1. JAWAD SAFFARINI
PROFILE
 Expert of Quality Assurance : Policies and Procedures Preparation,
Enhancements , and Process Engineering
 Expert of Quality Control & Business Analyst
 Expert of Islamic Banking Solutions in terms of Analysis, Design, Testing,
Implementation, and Supporting.
 Team working, Working Pressure, and Communication skills.
 More than 8 years’ experience
EXPERIENCE
SENIOR QUALITY ASSURANCE AND CONTROL ENGINEER
 Employer : Islamic International Arab Bank – IT Division , Amman - Jordan
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 Shafa Badran Amman – Jordan
 Mobile: +962799978297
 Email: jawadsaleh82@gmail.com
 Date Of Birth : 3rd
September, 1982
 Jordanian Nationality
 Married , and have 2 children
 Non-Smoker

2.  Period : From December 2011 to Now
 Business Industry : Islamic Banking
 Achievements:
 Banking System New Release Version Project (iMAL System): January 2012 – January 2013,
Business Analyst, QC activities, SRS and BRD Design, Implementer, Trainer for more than 200
banking user.
 ECC (Electronic Clearing Cheque System) New Release Project: January 2014 – September
2014, Business Analyst, QC activities, SRS and BRD Design, Implementer, Trainer for more than
50 banking user.
 IVR (Banking Voice System) New Release Project: July 2014 – December 2014, Business
Analyst, QC activities, SRS and BRD Design, Implementer, Trainer for more than 10 banking
user.
 Responsibilities:
 Perform routine testing activities over all IT systems releases, modifications, and bug fixing.
 Preform multi testing types during the testing activities.
 Perform the needed analysis over all income change requests.
 Participate in scheduling, and working management in the Q.C unit
 Preform all needed Preparations, coordination’s, and management of UAT environment.
 Lead the UAT testing activities, proceed in the required documentation, reporting, and post
analysis against the UAT testing results with all required coordination’s tasks.
 Complies with application architecture processes, principles, policies and standards.
 Technical supporting, updating, administration and training for the branch systems.
 Install, configure, test, and troubleshoot new banking systems transactions.
 SENIOR TECHNICAL SUPPORT ENGINEER
 Employer : Effective Solutions’ Co. , Amman – Jordan
 Period : From January 2007 to November 2011
 Business Industry: Software In-house for Websites, Desktop Applications,
And SMS services.
 Responsibilities:
 Setup, and configure the new or modified product at the client’s piloting and online
environments and phases.
 Perform the required running and training activities for the client’s users.
 Implement the fixing releases over the client environment, and proceed with the client and
company concerns to make sure the acceptance of new releases and fixing.
 Prepare infrastructure (Communications, Electricity, Networking, PC’s connection and
readiness) for lab testing to perform the new product testing activates.
 Participate in scheduling, and working management in the technical support unit
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3.  TECHNICAL SUPPORT ENGINEER
 Employer : The World’s Ambassador Trading, Guangzhou – China
 Period : From January 2005 to January 2006
 Business Industry: Software In-house for Websites, Desktop Applications,
And SMS services.
 Responsibilities:
 Setup, and configure the new or modified product at the client’s piloting and online
environments and phases.
 Perform the required running and training activities for the client’s users.
 Implement the fixing releases over the client environment, and proceed with the client and
company concerns to make sure the acceptance of new releases and fixing.
 Prepare infrastructure (Communications, Electricity, Networking, PC’s connection and
readiness) for lab testing to perform the new product testing activates.
 Participate in scheduling, and working management in the technical support unit
EDUCATION
 Bachelor Degree in Computer Science , Al Zarqa Private University – Zarqa , 2009
COURSES & CERTIFICATES
 MS Windows & MS DOS, September 2001 – October 2001, at Zarqa Private
University.
 Banking Cheques’ Manipulation, September 2012 – October 2012, at Islamic
International Arab Bank
 AML Course and Orientations , February 2013 – April 2013, at Islamic International
Arab Bank
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4.  Effective Software Testing Course, December 2013 – February 2014, at Islamic
International Arab Bank
REFERENCES
 Mr. Ahmad Al Thibeh , QA and Compliance Manager , Islamic International Arab Bank - IT
Division,
Mobile: +962790156614
 Mr. Khaled Shaheen , Project Manager - Mobily Co. , Mobile: +962796977490
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