Scaling API-first – The story of a global engineering organization
myCreations G3v1 PLM solution overview (3)
1. myCreations | Solution Overview
myCreations is the 3rd generation of the award winning Creations
portfolio from MICROS. Launched in 1995, the Creations evolution has
been driven by unique collaboration between our internal market ex-
perts, our acclaimed software developers and our clients. This latest
generation brings greater configurability, empowerment and visibility
connecting every user across the supply chain, whilst maintaining its
renowned depth in all aspects of supplier and product management
functionality. In addition its advanced reporting capabilities, multi-
national interfaces and extended portfolio of products enables full inte-
gration across the end-to-end process, reliably bringing products to
market quickly and safely worldwide.
myCreations Generation 3 Version 1 | Solution Overview V1.2
2. myCreations | Suite
myCreations is a comprehensive and integrated
suite of applications designed specifically for
retail, food service and manufacturing busi-
nesses to develop and protect their brands,
myCreations unique range of applications manage their suppliers and ensure full end to
have been designed specifically to meet the Project program planning end product and supplier management.
needs of each function ensuring the very Stage gate management
best of breed capability for every user. Project tracking
Brief management Policy document management
Resource management Document lifecycle management
Readership and acceptance tracking
Product specification synchronisation Publication management
Quality attribute management Mandatory control management
Product surveillance management
Quality check management
Quality trend analysis
Integrated together all modules
offer an end to end workflow en-
suring reliability, accessibility and
efficiency across the supply chain
and each process.
myCreations is offered as a Software
as a Service allowing you to manage
all your products and suppliers for a
set monthly fee.
Contact management
Compliance management
Audit and visit management
Incident alert management
Scorecard management
Artwork lifecycle management
Content certification Our experienced market specialists
Image verification Product lifecycle management will follow the end-to-end process
Artwork approval management Product specification management cycle demonstrating the full capabil-
Digital asset management Pack copy and artwork brief management ity, efficiency and benefits across the
Product relationship management all users.
Product compliance management
myCreations core modules
User defined apps page System administration Pre-defined industry reporting
myWorkspace
myCompany
myReports
User and urgent action management System and legal glossary admin Pre-defined company wide reporting
Favourite and recent activity management Company glossary management User defined query reporting
User defined data lists and views Company and user admin User defined dashboard reporting
User defined system and data language Workflow and category admin Report scheduling
3. myCreations | Services
Ensuring our solutions deliver on our promise and continues to meet your goals depends fundamentally on our im-
plementation approach and on-going support services. Over the past 20 years we have developed award winning
practices and solutions to manage the system installation, change management across your organisation, configura-
tion to your specific needs, roll-out internally, supply chain adoption and continuous improvement and user support.
Learn your processes Guide on change management Advise on best use and practices
Advise on best practice Support internal adoption Advise on initiatives and changes
Define and configure your solution Teach your supply chain users Assist and guide users locally
Build your solution Engage with your supply chain Assist in the system operation
Test the end to end process Ensure user adoption Help and support users worldwide
Research market initiatives
Review and define change
Share and agree direction
Introduce new functionality
Evolve our total offering
Our commitment is to ensure we help you succeed against your goals as quickly as possible and recognise that
everybody and every business is different. myCreations has been developed as a core solution, based upon
proven best practices experienced over the last 20 years, that can be configured to your needs. This experience
has enabled us to build a standard and rapid set-up process over a 16 week period that would then enable you
to self deploy or work with us in partnership to roll-out into your business and supply chain.
Set-up Implementation
myCreations is offered as a Software as a Service Change management
Config. Analysis
Solution UAT
managed from 1 of 4 MICROS data centres world-
Config. Build
Config. Test
Supplier on-boarding
wide. Each of our datacentres are PCI and
ISO27001 compliant offering the highest level of Modifications
security, availability and support to ensure your Supplier training
solution is operational 24/7.
Programme management
myCreations Alliance Partners
To ensure that we are continue to meet the latest demands across the end to end process,
keep knowledgeable of market requirements and lead the development of new initiatives we
have formed an alliance and partnership with a range of leading worldwide organisations.
myCreations support modules
On-line eLearning environment 24/7 1st line automated support On-line contact management
myAcademy
mySupport
myWorld
Dynamic interactive courses On-line call logging On-line implementation programme
On-line user guides Multi lingual environment On-line document library
User assessment and certification Call monitoring Product announcements
Course attendance tracking Frequently asked questions Micros news and communication
4. MRSC | myCreations
Supply chain collaboration
Compliance validation
70% glossary controlled
Specialised product category specifications
End-to-end workflow activity
Stage gate planning and monitoring
Spec, copy to label integration
Artwork annotation and approval
Quality capture assessments
Collaborative incident analysis
Query and dash board reporting
Improved efficiency across the supply chain
Speed to market improvement
Earlier risk assessment
Increased productivity
Reliable source of data
Instant and global access to information
Fast response to incidents
Compliance reliability
Instant product data traceability
Communication window to suppliers
Brand protection
Brand development
Brand leadership
Brand quality
Proven reliable partner
Worldwide capability
Globally used solution
Credible market specialists
MICROS Retail Supply Chain | myCreations regional offices
Joanne Boyd Wendy Ferrier Lisa Bahmann-Rocher
North America United Kingdom Mainland Europe
jboyd@micros.com wferrier@micros.com Lbahmann-rocher@micros.com
New York, USA Nottingham, England Frankfurt, Germany
Phone: +1 585.670.9248 Phone: +44 (0) 845 602 9985 Phone: +49 (0) 6123 795 905
About MICROS
Global provider of product and supplier management software MICROS Retail Supply Chain
Employing 50% users and 50% software developers micros-supplychain.co.uk
Part of MICROS Systems Inc. a Nasdaq listed $1bn company +44 (0) 845 602 9985
Servicing over 10,000 businesses used by more than 40,000 users worldwide
Managing over 350,000 products worth $60bn annually