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2015	
  Talent	
  TrendsTM	
  
Presented	
  by:	
  Joan	
  Graci	
  
President	
  and	
  Owner	
  
	
  
Thanks	
  to	
  our	
  sponsor,	
  The	
  Buffalo	
  News!	
  
Here’s	
  What	
  You	
  Should	
  Know…	
  
This	
  is	
  just	
  a	
  preview	
  of	
  our	
  most	
  
coveted	
  talent	
  content	
  yet!	
  	
  
	
  
This	
  HRCI-­‐credit-­‐approved	
  event	
  has	
  already	
  
transformed	
  the	
  way	
  organizaHons	
  approach	
  their	
  
human	
  capital	
  strategy	
  for	
  2015.	
  
	
  
To	
  get	
  the	
  en<re	
  PDF	
  report,	
  message	
  me	
  :)	
  
About	
  Joan	
  
Joan	
  Graci,	
  President	
  and	
  Owner	
  of	
  APA	
  
SoluHons	
  –	
  a	
  direct-­‐hire	
  employment	
  and	
  
human	
  capital	
  consulHng	
  firm	
  –	
  operates	
  
on	
  the	
  philosophy	
  that	
  a	
  company’s	
  
greatest	
  asset	
  is	
  its	
  people.	
  In	
  an	
  effort	
  to	
  
bridge	
  the	
  gap	
  between	
  employers	
  and	
  
employees	
  /	
  job	
  seekers,	
  Joan	
  has	
  made	
  
it	
  her	
  personal	
  mission	
  to	
  be	
  an	
  expert	
  
mediator.	
  For	
  over	
  30	
  years,	
  she	
  has	
  
worked	
  side-­‐by-­‐side	
  with	
  growing	
  
organizaHons	
  to	
  help	
  them	
  idenHfy,	
  
retain,	
  and	
  develop	
  top	
  talent.	
  
Presenta<on	
  Topics:	
  
•  2014	
  Talent	
  AcquisiHon	
  Obstacles	
  
•  The	
  Employer-­‐Employee	
  Disconnect	
  
•  Engaging	
  a	
  MulH-­‐GeneraHonal	
  Workforce	
  
•  Must-­‐Know	
  2015	
  Talent	
  AcquisiHon	
  Trends	
  
•  The	
  Future	
  of	
  Talent	
  AcquisiHon	
  
2014	
  TALENT	
  ACQUISITION	
  OBSTACLES	
  
TALENT	
  SHORTAGE	
  
CULTURAL	
  DIFFERENCES	
  
OUTDATED	
  RECRUITING	
  METHODS	
  
	
  
The	
  driving	
  moHvators	
  for	
  the	
  changing	
  behaviors	
  of	
  HR	
  in	
  2015	
  
Talent	
  Shortage:	
  
Top	
  10	
  Hardest	
  Fields	
  to	
  Fill	
  in	
  2014	
  
•  Skilled	
  trades	
  
•  Engineers	
  
•  Technicians	
  
•  Sales	
  RepresentaHves	
  	
  
•  Sales	
  Managers	
  
•  AccounHng	
  /	
  Financial	
  
Advisors	
  
•  Management	
  
•  IT	
  Engineers	
  and	
  
Technical	
  Support	
  
•  Office	
  Support	
  
•  Drivers	
  /	
  General	
  
Laborors	
  
The	
  Staggering	
  Outcomes	
  
•  54%	
  of	
  employers	
  say	
  this	
  has	
  a	
  direct	
  impact	
  on	
  their	
  
customers	
  
•  43%	
  say	
  the	
  talent	
  shortage	
  is	
  directly	
  impacHng	
  
producHvity	
  and	
  retenHon	
  
•  47%	
  of	
  growing	
  companies	
  are	
  adopHng	
  non-­‐
tradiHonal	
  human	
  capital	
  strategies	
  
•  25%	
  are	
  providing	
  training	
  and	
  development	
  to	
  their	
  
exisHng	
  staff	
  	
  	
  
•  25%	
  have	
  invested	
  in	
  outside	
  talent	
  sourcing	
  to	
  recruit	
  
more	
  untapped	
  talent	
  pools	
  
The	
  BoTom	
  Line	
  
•  The	
  most	
  common	
  reason	
  employers	
  
struggled	
  to	
  fill	
  jobs	
  is	
  because	
  candidates	
  
don’t	
  have	
  the	
  technical	
  competencies	
  
required.	
  	
