1. Jeffrey MacDonald, PMP
535 W Rhode Island Ave Southern Pines, NC 28387 (321) 585-2656 jeff-macdonald@hotmail.com
Profile
Project Management Professional (PMP) certified disabled veteran intimatelyfamiliar with
architecting, installing, and maintaining multi-branch government systems using multiple software
and hardware platforms across security networks, as well as test and evaluation plans and
procedures. Best practices, budget estimates, quality assurance, risk tracking and more are all part of
my Project Management Body of Knowledge (PMBOK) current edition (5th
) expert training and
PMP certification. Achieving my strong desire to assist others in automation of processes has
resulted greatly increased efficiency for Configuration and Change Management Systems, as well as
multi-user collaboration utilizing Microsoft SharePoint 2007/2010/2013.
Responsible for Development and Operations of automated systems and information maintenance
to identify trends and weaknesses that could affect NASA and USAF Computer systems security,
and maintaining those systems to ensure compliance with current and future Information
Technology security requirements. Comfortable and Familiar with software and database
development throughout the entire lifecycle including Wire-Framing and Security Testing on PC
Flexible and versatile – able to maintain prioritization with patient determination under pressure.
Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in
deadline-driven environments. Excellent team-building and communication skills.
Skills Summary:
Intelligence Operations
Project Management
Agile Development
Waterfall Development
Scrum Development Methodology
Spiral Development Processes
Remote Operations
IT Security Plan Preparation
Report Preparation
Written Correspondence
Information Assurance
General Office Skills
Customer Service
Scheduling
Marketing & Sales
Test and Evaluation Planning
Documenting procedures
Team Lead for T&E
Training Plan Creation and Execution
Professional Presentations
Software/Systems
PERL
ASP.net Web Forms
JAVA
Microsoft SharePoint 2007/2010/2013
Windows Server
Windows Exchange Server
SQL Server
Oracle Server
Active Directory
Unix (client/Servers, AIX, SunOS)
Linux (Ubuntu, Ubuntu Server, Red Hat)
Symantec Ghost
Microsoft Windows client (all)
Apple OS-X
Apple IOS
Oracle Server
Cisco/Cisco GOLD
Clonezilla Server Edition
Microsoft Project
2. Jeffrey MacDonald, PMP
535 W Rhode Island Ave Southern Pines, NC 28387 (321) 585-2656 jeff-macdonald@hotmail.com
Page 2
Professional Experience
Meridian Kiosks – Aberdeen, NC
Director of Integration, Director of Manufacturing 11/2014-Present
Responsibilities:
Manage the Information Technologies, Quality Assurance, Graphics, Customer Service, Sheet Metal
Fabrication, Assembly, Engineering, Procurement, Inventory, Shipping departments. Responsible
for meeting monthly shipping goals. Management Representative for ISO 9000:2008 Quality
certification and maintenance. Responsible for all operational schedules to build and maintain over
50,000 kiosks across the globe, including large scale deployments in Abu Dhabi, Nigeria, Argentina,
and across the United States and Canada. Responsible for managing software team deliverables
from a team in Canada, and outsourced teams in India and Romania.
Craig Technologies - Cape Canaveral, FL
GRAVITE System Engineer, NASA/NOAA Joint Polar Satellite System, 5/2013-Present
Responsibilities:
Lead Algorithm Development Area (ADA) Operator
Write and maintain Standard Operating Procedures for all NASA and NOAA JPSS ADA systems,
all running remotely in AIX/UNIX and Linux Command line interfaces
Liaison with NOAA IT for new user creation and training of all users on the NASA/NOAA JPSS
ADA System
Create and develop SharePoint 2010 Sites for multi-user collaboration of Algorithm Testing and
Satellite system support
Develop, implement, and present training for new users, operators, and system administrators
Automate common security procedures using PERL, Shell scripting, and JAVA to save
NASA/NOAA JPSS program time and money
Craig Technologies - Cape Canaveral, FL
IT Manager, NASA Ground Systems Development and Operations (GSDO) Program,
4/2009-5/2013
Responsibilities:
Project Manager of SharePoint Development team, focusing on Agile development efforts to ensure
internal and external customer’s access to data, forms sites, and workflows in a strongly firewalled
environment. Led a team migrating SharePoint 2007 to 2010, and ran multiple test sites on
SharePoint 2013 MSDN sites to test changes in our sites, forms, and scripts. Modified common
business processes to run on SharePoint 2010/2013 to increase efficiencyand meet required
milestones in development of NASA Spacecraft and Ground Systems
IT and Network Security Manager
Facility Manager for Kennedy Space Center’s Operations and Checkout building
Subject Matter Expert (SME) for NASA Agency-level IT contracts, ensuring contract obligations are
met, therefore guaranteeing all Ground Systems Development and Operations Program personnel
have uninterrupted access to all required systems and services.
