For my personal selling course at NC State University, my group was assigned Allscripts. We chose Duke University as our client and we were trying to provide reasons why they should leave their current acute EHR solution.

1. TechnicalHealthCareSolutions
Conner Miller, Cameron Jeutter, Margaret Slate, Jessica Sadeckas, Jordan Zemmin
For
Duke University Medical Center

2. Today’s Agenda
Sales Representative
Introduction/Problem Definition
Allscripts Solution Benefits
Duke and the Meaningful Use Act
Technology
Availability
Security
Service Providers and Servers
Customer Service
Client Training
Client Consulting
Application Adoption
Client Services
Finance
Cost vs. Benefit
EHR Pays you Back

3. An All-in-One Solution
You have a problem. We have a solution.
CustomizationVersatilityConnectivity
Meaningful UseAdoptionSecurity

4. The Mission
The mission at Allscripts is to provide the healthcare
industry with a technical solution that allows the liquidity
of information to pass seamlessly between physicians,
hospitals and other sectors of the health care industry.
Meaningful Use Act
• American Recovery and Reinvestment Act of 2009
• Health Information Technology for Economic and Clinical Health Act (HITECH)
Black Book
• Allscripts Sunrise Acute Care #1 Acute Care EHR System

5. Technology
Availability
Clients have access to Allscripts Care
Management about 98% of the time
Security
Disaster recovery and daily backups
Service providers and servers
ASP and Microsoft technologies

6. Technology continued:
Benefits of open architecture platform
Interaction with other medical systems and
patients
Medical Logic Modules
Providing physicians with two conveniences

7. Implementation
Post-Sale Process
Steps of implementation
From placing the order to the kick-off transition
Speed to Value implementation system

8. Client Services
Client Training
Sunrise Acute Care End User
Toolkit
Virtual, instructor-led training
Allscripts eLearning License
On-site Training
Client Consulting
Training Consulting
Allscripts Inform Innovative!

9. Client Services
Application Adoption
Allscripts Adoption
Accelerator (AAA)
Client Services
Allscripts Central
Allscripts ClientConnect
Allscripts Learning
Center
Allscripts Client Support
Portal

10. Sunrise Acute Care UHR Fees
Licensing Fees
Annual Recurring Maintenance Fees
Various Third Party Fees
Implementation Fees
Project Manager/Director and Consulting
Fees
Hosting Fees

11. EHR Pays you Back
• Reduces Cost and Cycle Time associated with prescribing medications
• Reduces duplicate and unnecessary lab orders by 58%, saving $100,000
• Reduces time spent on manual chart reviews
• Increases patient satisfaction from 81% to 91%
• Reduces medication administration errors by 66%
• Increases direct patient care time by 22%