Traditional ways to educate patients do not follow the ways people learn, they follow the ways companies can do it inexpensively. That has changed, learn how to educate more effectively- both from the patient and your bottom line perspectives.

1. Why Patient Education is Ineffective
AndWhat to Do About it

2. Most
healthcare
professionals
agree that the
level of patient
education
given to their
patients is
substandard
 The materials are outdated.
 The methods are not in tune with how people learn.
 The timing that they are presented is terrible.
 Confirmation of comprehension is rushed.
 There is little follow up.
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3. The Materials
areOutdated
 In many cases, the brochures and handouts
that the offices use are outdated both in
content and appeal.
 The brochures are typically printed in bulk
and used until completed- whether that takes
6 months or six years
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4. The Methods are not How Most
People Learn
 The world has changed from people being “reading”
learners to being “audio visual” learners.
 But most of the patient education are pamphlets,
brochures, power points, and other written instructions.
 People cannot understand them and get bored/confused
reading them.
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5. TheTiming is
Terrible
 Most patient education occurs after bad news
happens, right before/after an event or when
a person is waiting for their discharge.
 These times are terrible for retention because
people are distracted, overwhelmed, nervous,
agitated, exhausted and otherwise anxious.
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6. Confirmation of
Comprehension
is Rushed
 The educator, whether it is a nurse, doctor, or
other staff, rushes through the education and
asks questions geared towards the patient
agreeing that they understand the materials.
 Most people need to review information three
to five times before retention.
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7. There is Little
FollowUp
 After a person is educated, they
are left on their own to figure it
out.
 Very rarely does someone call a
newly on insulin diabetic and ask if
they are using the glucometer
properly or if a person is taking
their heart medication on
schedule.
 When you give someone a new
task, you need to follow up.
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8. There is aSolution
 Halo Health helps your health system or
practice integrate patient education into
every facet of your business:
 when they are waiting for their
appointment in the waiting room or
exam room
 when they are in patients at a
hospital or facility
 ongoing education when they are at
home.
 The cost of these programs is
surprisingly affordable, especially when
you look at the costs of readmissions,
non-compliance, and patient error.
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9. Contact Halo Health at
856-520-8655 or
info@haloheals.com to
learn more.
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