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The State of User Acquisition and App
Discovery
MMA Webinar Series
September 1, 2015
Sponsored by:
8/24/15 Proprietary & Confidential
About the MMA
Cultivating Inspiration
Aimed at the Chief Marketer; guiding best practices and driving innovation
Building Capability for Success
Fostering know-how and confidence within the Chief Marketer's organization
Demonstrating Measurement and Impact
Proving the effectiveness and impact of mobile through research providing
tangible ROI measurement and other data
Advocacy
Working with partners and our members to protect the mobile marketing
industry
The MMA is the world's leading global non-profit trade association comprised of
more than 800 member companies, from nearly fifty countries around the world.
The MMA's mission is to accelerate the transformation and innovation of
marketing through mobile, driving business growth with closer and stronger
consumer engagement.
Anchoring the MMA's mission are four core pillars:
MMA Members
Include:
2
For more information about membership
email: membership@mmaglobal.com
8/24/15 Proprietary & Confidential3
Today’s Agenda
• What motivates app downloads
• How demographics can impact app discovery
• What it takes to get a target consumer to download
and use an app
• What app store factors influence downloads
• Does top 10 rankings matter
8/24/15 Proprietary & Confidential4
Presenter
Moderator
Leo Scullin
Head of Global Industry Initiatives
Mobile Marketing Association
Jennifer Wong
VP of Marketing
TUNE
8/24/15 Proprietary & Confidential5
Managing Your Questions
Share the Insights
#TUNEtip
How we tried to solve
this issue.
Who did we survey?
Think about the last app you downloaded...
OS breakdown
Why users download
apps
What motivates users to download apps?
Takeaways
● Users are turning to apps to
solve problems
● Ads are a dark horse
● Networking is important - but
social underperforms
iOS users prefer WOM, Top Charts, and Ads
Users under age 25 like to talk about apps… a lot
Practical utility is most important for older users
Users will download apps they’ve never heard of
Number of times seen/heard
of app prior to download
How users find apps
You’re only seeing half the picture
Search vs. direct motivation by Android
Search vs. direct motivation by iOS
App discovery
Takeaways
● People use apps to help solve problems
● Ads are powerful and indirectly motivate
users in a number of different ways
● Age groups, iOS users, and Android users
are all motivated differently and should be
marketed to uniquely.
Study: App store factors that matter
Holistic view
Single most important factor
Ranking the most important factor in choosing an app
Takeaways
● Title is more important for
Android than iOS
● Reviews are more important
for iOS as well
Key takeaways
Best practices
Best practices
Top 10 - iOS
Top 10 - Android
In summary
Summary
8/24/15 Proprietary & Confidential40
MMA Programs and Initiatives
MMA programs and working groups consist of executives who discuss key issues for a specific
industry segment, technology or business issue. The programs and working groups meet on an
ongoing basis to develop and execute industry initiatives that reflect the needs of their initiative
area and membership.
To join a program, contact committees@mmaglobal.com.
Text
Marketing
Privacy
Mobile
Coupons
Location
Committee
Internet of Things
Incubation
Council
Currency
(Advertising)
Programmatic
Native
Advertising
Ad Units – UMAP
Mobile Video
Benchmarking Study
8/24/15 Proprietary & Confidential41
MMA Webinar Series Upcoming MMA Events
How to Drive App Effectiveness with
more Interaction and Individualization
Thursday, Sept 24th
The Future Consumer: How Propensity
Modeling is set to change the Mobile
Industry
Wednesday, Sept 30th
SM2 Innovation Summit, NY
September 28-29, 2015
Global Smarties Awards
Gala & Dinner, NY
September 28, 2015
Forum Singapore
September, 2015
Forum Istanbul
November, 2015
MMA Smartbrief Mobile Smart
Fundamentals
MMA LinkedIn Group
Case Study Hub Webinar Archive Get Social with MMA
8/24/15 Proprietary & Confidential42
Additional Resources
Thank You!

