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Email Marketing: Nurturing Your
House List
JENNIFER WONG, MARKETING, OPTIFY
@JENERATIONY | JENNIFER@OPTIFY.NET
The Lead Generation/Lead Nurturing Marketing Loop




Page 2                  Confidential
Know Your House List Segmentation


                                       Customers
     Marketer – Contact                                  Agency – Contact
     • All accounts, all time, email                     • All accounts, all time, email
       opt out is false                                    opt out is false




 Marketer – Lead                                            Agency – Lead
 • All leads, all time, email opt
   out is false, lead status is call
                                       House                • All leads, all time, email opt
                                                              out is false, lead status is
   working/nurture/re-opened
                                        List                  working/nurture/re-
                                                              opened, is a marketing
                                                              agency


Page 3                                    Confidential
Set Goals

            Establish Baseline




Page 4        Confidential
Plan, Set up, and Execute Campaigns
                                                                     Killer Offer



          Killer       Next Step                   Future          Landing Page
          Offer          Offer                     Offers
                                                       Request a     Thank You
                         Sign up for                                   Page
                                                        product
                        our Webinar
                                                         demo
         SEO Project
         Management                                                  Thank You
          Template                                                     Email
                         Download                  Request an
                       our 5 steps to               inbound
                         creating a                 marketing
                        keyword list               assessment      Email Template
                                                                     for Sales

Page 5                                  Confidential
Creating the New Offer

                    In-house
                    expertise
           Sales
                                        Industry
           team
                                         topics
         feedback


     SEO            New                      Product
   strategy         Offer                    related

Page 6                   Confidential
Landing Page(s) & Thank You Page




Page 7                Confidential
Landing Page & Thank You Page Checklist
 Is there a call to action?

 Is the page informative, enjoyable, and visually pleasing?

 Is it a navigable or no-nav landing page?

 Is the landing page contextually relevant to the asset they were at before hitting
  the landing page?

 Has the form been tested and integrated?
    Do they get follow up email, show up in SFDC, land on right thank you
      page, get the right content, are all the fields in SFDC populated, are they
      attributed to the right campaign

 Have you proof-read the content?

 What is the next call to action of the Thank You page?

 Page 8                                    Confidential
Customer Email & Prospect Email




Page 9               Confidential
Email Checklist Before Hitting Send
 Send test email - Litmus          Check dynamic fields

 Send email internally             Check tracking

 Verify subject line               Test links

 Check the scheduling              Proofread

 Check the list - recipient and
  exclusion

 Verify “From”

 Send real test email




Page 10                            Confidential
Cross-Channel Promotion




Page 11              Confidential
Next Steps Checklist
 Can we add it to 3rd party syndication?

 Can we repurpose the content for another type of distribution?
    Webinar?
    Blog post?
    Byline?
    Presentation?
    Video?

 Has it been added to the nurturing workflow?

 Can we do a website promotion?




Page 12                                     Confidential
Deliver On-
                                      Target Leads
                                      to Sales

          Measure your programs
          Share your success
          Refine and start over




Page 13                Confidential
Timeline




Page 14    Confidential

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Email Marketing - How to Nurture Your House List

  • 1. Email Marketing: Nurturing Your House List JENNIFER WONG, MARKETING, OPTIFY @JENERATIONY | JENNIFER@OPTIFY.NET
  • 2. The Lead Generation/Lead Nurturing Marketing Loop Page 2 Confidential
  • 3. Know Your House List Segmentation Customers Marketer – Contact Agency – Contact • All accounts, all time, email • All accounts, all time, email opt out is false opt out is false Marketer – Lead Agency – Lead • All leads, all time, email opt out is false, lead status is call House • All leads, all time, email opt out is false, lead status is working/nurture/re-opened List working/nurture/re- opened, is a marketing agency Page 3 Confidential
  • 4. Set Goals Establish Baseline Page 4 Confidential
  • 5. Plan, Set up, and Execute Campaigns Killer Offer Killer Next Step Future Landing Page Offer Offer Offers Request a Thank You Sign up for Page product our Webinar demo SEO Project Management Thank You Template Email Download Request an our 5 steps to inbound creating a marketing keyword list assessment Email Template for Sales Page 5 Confidential
  • 6. Creating the New Offer In-house expertise Sales Industry team topics feedback SEO New Product strategy Offer related Page 6 Confidential
  • 7. Landing Page(s) & Thank You Page Page 7 Confidential
  • 8. Landing Page & Thank You Page Checklist  Is there a call to action?  Is the page informative, enjoyable, and visually pleasing?  Is it a navigable or no-nav landing page?  Is the landing page contextually relevant to the asset they were at before hitting the landing page?  Has the form been tested and integrated?  Do they get follow up email, show up in SFDC, land on right thank you page, get the right content, are all the fields in SFDC populated, are they attributed to the right campaign  Have you proof-read the content?  What is the next call to action of the Thank You page? Page 8 Confidential
  • 9. Customer Email & Prospect Email Page 9 Confidential
  • 10. Email Checklist Before Hitting Send  Send test email - Litmus  Check dynamic fields  Send email internally  Check tracking  Verify subject line  Test links  Check the scheduling  Proofread  Check the list - recipient and exclusion  Verify “From”  Send real test email Page 10 Confidential
  • 12. Next Steps Checklist  Can we add it to 3rd party syndication?  Can we repurpose the content for another type of distribution?  Webinar?  Blog post?  Byline?  Presentation?  Video?  Has it been added to the nurturing workflow?  Can we do a website promotion? Page 12 Confidential
  • 13. Deliver On- Target Leads to Sales Measure your programs Share your success Refine and start over Page 13 Confidential
  • 14. Timeline Page 14 Confidential

Notas do Editor

  1. Know your audienceSet goalsEstablish baselinePlan, set up and execute campaignsDelver on target leads to salesMeasure your programs, share success, start over
  2. Day of the week: Thursday/SundayOpen: Click: Conversion rate:Leads:
  3. Where do new offers come fromWe want to create content that solves our customers problemsIt all starts with a killer title
  4. http://www.optify.net/forms/seo-project-managementhttp://www.optify.net/forms/seo-project-management-template-for-digital-marketing-agencieshttp://www.optify.net/form-returns/thank-you-page-after-the-checklist-for-optimizing-your-press-release-for-seo-request
  5. What is the difference between a customer email and prospect emailhttp://www.optify.net/forms/seo-project-managementhttp://www.optify.net/form-returns/thank-you-page-after-the-checklist-for-optimizing-your-press-release-for-seo-request