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IS YOUR CEO A MARKETING CHAMPION?
THERE’S A REASON THAT THE AVERAGE TENURE OF
CMO’S IS 23 MONTHS
VALUE CREATORS
• OUTCOMES THAT MATTER
• ALIGNING COMPANY CAPABILITIES WITH CURRENT AND FUTURE NEEDS OF THE CUSTOMER
• INJECT VALUE BEFORE THE PRODUCT OR SERVICE COMES TO MARKET
• STRETCHING THE BOUNDARY OF MARKETING
• ABILITY TO GROW A BUSINESS – ESPECIALLY IN A MATURE BUSINESS
KNOW THYSELF
• VALUE CREATOR
• SALES ENABLER
• CAMPAIGN PRODUCER
• WHAT’S YOUR DNA?
DEEPEXPERTISEINMARKETING
FUNCTIONAL UNDERSTANDING
AND RELATIONSHIPS
DNA OF GROWTH CHAMPIONS
20%
MORE LIKELY TO EXHIBIT SUPERIOR REVENUE
GROWTH
ROI
CONTRIBUTION TO GROWTH AGENDA
NOT FOCUSED ON YOUR SPEND
ACTIVE LEADERSHIP
ADVISERS TO MANAGEMENT TEAM
MARKETING MASTERS
METRICS
• BEING ACCOUNTABLE
• GAINING INFLUENCE
• PRODUCT
• SALES STRATEGY AND MOTION
• PRICING
• CHANNEL STRATEGY
• COMMUNICATION
CHECKLIST
metrics indicators indicators
CLOSE RATE PRODUCT MEETING CLIENT NEEDS WEAK COMPETITIVE POSITION
LENGTH OF SALESCYCLE SALES PREPARATION- TRAINING ENABLEMENT – PROPS FOR SELLING
AVERAGE DEAL SIZE AIMING AT THE WRONG MARKET PRICING
% OF AVAILABLE MARKET PRODUCT/SERVICE DESCRIPTION:
CRITICAL
CROSS SELL, UPSELL
PERMISSION TO SELL
MQL CONVERSIONS CAMPAIGN EVALUATION SALES MANAGEMENT
AGE OF PIPELINE SALES ACTIVITY ENABLEMENT
COMPELLING EVENTS IDENTIFY AND INTEGRATE ACCELERATE ALL THE ABOVE
RELATIONSHIPS SALES
Activity
management
MARKETINGCommunication
SALES
OPERATIONS
Reporting the
relevant numbers
PRODUCT
Ideal Customer
Profiles
Evolving
product/service
definition
PRICING
• ENCOURAGES BUNDLING
• SELL BACK: HIGH PROFIT PRODUCTS/SERVICES PAY FOR THE EARLY ADOPTERS
• SIMPLE: A DIFFERENTIATOR OR ACCELERATING THE CLOSE
• ALIGNS TO THE VALUE OF THE PRODUCT NOT TO THE COMPETITORS
CONVERSIONS
• CONTACTS TO MQLS – ALL YOU!
• MQLS TO SQOS – MOSTLY YOU!
• SQOS TO PIPELINE – WHERE WE ALL JOIN HANDS AND SING KUMBYA
• PIPELINE TO FORECAST – SALES MANAGEMENT
• FORECAST TO REVENUE – SALES MANAGEMENT
COMPELLING EVENTS
• BUSINESS DRIVERS
• ACQUISITIONS AND DIVESTITURES
• INNOVATION
• EXPANDING PRODUCT LINES AND GEOGRAPHIC EXPANSIONS
• PRODUCT LIFECYCLE
• NEW
• RETIRING
• PARTNER ACTIVITY
• PRODUCT LAUNCHES
• REPLACEMENT PROGRAMS
XMULTIPLIERS
PRODUCT ALIGNMENT
WHAT PRODUCT IS ENGINEERING
BUILDING?
WHAT PROBLEM IS IT SOLVING?
WHO ARE THE BUYERS?
DO THEY AGREE?
CHANNELS
WHAT PRODUCT IS SALES SELLING?
DOES THIS MATCH THE PRODUCT THAT
ENGINEERING IS BUILDING?
HOW OFTEN AND HOW MUCH ARE THE
DISCOUNTS?
WHAT IS THE TRANSACTION TO QUOTA
RELATIONSHIP?
PROMOTION
WHAT PRODUCT IS MARKETING
PROMOTION?
WHO ARE THEY PROMOTING TO?
IS THE BUYER RESPONDING?
ARE THERE ENOUGH QUALIFIED BUYERS
TO SUPPORT THE TRANSACTIONS TO
QUOTA RELATIONSHIP?
