idea of “schemas” Book mentions framing in terms of how survey questions are asked … (pretty common problem) Framing tells people how to think about an ambiguous topic or event; works best when the way of thinking fits with an existing schema.
  2. also mentioned on p. 103-104