AI for Intelligent Search & Discovery
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Presentation for the Monage Fall 2017 conference on AI in search
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AI for Intelligent Search & Discovery
- 1. Jeff Fried CTO, BA Insight AI for Intelligent Search & Discovery October 2017
- 2. Longtime Search Nerd • CTO, BA Insight • Senior PM, Microsoft • VP, FAST • SVP, LingoMotors Jeff Fried Passionate About • Search • Search-driven applications • Information Strategy • Text Analytics • Machine Learning Email: jeff.fried@bainsight.com Twitter: @jefffried Blog: www.DoMoreWithSearch.com
- 6. A new wave of Intelligent Search Engines? Machine Learning (ML), Natural Language Processing (NLP), Semantics, Cognitive, Artificial Intelligence (AI), Self-Learning, … http://www.cmswire.com/information-management/intelligent-cognitive-ai-based-search-separating-hype-from-reality/
- 7. The Cognitive Arms Race
- 8. Agent Bots Cognitive Machine Learning Augmented Reality Microsoft Cortana Bot Framework Cognitive Services - Vision - Speech - Language - Knowledge - Search - Labs Azure ML Cognitive Toolkit Hololens Google Google Assistant API.AI Cloud Vision API Cloud Video Intelligence Cloud Speech API Cloud Natural Language API Google Knowledge Graph Google Custom Search ML Advanced Solutions Lab Cloud ML Engine TensorFlow Glass at Work Daydream/Tango IBM Watson Virtual Agent Watson Conversation Watson APIs - Vision - Speech - Language - Data Insights Watson ML Service Apache SystemML Amazon Alexa Amazon Lex Rekognition Polly Amazon ML Apple Siri SiriKit Speech Core ML ARKit Facebook Facebook M ParlAI FastText CommAI Torch Oculus Rift The Cognitive Arms Race
- 9. BA Insight Product Portfolio Smart Analytics AutoClassifie r Content from 60+ Enterprise Systems Cognitive Services (AI, Machine Learning) Search Index(es) Search for Dynamics Connectors Expertise Locator Smart Previews SmartHub
- 10. Matching IntentContent Context Content Enrichment UXConnections Query Augmentation Making search intelligent using AI more ˇ
- 12. Image Classifier and Search project libraries and issue detection Search Visualization Workflow
- 14. Feed content from over 60 enterprise systems Search Index(es) Search UI Connectors Smart Analytics Extensible content processing Pluggable query and results pipelines Auto Classifier Cognitive Services SmartHub “Architectural” View
- 16. 17 Content is spread across lots of systems • Aderant • Amazon S3 • Alfresco • Box • Confluence • CuadraSTAR • Elite / 3E • EMC Documentum • EMC eRoom • Google Drive • HP Consolidated Archive • (EAS, aka Zantaz) • HPE Records Manager/HP TRIM • IBM Connections • IBM Content Manager • IBM DB2 • IBM FileNet P8 • IBM Lotus Notes • IBM WebSphere • iManage Work • Jive • LegalKEY • LexisNexis Interaction • Lotus Notes Databases • Microsoft Dynamics CRM • Microsoft Exchange • Microsoft Exchange Public Folders • Microsoft SQL Server • MySQL • NetDocuments • Neudesic The Firm Directory • Objective • OpenText LiveLink/RM • OpenText eDOCS DM • Oracle Database • Oracle WebCenter • Oracle WebCenter Content (UCM/Stellent) • PLC/Practical Law • ProLaw • Salesforce.com • SAP ERP • ServiceNow • SharePoint Online • SharePoint 2016 • SharePoint 2013 • SharePoint 2010 • SharePoint 2007 • Sitecore • Any SQL-based CRM system • Veeva Vault • Veritas Enterprise Vault (Symantec eVault) • West km • Xerox DocuShare • Yammer List of standard connectors, plus a proven architecture and process for creating new connectors to complex systems
- 18. Feed content from over 60 enterprise systems Search Index(es) Search UI Connectors Smart Analytics Extensible content processing Pluggable query and results pipelines Auto Classifier Cognitive Services SmartHub Bots AR (hololens) apps Bots and AR
- 20. Better Search - data enrichment - query augmentation - relevance - recommendations New Types of Search and Discovery - multi-media search - multi-lingual search - spoken language search - search bots - search in AR AI for Intelligent Search & Discovery
- 21. Content Content Processing Search Index Search UI ML applied to search Query Processing Learning about content structure Learning about user intent Analytics Behavioral data to drive learning Learning to rank
- 22. BA Insight Product Portfolio Smart Analytics AutoClassifie r Content from 60+ Enterprise Systems Cognitive Services (AI, Machine Learning) Search Index(es) Search for Dynamics Connectors Expertise Locator Smart Previews SmartHub
Notas do Editor
- Minority report
- Search tickets
- Something that I experience a lot as part of our product stack at BA Insight, we make connectors to all of these systems and more At the moment, we are developing nearly a connector a month as this never ends It should certainly be a key element of any intranet project - the ability to bring in content from any content source regardless of location.
- Search tickets
- Search tickets
- © 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.