  
•  Other	
  reasons	
  include	
  a	
  shortage	
  of	
  available	
  
applicants,	
  lack	
  of	
  experience	
  or	
  sod	
  skills,	
  
and	
  misaligned	
  candidate	
  expectaHons.	
  
THE	
  EMPLOYER-­‐EMPLOYEE	
  
DISCONNECT	
  
In	
  order	
  to	
  become	
  an	
  “employer	
  of	
  choice,”	
  we	
  must	
  first	
  understand	
  
our	
  internal	
  customers	
  (staff	
  members	
  and	
  recruited	
  talent)	
  
Employees	
  /	
  Job	
  Seekers	
  Think	
  
Differently	
  
Understand	
  What	
  They’re	
  Thinking	
  
•  There’s	
  a	
  gap	
  within	
  your	
  ranks	
  and	
  each	
  day	
  that	
  posiHon	
  goes	
  unfilled,	
  
you’re	
  losing	
  money.	
  	
  
•  We	
  know	
  that	
  you	
  view	
  each	
  candidate	
  very	
  logically	
  –	
  as	
  a	
  possible	
  
soluHon	
  to	
  your	
  problem.	
  But	
  do	
  you	
  know	
  how	
  they	
  feel	
  about	
  the	
  
hiring	
  process?	
  
NegaHve	
  /	
  
Damaged	
  
Insecure	
  /	
  
Fearful	
  
Hesitant	
  /	
  
Uncertain	
  
ENGAGING	
  A	
  MULTI-­‐GENERATIONAL	
  
WORKFORCE	
  
DEFINING	
  YOUR	
  COMPANY	
  CULTURE	
  	
  
THE	
  POWER	
  OF	
  ENGAGEMENT	
  	
  
GENERATIONAL	
  MOTIVATORS	
  	
  	
  
How	
  do	
  you	
  keep	
  your	
  staff	
  happy	
  and	
  producHve?	
  
Engagement	
  Begins	
  with	
  YOU	
  
•  Vision	
  –	
  are	
  your	
  employees	
  inspired	
  to	
  come	
  to	
  work	
  
everyday?	
  Can	
  they	
  communicate	
  your	
  vision	
  effecHvely?	
  
•  Leadership	
  –	
  how	
  oden	
  are	
  you	
  looking	
  to	
  improve?	
  
–  Your	
  employees	
  are	
  the	
  soluHon	
  to	
  change;	
  not	
  the	
  problem	
  
•  Transparency	
  –	
  are	
  you	
  listening	
  and	
  making	
  feedback	
  part	
  
of	
  the	
  employee	
  process	
  (from	
  interviewing,	
  quarterly	
  
reviews,	
  and	
  resignaHon)	
  
	
  
Establish	
  a	
  culture	
  code,	
  which	
  acts	
  as	
  both	
  a	
  promise	
  to	
  your	
  
staff	
  and	
  a	
  foundaHon	
  for	
  operaHng	
  
What	
  is	
  Engagement,	
  Really?	
  
•  Engaged	
  workers	
  are	
  the	
  lifeblood	
  of	
  every	
  organizaHon.	
  They’re	
  
the	
  workers	
  who	
  are	
  most	
  likely	
  to	
  drive	
  the	
  innova<on,	
  growth	
  
and	
  revenue	
  that	
  their	
  companies	
  need	
  in	
  order	
  to	
  thrive.	
  
•  Engagement	
  is	
  strongly	
  connected	
  to	
  business	
  outcomes	
  essenHal	
  
to	
  an	
  organizaHon’s	
  financial	
  success,	
  including	
  producHvity,	
  
profitability,	
  and	
  customer	
  saHsfacHon.	
  	