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MMA - State of app discovery webinar

  • 1. The State of User Acquisition and App Discovery MMA Webinar Series September 1, 2015 Sponsored by:
  • 2. 8/24/15 Proprietary & Confidential About the MMA Cultivating Inspiration Aimed at the Chief Marketer; guiding best practices and driving innovation Building Capability for Success Fostering know-how and confidence within the Chief Marketer's organization Demonstrating Measurement and Impact Proving the effectiveness and impact of mobile through research providing tangible ROI measurement and other data Advocacy Working with partners and our members to protect the mobile marketing industry The MMA is the world's leading global non-profit trade association comprised of more than 800 member companies, from nearly fifty countries around the world. The MMA's mission is to accelerate the transformation and innovation of marketing through mobile, driving business growth with closer and stronger consumer engagement. Anchoring the MMA's mission are four core pillars: MMA Members Include: 2 For more information about membership email: membership@mmaglobal.com
  • 3. 8/24/15 Proprietary & Confidential3 Today’s Agenda • What motivates app downloads • How demographics can impact app discovery • What it takes to get a target consumer to download and use an app • What app store factors influence downloads • Does top 10 rankings matter
  • 4. 8/24/15 Proprietary & Confidential4 Presenter Moderator Leo Scullin Head of Global Industry Initiatives Mobile Marketing Association Jennifer Wong VP of Marketing TUNE
  • 5. 8/24/15 Proprietary & Confidential5 Managing Your Questions Share the Insights #TUNEtip
  • 6.
  • 7.
  • 8. How we tried to solve this issue.
  • 9.
  • 10. Who did we survey?
  • 11. Think about the last app you downloaded...
  • 14. What motivates users to download apps? Takeaways ● Users are turning to apps to solve problems ● Ads are a dark horse ● Networking is important - but social underperforms
  • 15. iOS users prefer WOM, Top Charts, and Ads
  • 16. Users under age 25 like to talk about apps… a lot
  • 17. Practical utility is most important for older users
  • 18. Users will download apps they’ve never heard of Number of times seen/heard of app prior to download
  • 20. You’re only seeing half the picture
  • 21. Search vs. direct motivation by Android
  • 22. Search vs. direct motivation by iOS
  • 24.
  • 25. Takeaways ● People use apps to help solve problems ● Ads are powerful and indirectly motivate users in a number of different ways ● Age groups, iOS users, and Android users are all motivated differently and should be marketed to uniquely.
  • 26.
  • 27. Study: App store factors that matter
  • 30. Ranking the most important factor in choosing an app Takeaways ● Title is more important for Android than iOS ● Reviews are more important for iOS as well
  • 32.
  • 35.
  • 36. Top 10 - iOS
  • 37. Top 10 - Android
  • 40. 8/24/15 Proprietary & Confidential40 MMA Programs and Initiatives MMA programs and working groups consist of executives who discuss key issues for a specific industry segment, technology or business issue. The programs and working groups meet on an ongoing basis to develop and execute industry initiatives that reflect the needs of their initiative area and membership. To join a program, contact committees@mmaglobal.com. Text Marketing Privacy Mobile Coupons Location Committee Internet of Things Incubation Council Currency (Advertising) Programmatic Native Advertising Ad Units – UMAP Mobile Video Benchmarking Study
  • 41. 8/24/15 Proprietary & Confidential41 MMA Webinar Series Upcoming MMA Events How to Drive App Effectiveness with more Interaction and Individualization Thursday, Sept 24th The Future Consumer: How Propensity Modeling is set to change the Mobile Industry Wednesday, Sept 30th SM2 Innovation Summit, NY September 28-29, 2015 Global Smarties Awards Gala & Dinner, NY September 28, 2015 Forum Singapore September, 2015 Forum Istanbul November, 2015
  • 42. MMA Smartbrief Mobile Smart Fundamentals MMA LinkedIn Group Case Study Hub Webinar Archive Get Social with MMA 8/24/15 Proprietary & Confidential42 Additional Resources