Resume

JENSEN EDWARDS #2 Morvant Avenue, Morvant, Trinidad
Telephone# 4802072/6244086
Email: jnsn_edwards@yahoo.com
2015
RESUME
WORK EXPERIENCE
REPUBLIC BANK LIMITED- CORPORATE BUSINESS DIVISION
Position: Supervisor I-Credit Administration 2013-Present
 Received and submitted items of security in keeping with Bank’s standards.
 Ensured that security items received are correctly taken/perfected
 Items of security recorded and submitted to CSU within 24 hours of receipt
 Ensured relevant submission forms are completed and filed in accordance with Bank’s standards
 Ensured that discharged items of security and incomplete items returned by CSU are maintained
under the appropriate custody and control, and perfected/returned to customer on a timely basis
 Discharged items handled in accordance with laid down procedures and forwarded to customers
within 7 days of receipt from CSU
 Incomplete items of security returned from CSU returned to the relevant Manager/Senior Analyst
within 24 hours of receipt from CSU to follow up perfection
 Maintained custody of vouchers and amendments emanating from the Corporate Centres for
processing and dispatch to ITMD
 Vouchers maintained under the appropriate custody and control at all times
 Vouchers submitted to ITMD on a daily basis
 Manager’s cheques maintained in accordance with Bank’s policy
 Courier bags dispatched to ITMD on a daily basis
 Ensured payment of all bills and apportion of all expenses for the various Corporate Business
Centres and ensured filing and maintenance of all vouchers
 Advanced loans/banker’s acceptances which includes authorizing draft and other documents
required within 24 hours upon receipt of instructions
 Reviewed and signed documents - outgoing credit reports, audit confirmation reports, interest
letters, etc within 2 days of receipt
 Authorized transactions within authorized limits on a daily basis
 Coached and developed support staff
 Developed and implemented training plans where improvement is required
 Provided regular feedback on performance
 Conducted two interim reviews with support staff by February and June month ends, and
annually by November month end.
 Monitored staff attendance, overtime and subsistence payments, ensuring that data is correctly
recorded on Attendance Sheets and properly authorized.
 Sorted and distributed incoming mail, record and assign work requests by 9.30 am daily and
follow up for completion of the tasks within the Service Level Agreement time lines.
 Logged email requests and assigned work requests in a timely manner and follow up for
completion of the tasks within the Service Level Agreement time lines.
 Handled more complex queries and ensured timely response to customers and Corporate Business
Centres’ queries/requests
 Sorted and distributed incoming mail, recorded and assigned work requests by 9.30 am daily and
follow up for completion of the tasks within the Service Level Agreement time lines.

Telephone# 4802072/6244086
2015
REPUBLIC BANK LIMITED- CORPORATE BUSINESS DIVISION
Position: Credit Analyst/Supervisor I 2009-2013
 Attended to corporate customers in a professional and timely manner.
 Provided feedback to customers on queries and requests.
 Assisted with and authorized the availability of funds with respect to overdraft accounts.
 Followed up for receipt of financial information and ensured the accurate and timely inputting of
same utilizing the Moody’s Risk Analysis software.
 Analyzed the feasibility of a company’s credit request by assessing its stability through the
examination of its financial statements, industry, security and management.
 Prepared credit applications for submission to Head Office, Corporate Business Centres and other
branches as appropriate.
 Researched customer’s files for any aspect that may affect the operation/performance of the
company’s business, and are not of a standard consistent with sound banking principles and in
line with Bank’s lending policy
 Ensured loan facilities are loaded on Phoenix system according to sanction and security
perfected.
 Prepared Security documents such as Bonds, Bid Security, Guarantees and Letters of Credit.
 Monitored security value where shares are held as security and test debenture formulae and
administer changes where necessary.
 Visited mortgaged properties and update property forms accordingly.
 Adjust installments and interest rates in line with changes in Base Customer Rate and ensure
clients are notified.
 Processed transactions on the Phoenix system on a daily basis and in conformity with the Bank’s
systems and procedures.
 Administered foreign exchange queue and allocate foreign currency.
 Assisted, trained and mentored new hires and junior personnel on procedures to streamline
repetitive work and credit analysis.
 Solicited and followed up new business leads for growth of portfolio.
 Scheduled office personnel to ensure coverage and smooth work flow.
 Ensured Audit Confirmations are accurately prepared by junior staff.
 Assisted the Manager in ensuring excess on the Portfolio are maintained at a minimum and
financial targets (for example, Commissions, New Business, Delinquency, and Portfolio Growth)
are achieved.
 Utilized Access to create, update, and maintain accurate and detailed databases and maintain
queries, reports and forms.
REPUBLIC BANK LIMITED- HEAD OFFICE
Positions: Full Time Scholarship recipient 2006-2009
 First Republic Bank Full Time scholarship recipient from Tobago Branches.
REPUBLIC BANK LIMITED- TOBAGO BRANCHES
Positions: Clerical Assistant Commercial Credit, Clerical Officer Credit,
Customer Care Coordinator, Clerical Assistant Support,
Card Custodian, Bank Teller 2000-2006
Clerical Assistant Commercial Credit
 Assisted with the monitoring and control of commercial credit/personal overdraft portfolio.
 Identified opportunities for business growth.
 Action the daily overdrawn and in excess accounts report.