  
	
  
•  Employers	
  have	
  been	
  asking	
  the	
  wrong	
  quesHons	
  in	
  their	
  amempt	
  
to	
  cut	
  costs	
  and	
  increase	
  efficiency	
  within	
  their	
  organizaHon.	
  
•  Instead	
  of	
  asking	
  how	
  much	
  is	
  each	
  employee	
  cosHng	
  you,	
  consider	
  
how	
  much	
  revenue	
  your	
  company	
  loses	
  with	
  each	
  unfilled	
  
posi<on	
  and	
  disengaged	
  employee.	
  See	
  app	
  –	
  DATAB	
  –	
  on	
  your	
  
“Employer	
  Tools”	
  to	
  see	
  real	
  numbers!	
  
Why	
  Engagement	
  MaTers	
  
•  It	
  is	
  a	
  proven	
  fact	
  that	
  companies	
  with	
  engaged	
  workforces	
  have	
  higher	
  earnings	
  per	
  
share	
  and	
  have	
  recovered	
  from	
  the	
  recession	
  at	
  a	
  faster	
  rate.	
  	
  
•  According	
  to	
  the	
  State	
  of	
  the	
  American	
  Workplace	
  Report,	
  70%	
  of	
  American	
  workers	
  
are	
  “not	
  engaged”	
  or	
  are	
  “ac<vely	
  disengaged.”	
  	
  	
  
•  From	
  49	
  publicly	
  traded	
  companies	
  analyzed,	
  the	
  organizaHons	
  with	
  a	
  criHcal	
  mass	
  of	
  
engaged	
  employees	
  outperformed	
  their	
  compeHHon,	
  compared	
  with	
  those	
  that	
  did	
  
not	
  maximize	
  their	
  employees’	
  potenHal.	
  	
  
•  Companies	
  with	
  an	
  average	
  of	
  9.3	
  engaged	
  employees	
  for	
  every	
  acHvely	
  disengaged	
  
employee	
  in	
  experienced	
  147%	
  higher	
  EPS	
  compared	
  with	
  their	
  compeHHon.	
  
•  Those	
  with	
  an	
  average	
  of	
  2.6	
  engaged	
  employees	
  for	
  every	
  acHvely	
  disengaged	
  
employee	
  experienced	
  2%	
  lower	
  EPS	
  compared	
  with	
  their	
  compeHHon	
  during	
  that	
  
same	
  Hme	
  period.	
  	
  	
  
AcGve	
  disengagement	
  costs	
  the	
  U.S.	
  	
  
$450	
  billion	
  to	
  $550	
  billion	
  /	
  year	
  
Engaging	
  Different	
  Genera<ons	
  
For	
  the	
  first	
  Hme	
  in	
  history	
  –	
  an	
  era	
  when	
  people	
  are	
  living	
  
longer	
  and	
  looking	
  to	
  make	
  their	
  mark	
  on	
  the	
  world	
  sooner	
  –	
  
4	
  very	
  different	
  genera<ons	
  make	
  up	
  the	
  workforce.	
  In	
  order	
  
to	
  engage	
  people	
  of	
  varying	
  ages	
  and	
  backgrounds,	
  it’s	
  
important	
  to	
  understand	
  where	
  they’re	
  coming	
  from,	
  what	
  
they	
  value,	
  and	
  how	
  they’re	
  stereotyped.	
  	
  
	
  
•  TradiHonalists	
  
•  Baby	
  Boomers	
  
•  GeneraHon	
  X	
  
•  Millennials	
  
Because	
  millennials	
  are	
  projected	
  to	
  makeup	
  
75	
  percent	
  of	
  the	
  workforce	
  in	
  less	
  than	
  a	
  
decade,	
  it’s	
  Gme	
  to	
  start	
  understanding	
  
what	
  moGvates	
  them	
  at	
  work.	
  
Top	
  Mo<vators	
  for	
  Workers	
  Today	
  
Like	
  What	
  You	
  Read?	
  