Where the focus goes, energy flows. Tony Robbins
New Metrics for Marketing

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New Metrics for Marketing

  • 1.
  • 2. IS YOUR CEO A MARKETING CHAMPION? THERE’S A REASON THAT THE AVERAGE TENURE OF CMO’S IS 23 MONTHS
  • 3. VALUE CREATORS • OUTCOMES THAT MATTER • ALIGNING COMPANY CAPABILITIES WITH CURRENT AND FUTURE NEEDS OF THE CUSTOMER • INJECT VALUE BEFORE THE PRODUCT OR SERVICE COMES TO MARKET • STRETCHING THE BOUNDARY OF MARKETING • ABILITY TO GROW A BUSINESS – ESPECIALLY IN A MATURE BUSINESS
  • 4. KNOW THYSELF • VALUE CREATOR • SALES ENABLER • CAMPAIGN PRODUCER • WHAT’S YOUR DNA? DEEPEXPERTISEINMARKETING FUNCTIONAL UNDERSTANDING AND RELATIONSHIPS
  • 5. DNA OF GROWTH CHAMPIONS 20% MORE LIKELY TO EXHIBIT SUPERIOR REVENUE GROWTH ROI CONTRIBUTION TO GROWTH AGENDA NOT FOCUSED ON YOUR SPEND ACTIVE LEADERSHIP ADVISERS TO MANAGEMENT TEAM MARKETING MASTERS
  • 6. METRICS • BEING ACCOUNTABLE • GAINING INFLUENCE • PRODUCT • SALES STRATEGY AND MOTION • PRICING • CHANNEL STRATEGY • COMMUNICATION
  • 7. CHECKLIST metrics indicators indicators CLOSE RATE PRODUCT MEETING CLIENT NEEDS WEAK COMPETITIVE POSITION LENGTH OF SALESCYCLE SALES PREPARATION- TRAINING ENABLEMENT – PROPS FOR SELLING AVERAGE DEAL SIZE AIMING AT THE WRONG MARKET PRICING % OF AVAILABLE MARKET PRODUCT/SERVICE DESCRIPTION: CRITICAL CROSS SELL, UPSELL PERMISSION TO SELL MQL CONVERSIONS CAMPAIGN EVALUATION SALES MANAGEMENT AGE OF PIPELINE SALES ACTIVITY ENABLEMENT COMPELLING EVENTS IDENTIFY AND INTEGRATE ACCELERATE ALL THE ABOVE
  • 8. RELATIONSHIPS SALES Activity management MARKETINGCommunication SALES OPERATIONS Reporting the relevant numbers PRODUCT Ideal Customer Profiles Evolving product/service definition
  • 9. PRICING • ENCOURAGES BUNDLING • SELL BACK: HIGH PROFIT PRODUCTS/SERVICES PAY FOR THE EARLY ADOPTERS • SIMPLE: A DIFFERENTIATOR OR ACCELERATING THE CLOSE • ALIGNS TO THE VALUE OF THE PRODUCT NOT TO THE COMPETITORS
  • 10. CONVERSIONS • CONTACTS TO MQLS – ALL YOU! • MQLS TO SQOS – MOSTLY YOU! • SQOS TO PIPELINE – WHERE WE ALL JOIN HANDS AND SING KUMBYA • PIPELINE TO FORECAST – SALES MANAGEMENT • FORECAST TO REVENUE – SALES MANAGEMENT
  • 11. COMPELLING EVENTS • BUSINESS DRIVERS • ACQUISITIONS AND DIVESTITURES • INNOVATION • EXPANDING PRODUCT LINES AND GEOGRAPHIC EXPANSIONS • PRODUCT LIFECYCLE • NEW • RETIRING • PARTNER ACTIVITY • PRODUCT LAUNCHES • REPLACEMENT PROGRAMS
  • 12. XMULTIPLIERS PRODUCT ALIGNMENT WHAT PRODUCT IS ENGINEERING BUILDING? WHAT PROBLEM IS IT SOLVING? WHO ARE THE BUYERS? DO THEY AGREE? CHANNELS WHAT PRODUCT IS SALES SELLING? DOES THIS MATCH THE PRODUCT THAT ENGINEERING IS BUILDING? HOW OFTEN AND HOW MUCH ARE THE DISCOUNTS? WHAT IS THE TRANSACTION TO QUOTA RELATIONSHIP? PROMOTION WHAT PRODUCT IS MARKETING PROMOTION? WHO ARE THEY PROMOTING TO? IS THE BUYER RESPONDING? ARE THERE ENOUGH QUALIFIED BUYERS TO SUPPORT THE TRANSACTIONS TO QUOTA RELATIONSHIP? Where the focus goes, energy flows. Tony Robbins