1. JENNY MORIN (GRENADA28@ICLOUD.COM)
147 OCEAN AVE BROOKLYN NEW YORK 11225 (347)200-8572
PROFESSIONAL SUMMARY:CLIENT SERVICE MANAGER FOCUSED ON BUILDING AN EFFECTIVE
TEAM THROUGH COACHING AND DEVELOPMENT.MY BACKGROUND AS A HUMAN RESOURCE
SUPERVISOR HAS ALLOWED ME TO SOURCE TALENT AND BUILD BENCH AND GROWTH
ALLOWING FOR LOW TURN.I HAVE UTILIZED MY PASSION FOR PEOPLE TO EFECTIVELY GROW
THE BUSINESS IN A HIGHLY VISABLE LOCATION by 2.0 million.
SEPHORA LVMH (CO-MANAGER)
JUNE:2004-CURRENT. New York
>Manage a high volume store in a highly visable location in manhattan.
>Support the hiring and interviewing needs for the store also support the onboarding for new
hires for overall store.
>Monitor payroll on a consistent basis to ensure that we are aligned with store budget.
>Drive sales and service metrics overall to aligned with company goal.
>Build strong partnership with brands,vendor which includes brand business reviews.
>Provide consistent coaching and feedback to employees on a regular basis.
>Maintain an open door policy with communication to all employees.
>Drive sales and service metrics overall to aligned store with company goals.
>Partisipate in store visit with reginal store manager and corporate partners.
LORD AND TAYLOR'S(BUSINESS MANAGER) AUGUST 2002-JUNE 2004) New york
>Managed overall business of 5million in volume.
> Support interviewing and hiring needs for overal clarins counter.
>Training,coaching and Development of entire team of beauty consultants.
>Demonstrate client service expectation by modeling expectations on a daily basis.
>Creating a strategy to promote new product launch and marketing events.
>Maintain organization of prodicts in order to monitor inventory.

2. MACY'S- (BUSINESS MANAGER- SHISEIDO,CLARINS,BORGHESE,ELIZABETH ARDEN, GALE
HAYMAN. ( JULY 1984-SEP 1994) NEW YORK.
>Drive client service inatiatives in order to grow the business on a daily basis.
>Recruit,interview train new hires to support overall goals of the business.
>Training.coaching and develop team of beauty consultants to create client loyalty.
>Demonstrate expectations in client service to including sales building,promotion of new
product.
>Work closely with buyers,dept manager and store manager on inventory control.
CENTURY 21 DEPT STORE:(BUSINESS MGR/DEPT MANAGER)-SEPT-1994-MAY-2002)
CLARINS,DIOR,ELIZABETH ARDEN,IMAN COSMETICS,FRAGRANCES.
>Grew the clarins business by 1.0 million in overal sales.
>provide training,coaching and development to a team of beauty consultants.
>Focus on client engagement,demonstration consultants and events.
>Prepare client regimen chart to reference during each consultation.
>Track client information to include skin type, makeup preference and client purchase.
>Share information provided from company on new products,marketing inatiatives.
>won the clarins gold pin for client service and overal business excellence and people
development.
EDUCATION:ASSOCIATE IN APPLIED SCIENCE:BUSINESS MANAGEMENT.
SKILLS.
INTERPERSONAL SKILLS,COACHING AND DEVELOPMENT,PRODUCT EXPERTISE,BUSINESS
DEVELOPMENT,BRAND PARTNERSHIP,DEALING WITH AMBIGITY,HUMAN
RESOURCE,INVENTORY MANAGEMENT, CLIENT FOCUS,BUYING,MERCHANDISING,REAL ESTATE
NEGOTIATION FOR BRANDS.TRAINING