1. Jeremy Bennett
3079 Hidden Forest Court  Marietta, Ga  (843) 367-1511  genetech24@yahoo.com
Telecommunications Field Technician
Associate of Applied Science - Electronics Engineering Technology Degree - Graduated from Trident
Technical College.
Consistently recognized for versatile and agile technical troubleshooting skills and effective problem
solving strategies.
Strong mission-oriented attitude and personal drive for professional excellence.
Quick learner, adaptive, and proven ability to rapidly master new systems and technologies.
Experienced using proven communication skills and providing excellent customer service.
Routinely apply time management skills to accomplish goals in both self-directed settings, and utilize
synergy in team environments to achieve company goals.
Education
Trident Technical College – North Charleston, SC, Degree earned 5/012
A.S. in Electronics Engineering Technology program  GPA: 3.85/4.0
Technology Summary
Certifications: General Dynamics/ ATM Switch Operator Course (80Hours)(2004)
(SMART-T) Secure Mobile Anti-jam Reliable Tactical Satellite Terminal (120Hours) | Fort
Gordon, GA (2003)
Network Switching Systems Operator Course (381Hours) | Fort Gordon, GA (2003)
Systems: Windows 9X/XP/Vista/7/8/10 Apple iOS Android OS
Software: MS Office suite. Remedy, Netcool, Site Manager, One Control, Cisco Transport Controller,
AutoCAD 2012. CribMaster. Allen-Bradley PLC-5. SLC 500
Experience
CenturyLink – Littleton, Co
Sr. Operations Technician (Aug 22, 2016 – June 17, 2017)
• Remotely configure & troubleshoot DS3, OC48 & OC192 level services.
• Use knowledge of SONET, DWDM multiplexing techniques to troubleshoot faults on Cisco 15454,
Ciena OME6500, & Infinera fiber transport networks.
• Utilize industry standard software, One Control, Site Manager, & Cisco Transport Controller, to
monitor, test, & troubleshoot.
• Use Remedy web ticketing software & Netcool network monitoring software to track network alarms
and maintenance and repair operations.
• Use LIMS, LCAM, & OASys inventory control software to maintain accurate hardware inventory.
• Answer inbound calls into workgroup and communicate with customers, LECs, and field technicians.
AT&T U-Verse – North Charleston, Sc
Wire Technician (Oct 18, 2013 – June 30, 2016)
• Install and troubleshoot VDSL, IP-DSL, & Fiber-Optic service providing equipment at the customers
premises.
• Splice and Install twisted-pair shielded service wire in buried and aerial signal transmission lines.
• Trained in Fusion and Mechanical Fiber-Optic splicing techniques.

2. • Install, align, and peak DirectTV brand ODU satellite reflector units.
• Install DLS based networks at customer home or business, integrating with Cisco routers to provide
both Static and Dynamic Internet TCP/IP (DNS and DHCP) services to the whole network.
• Install and rewire telephonic, video, and data transmission wiring inside customers home and
businesses.
• Interact with customers on a daily basis to verify and plan services to be installed, communicate
with customers to identify problems, troubleshoot, and resolve technical and customer service issues
at the customers home or business.
• Connect and troubleshoot PC, Cisco Routers, DSL modems, mobile data devices, & wireless network
connections.
AT&T – Meriden, Ct
Network Technician Electronic (Apr 2015 – Aug 2015)
 Remotely monitor 911 telephone circuits through DMS 10/100, 5ESS switches.
 Read circuit diagrams and understand 911 telephony to troubleshoot failing network circuits.
 Perform emergency 911 switch reroutes of isolated 911 circuits.
 Interact with clients over the phone to provide reliable customer services and problem resolution.
Diversified Computer Solutions – North Charleston, Sc
Cable Technician (Aug 2013 – Oct 2013)
 Install, route, and secure CAT6 cable from termination point to rack assembly in telecommunications
and server rooms in Berkeley County school buildings.
 Installation of security cameras and wireless access points.
 Terminate CAT6 wire with industry standard Ethernet data jacks and rack assembly panels.
Wesco Aircraft – North Charleston, SC
Tooling Technician (Dec 2007 to Dec 2010)
• Assemble and maintain Quackenbush precision power-feed pneumatic drills for for use in assembling
Boeing 787 aircraft.
• Utilize CribMaster database software to management and track provided pneumatic hand tools to
client personnel.
• Coordinate with management and team members to achieve synergy in operation and efficient time-
management.
• Read engineering documents to extract technical specifications for accurate assembly.
• Communicate with Aerospace Engineers to identify and resolve technical problems.
US Army – Fort Hood, TX
Network Switching Systems Operator (July 2002 to July 2006)
• Installed and maintained mobile, anti-jam telephone and data switching systems.
• Utilized legacy interface adapters to integrate legacy telephonic data with digital data transmission
systems.
• Utilized mux/demux multiplexors of multi-line inputs for long range Line Of Sight radio transmission
and relay.
• Ensured transmission data security with use of Trunk Encryption Devices (TEDs) and Line-Of-Sight high
frequency radio transceivers.
• Installed and maintained coaxial data cables, CAT5e data lines, telephone signal and power wires.