Don’t	
  forget	
  to	
  message	
  me	
  to	
  get	
  the	
  rest	
  of	
  
the	
  presentaHon	
  –	
  the	
  full	
  scoop	
  on	
  how	
  today’s	
  
top	
  employers	
  are	
  tackling	
  their	
  talent	
  strategies	
  

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CTA - 2015 Talent Trends Recap - preview

  • 1. 2015  Talent  TrendsTM   Presented  by:  Joan  Graci   President  and  Owner     Thanks  to  our  sponsor,  The  Buffalo  News!  
  • 2. Here’s  What  You  Should  Know…   This  is  just  a  preview  of  our  most   coveted  talent  content  yet!       This  HRCI-­‐credit-­‐approved  event  has  already   transformed  the  way  organizaHons  approach  their   human  capital  strategy  for  2015.     To  get  the  en<re  PDF  report,  message  me  :)  
  • 3. About  Joan   Joan  Graci,  President  and  Owner  of  APA   SoluHons  –  a  direct-­‐hire  employment  and   human  capital  consulHng  firm  –  operates   on  the  philosophy  that  a  company’s   greatest  asset  is  its  people.  In  an  effort  to   bridge  the  gap  between  employers  and   employees  /  job  seekers,  Joan  has  made   it  her  personal  mission  to  be  an  expert   mediator.  For  over  30  years,  she  has   worked  side-­‐by-­‐side  with  growing   organizaHons  to  help  them  idenHfy,   retain,  and  develop  top  talent.  
  • 4. Presenta<on  Topics:   •  2014  Talent  AcquisiHon  Obstacles   •  The  Employer-­‐Employee  Disconnect   •  Engaging  a  MulH-­‐GeneraHonal  Workforce   •  Must-­‐Know  2015  Talent  AcquisiHon  Trends   •  The  Future  of  Talent  AcquisiHon  
  • 5. 2014  TALENT  ACQUISITION  OBSTACLES   TALENT  SHORTAGE   CULTURAL  DIFFERENCES   OUTDATED  RECRUITING  METHODS     The  driving  moHvators  for  the  changing  behaviors  of  HR  in  2015  
  • 6. Talent  Shortage:   Top  10  Hardest  Fields  to  Fill  in  2014   •  Skilled  trades   •  Engineers   •  Technicians   •  Sales  RepresentaHves     •  Sales  Managers   •  AccounHng  /  Financial   Advisors   •  Management   •  IT  Engineers  and   Technical  Support   •  Office  Support   •  Drivers  /  General   Laborors  
  • 7. The  Staggering  Outcomes   •  54%  of  employers  say  this  has  a  direct  impact  on  their   customers   •  43%  say  the  talent  shortage  is  directly  impacHng   producHvity  and  retenHon   •  47%  of  growing  companies  are  adopHng  non-­‐ tradiHonal  human  capital  strategies   •  25%  are  providing  training  and  development  to  their   exisHng  staff       •  25%  have  invested  in  outside  talent  sourcing  to  recruit   more  untapped  talent  pools  
  • 8. The  BoTom  Line   •  The  most  common  reason  employers   struggled  to  fill  jobs  is  because  candidates   don’t  have  the  technical  competencies   required.     •  Other  reasons  include  a  shortage  of  available   applicants,  lack  of  experience  or  sod  skills,   and  misaligned  candidate  expectaHons.  
  • 9. THE  EMPLOYER-­‐EMPLOYEE   DISCONNECT   In  order  to  become  an  “employer  of  choice,”  we  must  first  understand   our  internal  customers  (staff  members  and  recruited  talent)  
  • 10. Employees  /  Job  Seekers  Think   Differently  
  • 11. Understand  What  They’re  Thinking   •  There’s  a  gap  within  your  ranks  and  each  day  that  posiHon  goes  unfilled,   you’re  losing  money.     •  We  know  that  you  view  each  candidate  very  logically  –  as  a  possible   soluHon  to  your  problem.  But  do  you  know  how  they  feel  about  the   hiring  process?   NegaHve  /   Damaged   Insecure  /   Fearful   Hesitant  /   Uncertain  
