The challenge with this BPR was that at the time our clients included 16 Fortune 500 CPG. With that level of sophistication, executing BPR was like changing a tire on a moving car.

1. INSIGHTS THAT POWER WINNING PRODUCTS
Organizational Update
Where are we, where are we going?
1
Author:J.Ford

2. INSIGHTS THAT POWER WINNING PRODUCTS
BPR Process
2
- The lack of inspired, radical, innovative and thorough thinking about future
processes.
- Land Mines
Surprise is a part of BPR. HOWEVER, intentionally undisclosed process
prevents true findings.
- Implementation phase can be the weakest area of BPR projects.
- Senior management may lose interest or reduce available staff.
- Lack of common 'vision' for the future processes.
- Top management commitment may be insufficient to implement the less
comfortable conclusions.
- Executives who seriously underestimate the change management challenge
posed by BPR
Handling the human aspects of the changes correctly is often significantly
more complex to manage than any technological or process change

3. INSIGHTS THAT POWER WINNING PRODUCTS
Mid – Course Correction
3
Project Kick-off
Tone, Level,
Who
YES!
Outputs
Key Players, Initial
Action Teams
Document
Current
Process
Capture
Idea State
Review
Performance
Measures
Actual, not idea
process
documented
Flow Charts, Job
Profiles
Establish
Performance
Measures
Develop/Test Future
Process
Prioritize Future
Process
Commit to Future
Process
Revised Flow Charts,
Job Profiles
Reduce
Complexity
KPI
Review
Implementation
Implementation
Profile
Plan the
Implementation
Reduce
Complexity
Implement the
Processes
Check against Profiles
PINO’S!!!
Review/Start
Over

4. INSIGHTS THAT POWER WINNING PRODUCTS
Talent Management Strategy
4
The Challenge we are Meeting
Training to Existing Team
Seeking Specific Talent

5. INSIGHTS THAT POWER WINNING PRODUCTS
Client Endorsement
5
Success Stories to Date
Avon
Church and Dwight
Transitions
Coca-Cola
Symrise
Takasago

6. INSIGHTS THAT POWER WINNING PRODUCTS
Short Term Structural Changes
6
Methods and Insights
Data Services
Field
Information and Technology
KPI’s