Telephone# 4802072/6244086
2015
 Assisted with the preparation of excess reports and attachments.
 Conducted reviews for accounts within the personal overdraft portfolio and made
recommendations as required.
 Write customers advising them of facilities due for review.
 Action sanctions and assisted with the processing of transactions.
Clerical Officer Credit
 Provided support to Account Manager for effective control and monitoring of commercial credit
portfolio.
 Identified and reported excesses.
 Identified and referred accounts operating outside of prescribed limits.
 Monitored delinquent loans.
 Prepared proposals and other correspondences to Head Office and other Branches.
 Interviewed new and existing applicants.
 Analyzed Balance Sheets, Statement of Affairs and Financial Statements.
 Prepared confidential reports.
 Obtained and ensured perfection of security.
 Maintained effective diary system.
 Prepared follow-up letters, pre-qualification letters and advises of facilities letters.
Customer Care Coordinator
 Assisted Branch Sales Manager in developing a Quality Service culture within the branch..
 Monitored and managed customers flow, identified their needs and directed them to the
appropriate delivery channels.
 Greeted customers and provided product/service information.
 Received and resolved customer complaints.
 Managed various queues and ensured that customers are prepared to receive service.
 Obtained feedback on customers’ service experience and made recommendations for
improvement.
 Assisted with implementation of service strategies.
 Ensured voucher/brochure stands are well stocked and current promotional posters are well
displayed in banking hall and ABM.
 Initiated and participated in Branch sales activities, campaigns and promotions.
 Identified opportunities for business development.
Clerical Assistant Support
 Audited and accounted for all RISA/unposted/Sundry Persons vouchers.
 Action and filed computer reports.
 Processed vouchers via phoenix/teller.
 Filed and maintained Auto Transfer and Cheque Books.
 Effected amendments (including additions/deletions) to signatures on the Signature Verification
System against customer’s instructions.
 Load stop payment instructions on Phoenix System.
Card Custodian
 Action and issued all cards.
 Ensured timely delivery of cards.
 Maintained accurate records of card register.
 Ensured all cards, applications and equipment are secured at the end of the day.
 Processed all requests for replacements and amendments to lost, stolen, captured, damaged and
uncollected cards.

Telephone# 4802072/6244086
2015
 Provided support to the Service Department.
 Attended to customers on the Service Counter.
 Dealt with customer queries
 Assisted in marketing and selling the bank’s products and services and obtain feedback.
Teller
 Provided prompt and efficient service.
 Received and payout cash.
 Processed non-cash transactions.
 Processed transactions involving the purchase and sale of foreign currency.
 Maintained proper control of till/cash negotiable items and vouchers and ensured they are
secured.
 Balanced till/central teller cash holdings on a daily basis.
 Processed transactions received through ABM and Night Safe depository system under dual
custody.
 Prepared payrolls, pay envelopes under dual custody

Telephone# 4802072/6244086
2015
EDUCATION
The Global Association of Risk Professionals
Energy Risk Professional (ERP) 2014-Present
The Society of Management Accountants of Nova Scotia
Certificate of Foundational Studies in Accounting 2010-2011
The University of the West Indies, St. Augustine Campus
Bachelor of Science in Management Studies 2006-2009
Second Class Honors
Majoring in Management Studies with minor in Finance
Modules studied:
Year 1
 Introduction to Financial Accounting I
 Introduction to Cost and Managerial Accounting
 Introduction to Management
 Introduction to Economics I
 Introduction to Economics II
 Introduction to Mathematics
 Introduction to Statistics
 Caribbean Civilization
 English for Academic Purposes
 Science Medicine and Technology in Society
Year 2
 Cost & Managerial Accounting
 Intermediate Financial Accounting I
 Intermediate Financial Accounting II
 Management Information Systems
 Financial Management I
 Organizational Behaviour

Telephone# 4802072/6244086
2015
 Principles of Marketing
 Business Law
 Quantitative Methods
 Human Resource Management
Year 3
 Management Accounting
 Advanced Accounting
 Financial Management II
 Business Communication
 Business Strategy and Policy
 Money and Capital Markets
 Investment Analysis
 Applied Topics in Corporate Finance
 Entrepreneurial Studies
 International Business
Bishop’s High School, Tobago GCE Advanced Level 1998-2000
Accounting (D), Business Studies (D), Economics (D) and General paper (B)
CXC Ordinary Level 1993 – 1998
Mathematics (2), English Language (2), Principles of Account (2), Principles of Business (2), Caribbean
History (2)
COMPUTER & OTHER QUALIFICATIONS
Computer Literacy, Microsoft Office Suite, SPSS software, Moody’s Risk Analyst software,
First Aid and Cardio Pulmonary Resuscitation-The Red Cross Society of T&T

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