Member of Kennedy Space Center SCRUM user forum
Wrote and maintained governance for all GSDO IT systems
3. Jeffrey MacDonald, PMP
535 W Rhode Island Ave Southern Pines, NC 28387 (321) 585-2656 jeff-macdonald@hotmail.com
Page 3
Maintain highest operation readiness through liaison relationship with NASA IT End User Services
Office, IT Security office, Application ServicesDivision and KSC CIO for all GSDO user activities
Developed and implemented System Architecture for NASA’s GSDO Program
Throughout Software Development Life Cycle (SDLC), Developed and executed requirements for
security, test and evaluation plans, ensuring DoD and FIPS standards were followed
Developed NASA security, orientation and training programs for a 400-person workforce
Implemented Training Programs for all new NASA and contractor employees
Worked with contractor and NASA engineers to create and implement plans to ensure safe and
efficient launch, recovery and vehicle processing of space vehicles.
Computers for education – Titusville, FL
Volunteer
Linux System Administrator, 6/2010-5/2013
Responsibilities:
Built and administered computer software imaging system to pull an image and clone to hundreds of
computers to supply all Brevard County public schools with much-needed computer labs, and
underprivileged children and veterans world-wide with working computers.
Professional Experience,continued
YMCA of the North Shore - Beverly, MA
Program Director, 6/2006-7/2008
Responsibilities:
Program Management in not-for-profit business
Created and Directed programs serving multiple diverse communities.
Created and managed budgets.
Created Training Programs for leadership and citizenship of community teens and youth
Trained professional staff for mentorship and customer service positions
* Earned Senate and Congressional commendations for community mentorship programs.
Maratech Engineering Services - Wakefield, MA
Lead Systems Engineer, 9/2002-5/2006
Responsibilities:
Lead team in development of Air Operations Center Weapon System (AOC WS) architecture and
implementation, networking 3 different classified channels worldwide.
Lead Certification and Accreditation Team for Certification of the AOC WS
Managed, trained and supervised staff in all operations.
* Top Secret Collateral Government Security Clearance.
Northrop Grumman IT - Colorado Springs, CO
IT Systems Engineer, 7/2001-9/2002
Responsibilities:
4. Jeffrey MacDonald, PMP
535 W Rhode Island Ave Southern Pines, NC 28387 (321) 585-2656 jeff-macdonald@hotmail.com
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Managed the development, planning and implementation of System Engineering of the Air
Operations Center Weapon System Joint Expeditionary Force Experiment (AOC WS JEFX).
Assisted in training and supervising multi-corporation staff in all operations.
* Secret Collateral Government Security Clearance.
United States Air Force 24 Special Tactics Squadron - Worldwide
NCO Staff Sergeant
Intelligence Operations Specialist, 1/1992-5/2001
Responsibilities:
Joint Special Operations duties included collection, briefing and SCI systems management.
Creating Ground Visual Recognition Training program for all Joint Special Operations Command
operations Soldiers, Sailors, Airmen and Marines.
* Top Secret/SCIGovernment Security Clearance.
* Earned various medals and awards for excellent service.
5. Jeffrey MacDonald, PMP
535 W Rhode Island Ave Southern Pines, NC 28387 (321) 585-2656 jeff-macdonald@hotmail.com
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Education
Community College of the Air Force - Maxwell-Gunter Air Force Base, AL
Associate of Applied Science in Communications, 2000
Courses included Business Math, Marketing, Communications.
Barry University - Miami, FL, Bachelor of Science in Information Technology, 2012
Courses include Information Security, Network+ and Project Management.
Professional Certifications
Project Management Institute (PMI), Project Management Professional (PMP), 2014
Security Clearance
Top Secret Eligibility - DISCO, Effective 10/2012
OPM SSBI - Opened 07/18/2012, Closed 09/26/2012