2. • Firstly, there is no legal reason to use a claims
management company such as Redbridge
Finance. You could do the work yourself and
claim without using a third party company.
3. • But lots of people do not feel confident, or
just don't want to make a claim themselves, so
they come to us to help them.
4. • The industry is new and lenders are still
finding the way to handle complaints and
requests for compensation.
5. • A number are being as awkward as possible
and try and make our lives as unpleasant and
as painful as possible.
6. • Some lenders never offered rollovers or
allowed people to keep re-borrowing, and for
these lenders, I understand why they get cross
when claims are made against them,
7. • but many lenders did let the bad practices
take place and reap the rewards at the time. It
appears that they will now pay the price.
8. • Example: Compensation awarded £500, our
fee of 30% (25% + VAT) equates to £150 (£125
+ VAT), you get £350
9. • Redbridge Finance Limited is Registered in
England & Wales with Company Number
10625599.
10. • Registered Office: 1 Forbes Business Centre,
Kempson Way, Bury St Edmunds, IP32 7AR.
11. • Regulated by the Claims Management
Regulator in respect of regulated claims
management activities – CRM43144. VAT
Number 270 5830 08. ICO Registration
Number ZA244805
