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2. Food Delivery apps lure customers to order
food.
They offer convenience of order food from
the sofa and get it delivered while your are
binge watching on your couch.
Who would even bother to order from the
restaurant by picking up phone find out
restaurant number and calling and placing
order, when other third-party apps make
ordering food simple?
Why Food Ordering &
Delivery app can grow your
business?
3. 34% foodies
spent atleast
$50 pre-order
when they
order online.
31% consumer
order twice a
week using
third-party
delivery apps
60% foodies in
US order for
food delivery
or takeaway
once a week.
4. Online Food Ordering
Business Model
Online Ordering App
Online Ordering and
Delivery App
Affiliated Food
Ordering App
5. Online
Ordering App
The customer downloads the
restaurant app, views the menu and
places the order for pickup online.
The restaurant receives the order,
accepts the order and starts
preparing the order.
When the order is ready restaurant
use the app to change the status of
the order to completed and customer
gets the notification regarding the
same .
6. Benefits of
Online
Ordering App
Customers can place the order easily by
just downloading the app.
This saves time for customers by
avoiding the hassle to visit the
restaurant website to look for menu,
find the contact number and place the
order.
Customers can choose the pickup time
and restaurant can prepare the order
accordingly.
The restaurants can generate weekly
report and manage the resources
accordingly.
7. Online Food Ordering
and Delivery app
The customer downloads the
restaurant app, views the menu and
places the order for pickup or delivery
online.
The restaurant receives the order,
accepts the order and starts
preparing the order.
The customer gets the noitifcation
once the food is ready and is out for
delivery.
Customer can also track the delivery
drive location and status
8. Benefits
The Customer can place the order for
delivery and schedule the delivery time
accordingly.
The restaurants can generate weekly
report and manage the in-house and
delivery staff and other resources
accordingly.
Restaurants can generate invoices
electronically thereby maintaining
customer record, so as to send
notifications to customers .
This can play a crucial part for
retargeting consumers and for brand
recall.
9. The restaurant partners with affiliate like
Zomato, Swiggy or Ubereats etc.
The restaurant and customer both download
affiliate's food ordering app.
Customer can view menu and other details of
the restaurant and place the order using the
app either for pickup or delivery.
Customers can track the progress of the
order using the app. The restaurant can also
track the courier who picked up the food for
delivery
The restaurant can generate reports and plan
accordingly.
Affiliate Food
Ordering App
10. The restaurant just needs to organise in
house staff, rest is managed by the
affiliate.
The restaurant can be available to more
number of users as these affiliates have
large user base.
The restaurant owner can just switch to
cloud kitchen and offer pickup or delivery
managed by affiliate to save costs.
Benefits of
Affiliate Food
Ordering App
11. The restaurants have to pay fixed commission
to these affiliates which can reduce the profit
of the restaurant.
The restaurant needs to advertise in order to
be visible on the top as affiliates are used by
many restaurants.
The customer has variety of options to choose
from this can be a challenge for restaurant
which would require to redesign the menu.
The customer ordering through affiliates might
have to incur delivery costs.
As the orders are managed by the system,
system or application error can disrupt the
whole process there affecting the resturant's
customer base.
Disadvantages
of Affiliate
Food
Ordering App
12. Online Food ordering app can certainly play a crucial
role in acquiring and increasing customer base,
thereby increasing sales.
So depending on the business needs and requirement
choose the model which best suits you.
Then next step is to contact expert food ordering
app developers to develop your own customised food
ordering app.