1. Taking it on the Road:
No Cost
New Employee
Onboarding Through
Blended Learning
By: Mary Jo Walsdorf, 2.2.2012
(Narration available upon request.)
2. Problem Statement
How does a small, interstate, road
construction company transition their New
Employee On Boarding out of the classroom,
take it on the road, and save money too?
Proprietary Link
3. Project Description General
Onboard new employees located in other
states through blended learning.
Provide a wide variety of resources and multiple
delivery methods, digital online resources, as well
as hardcopy.
Use cost-effective solutions.
Create a template for programs that can be
duplicated.
Create data for evaluating future programs.
•Plan for mobile learning options.
4. Learning Goals
Primary goal, to create
blended learning
resources with easy
employee access.
We divided the
curriculum goals into 3
broad areas, ICC
culture and
communication,
ICC employee ICC Intranet Site
responsibilities and
ICC safety.
5. Learning Issues
Safety First
In 2010, highway construction fatalities accounted
for 19.5% of all industry work fatalities
("http://www.bls.gov/iif/oshwc /cfoi/cftb0252.pdf," 2011) .
Cost
Facilitator Location – Transfer Knowledge from
Subject Matter Exports
6. Technology Infrastructure Impacts
A significant number of employees have a very
limited technology background.
And, limited access to technology on the road
– communicate through supervisors with ICC
phones and laptops.
BUT, many employees own Android phones
7. Philosophies and Theories
Behaviorism is an adult education theory that
provides learning in a highly structured
environment; the instructor reinforces expected
behaviors and employees change to conform to
work needs (DrICColl & Carliner, 2006, pg. 48).
Constructivism is based on the premise that
learners can create their own understanding of
the world by reflecting on current and past
experiences” (DrICColl & Carliner, pg 45)
experience.
8. Design & Curriculum Strategies
Through the curriculum planning
process we used storytelling
techniques and also created
scenarios of typical employees.
Expositional training is the
“equivalent of the traditional lecture”
(DrICColl & Carliner, pg 300).
9. Design Strategy – Story Telling
Two Different Employee Scenarios
James - Experienced, forty-something, tech -phobic
employee
Jimmy – New, twenty-something, tech -savvy, employee
10. High Level Design Strategies
High level design strategies examine methods of
delivering materials online. Let’s examine
recommended resources.
Workzonesafety List of Webinar Resources ("Workzone safety websitewebinar,")
11. High Level Design Strategies
Simulations:
Model -
recreating
an accident
that
occurred in
a road
construction
work zone.
("Workzone safety website webinar" )
13. Learning Objective 1:
Google Groups & Gmail
Sign up for a Gmail
account.
Send an email.
Navigate the intranet
site and read the
scoreboards for their
work progress.
By the end of
lesson, employees
could log into the
intranet site and view
the scoreboards they
needed. ICC Intranet Site, Scoreboard page
15. Moving Forward
Client delivery: template for future curriculum design to examine
training segments, frameworks, delivery
methods, facilitator, assessment, learner evaluations.
Delivery Method - Other
Training Segment Delivery Method - WI States Retraining
D.O.T. Rules Materials of Trade Ascynchronous - Video on TV Asynchronous - Video on TV Ascynchronous - Video - Web
D.O.T. Comprehensive Safety Analysis Expositional - Video Expositional - Virtual Live Expositional - Class or Virtual Live
D.O.T. Driver Qualifications Expositional - Video Expositional - Video Expositional - Class or Virtual Live
D.O.T. Hours of Service Expositional - Hands-on Expositional - Virtual Live Expositional - Virtual Live
D.O.T. Roadside Inspections Expositional - Video Ascynchronous - Video - Web Ascynchronous - Video - Web
Flagging Expositional - Video Expositional - Virtual Live Ascynchronous - Video - Web
Forklift Safety Ascynchronous - Video on TV Ascynchronous - Video - Web Asynchronous - Video - Web
ICC 401K Expositional Expositional - Virtual Live Ascynchronous - Video - Web
ICC Payroll Process Expositional Ascynchoronous - PDF Ascynchoronous - PDF
ICC Personal Protective Equipment Expositional - Hands-on Expositional - Virtual Live Expositional - Class or Virtual Live
ICC Personnel Policies Expositional Expositional - Virtual Live Expositional - Class or Virtual Live
Material Safety Sheets Expositional - Hands-on Expositional - Hands-on Expositional - Class or Virtual Live
Skidster Safety Expositional - Video Asynchronous - Video - Web Asynchronous - Video - Web
16. Blended Learning on the Road
Provided a wide variety of resources and multiple
delivery methods, digital online resources, as
well as hardcopy.
Used cost-effective solutions – Low Cost
Hardware and Free Software
Created a template for programs that can be
duplicated.
Planned for mobile learning, apps and new
options.
17. A Few FAQs
Q1: What software are you using for free mobile
solutions?
A1: Brain Shark – single user, low cost monthly fee if
needed.
Q2: What is the primary delivery method now for ICC?
A2: It is still synchronous through SKYPE, but there
are asynchronous resources and over the next year
several modules will move to asynchronistic delivery.
Q3: What were the implementation costs?
A3: Other than SME time, this was done as an
internship project and there were no additional costs.
Plans were being evaluated for new operating system
18. References
Beck, J. (2011). Virtual training: Are you engaging or boring?. Learning Solutions, Retrieved from
http://www.learningsolutionsmag.com/assets/images/learningsolutions/112811/figure6.jpg
Bureau of Labor Statistics, http://www.bls.gov/iif/oshwc/cfoi/cftb0252.pdf. (2011, August 25).
DrICColl, M., & Carliner, S. (2006). Advanced web-based training strategies, unlocking
instructional sound online learning. Pfeiffer & Co.
(DrICColl & Carliner, 2006)
Hams, B. (2012). Ownership thinking: How to end entitlement and create a culture of
accountability, purpose, and profit. McGraw-Hill Professional
Wolf, S. (2009, March 24). Anatomy of an accident. Retrieved from
http://www.workzonesafety.org/video_viewer.php?id=2b34a537-0394-4d7a-9ed4-
2189ee7302ae&width=990&height589
Workzone safety websitewebinar resources. (n.d.). Retrieved from
http://www.workzonesafety.org/training/webinars/upcomingwebinar
Notas do Editor
At ICCemployees need to be able to read and report on key measurements, specific to their work responsibilities and also understand the company’s financial reports. Scoreboards, showing work progress on various projects are posted to the intranet site or emailed to employees. Secondarily, we knew the client would need to understand and use the instructional design process in the future.
For example, ICC employees first learn to remove old tar from the joints in the road, then they learn to clean the joints, and finally to reapply new tar to the clean joints. One skill set builds upon the nextrk for ICC to use.Both Behaviorism and Constructivism already were in use at ICC, providing the definitions gave trainers a framework to examine their curriculum and lessons.
Teaching stories were created illustrating a young employee with technology skills, another featured an older without access to technology. ICC developed curriculum strategies to address these different adult learners needs in scenarios imaging workers learning from home, at ICC or on the road. Each scenario considered which delivery strategy would work best for that particular situation.
was created illustrating a young employee with technology skills, another featured an older without access to technology. ICC developed curriculum strategies to address these different adult learners needs in scenarios imaging workers learning from home, at ICC or on the road. Each scenario considered which delivery strategy would work best for that particular situation.