  • 12. ENGAGING  A  MULTI-­‐GENERATIONAL   WORKFORCE   DEFINING  YOUR  COMPANY  CULTURE     THE  POWER  OF  ENGAGEMENT     GENERATIONAL  MOTIVATORS       How  do  you  keep  your  staff  happy  and  producHve?  
  • 13. Engagement  Begins  with  YOU   •  Vision  –  are  your  employees  inspired  to  come  to  work   everyday?  Can  they  communicate  your  vision  effecHvely?   •  Leadership  –  how  oden  are  you  looking  to  improve?   –  Your  employees  are  the  soluHon  to  change;  not  the  problem   •  Transparency  –  are  you  listening  and  making  feedback  part   of  the  employee  process  (from  interviewing,  quarterly   reviews,  and  resignaHon)     Establish  a  culture  code,  which  acts  as  both  a  promise  to  your   staff  and  a  foundaHon  for  operaHng  
  • 14. What  is  Engagement,  Really?   •  Engaged  workers  are  the  lifeblood  of  every  organizaHon.  They’re   the  workers  who  are  most  likely  to  drive  the  innova<on,  growth   and  revenue  that  their  companies  need  in  order  to  thrive.   •  Engagement  is  strongly  connected  to  business  outcomes  essenHal   to  an  organizaHon’s  financial  success,  including  producHvity,   profitability,  and  customer  saHsfacHon.       •  Employers  have  been  asking  the  wrong  quesHons  in  their  amempt   to  cut  costs  and  increase  efficiency  within  their  organizaHon.   •  Instead  of  asking  how  much  is  each  employee  cosHng  you,  consider   how  much  revenue  your  company  loses  with  each  unfilled   posi<on  and  disengaged  employee.  See  app  –  DATAB  –  on  your   “Employer  Tools”  to  see  real  numbers!  
  • 15. Why  Engagement  MaTers   •  It  is  a  proven  fact  that  companies  with  engaged  workforces  have  higher  earnings  per   share  and  have  recovered  from  the  recession  at  a  faster  rate.     •  According  to  the  State  of  the  American  Workplace  Report,  70%  of  American  workers   are  “not  engaged”  or  are  “ac<vely  disengaged.”       •  From  49  publicly  traded  companies  analyzed,  the  organizaHons  with  a  criHcal  mass  of   engaged  employees  outperformed  their  compeHHon,  compared  with  those  that  did   not  maximize  their  employees’  potenHal.     •  Companies  with  an  average  of  9.3  engaged  employees  for  every  acHvely  disengaged   employee  in  experienced  147%  higher  EPS  compared  with  their  compeHHon.   •  Those  with  an  average  of  2.6  engaged  employees  for  every  acHvely  disengaged   employee  experienced  2%  lower  EPS  compared  with  their  compeHHon  during  that   same  Hme  period.       AcGve  disengagement  costs  the  U.S.     $450  billion  to  $550  billion  /  year  
  • 16. Engaging  Different  Genera<ons   For  the  first  Hme  in  history  –  an  era  when  people  are  living   longer  and  looking  to  make  their  mark  on  the  world  sooner  –   4  very  different  genera<ons  make  up  the  workforce.  In  order   to  engage  people  of  varying  ages  and  backgrounds,  it’s   important  to  understand  where  they’re  coming  from,  what   they  value,  and  how  they’re  stereotyped.       •  TradiHonalists   •  Baby  Boomers   •  GeneraHon  X   •  Millennials   Because  millennials  are  projected  to  makeup   75  percent  of  the  workforce  in  less  than  a   decade,  it’s  Gme  to  start  understanding   what  moGvates  them  at  work.  
  • 17. Top  Mo<vators  for  Workers  Today  
  • 18. Like  What  You  Read?   Don’t  forget  to  message  me  to  get  the  rest  of   the  presentaHon  –  the  full  scoop  on  how  today’s   top  employers  are  tackling  their  talent  strategies