ServiceNow is an ITSM tool and platform which is used to build customize applications as per the business requirements of the clients. ServiceNow admin training program is specially designed for professionals who want to enlighten their knowledge and raise their productivity to become an asset for the organization. The training program will generate client confidence, encourage employee commitment, reliability and improve company image.
2. Description
ServiceNow is an ITSM tool and platform which is
used to build customize applications as per the
business requirements of the clients. ServiceNow
admin training program is specially designed for
professionals who want to enlighten their
knowledge and raise their productivity to become
an asset for the organization. The training program
will generate client confidence, encourage
employee commitment, reliability and improve
company image.
3. Objectives
• Develop innovative applications and modules
to set up an information hierarchy.
• Create forms and fields for several roles and
groups to fulfill the requirement of the
organization
• Understand SLA and its reports and
notifications
• Comprehend ServiceNow Knowledge Base for
the use of organization.
4. Objectives
• Transfer data in and out of an instance using
import sets and transform maps.
• Implement security controls by using contextual
security and design a security scheme by using
contextual security controls.
• Fulfill ESS user requests using Service Catalog to
create items and record producers, variables, and
workflows.
5. Prerequisites
Learner should have basic knowledge on database
tables and columns. And learner should be able to
design, test and troubleshoot java script.
6. Benefits of ServiceNow
• On-demand IT Service Management.
• Guaranteed performance
• IT governance functions.
• Continuity of service
• Availability
• Data confidentiality and integrity
7. Why ServiceNow
• Reduction of ITSM costs by 60% – 80%
• Zero-cost on non-disruptive upgrades
• Low-cost & a Simple subscription model
• Process improvements with agility & low risk
• Uses Technology as a tool & not a barrier
• Don’t have to choose between upgrading & configuring
8. Training highlights
• In depth & authorized course material with real
time Case Studies
• Highly qualified trainers
• 24X7 Server Access for Practice.
• Learning Access & 24x7 technical supports
• We provide normal track, weekend, and fast
track classes
• Hands-on & Recorded sessions for further use
• Training Completion Certificate
• On Demand Demo sessions at student flexible
timings.
