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A Better Retailing Climate

            Jane Milne
Director of Business Environment
Why launch another climate change
                initiative?
• Sector-wide
• Leading actors and
  those taking early
  steps
• Single, clear
  message
• Seeking to work with
  partners to deliver
  real change
What do customers say?
• Retailers (supermarkets) are seen as a the most
  responsible sector with regard to climate change,
  ahead of the general public, electricity and car
  companies, food and drink manufacturers and
  government
• But there is still more to be done - only a small
  minority are satisfied with current efforts on
  sustainability
• Collaboration is seen as an essential challenge if
  retailers are to move the agenda forward significantly

             Sustainability Issues in the Retail Sector, Ipsos MORI 2007
Why a retail initiative?
“ During the next three to five years, most companies
in.. ..heavy industries will need to act on climate change
in a major way. Sectors that have so far featured less
prominently in the debate, such as consumer goods, high
tech, and financial services, will have to get moving as
well.”
         Business Strategies for Climate Change The McKinsey Quarterly 2008

“Few believe that retailers alone can resolve the issue
and recognise that shoppers will also need to play a
part.”
                   Sustainability Issues in the Retail Sector Ipsos MORI 2007
What will we deliver?
• A shared vision across retailers from the corner
  shop to the giants of the industry
• An agreed set of priorities and KPIs on which
  performance can be measured and judged
• A shared view of the solutions required
• A platform for improved collaboration both across
  the retail industry and with its stakeholders
Our goals
1. Reduce the direct environmental impact of our
   businesses
2. Manage our climate risks
3. Help our customers, staff and suppliers to
   reduce their environmental impacts and
   vulnerabilities
4. Engage in the public policy debate and support
   the Government in meeting its climate change
   goals
5. Report our achievements transparently and
   consistently
Reduce the direct environmental
      impact of our businesses
– Cutting energy-related emissions from buildings by
  15%
– Aiming for a reduction of 15% in energy-related
  transport CO2 emissions from stores deliveries
– Measuring water-use in sites accounting for 75% of
  usage, and setting targets for reductions
– Landfilling less than 50% of our waste, minimising
  waste from operations and managing sustainably
  unavoidable waste
Manage our climate risks

– Ensure our customers receive continuity of
  supply and the highest levels of service,
  working with national and local government
– Provide our customers with the new
  products and services that they will need
  as average weather conditions change
Help our customers to reduce their
  environmental impacts/ vulnerabilities
• Helping customers to understand more about climate
  change
• Helping them make more informed decisions about
  – Energy efficient and low carbon products
  – Environmentally responsible ways to access our services
  – Recycling and waste disposal
• And providing or supporting services for
  – Reduced consumer packaging waste
  – Recycling and end of life product disposal
Help our suppliers to reduce their
environmental impacts/ vulnerabilities
– Working with our suppliers to understand better
  • The carbon footprint of their production systems
– And to offer products that
  • Have a lower carbon footprint/higher energy efficiency
  • Are more sustainable
  • Have the most sustainable, and minimum effective,
    packaging
Help our employees to reduce their
environmental impacts/ vulnerabilities
– Engage our staff
– Help them to play their role in meeting these
  commitments
– Encouraging them to make informed choices
  outside work

3 million ambassadors for action!
Engage in the public policy debate and
    support the Government in meeting its
            climate change goals
Supporting objective, evidence-based policy making to:
  •Develop and maintain a growing, low carbon
  economy
  •Ensure business continuity measures are in place
  •Reduce emissions, enhance resilience and reduce
  the environmental impact of communities
Report our achievements transparently
           and consistently
• Board-level recognition of the need to
  incorporate climate risks into business
  strategy
• Sector-level reporting on annual progress
  towards these goals, and plans for future
  action
QuickTime™ and a
          decompressor
are needed to see this picture.

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A Better Retail Climate launch 2008

  • 1. A Better Retailing Climate Jane Milne Director of Business Environment
  • 2. Why launch another climate change initiative? • Sector-wide • Leading actors and those taking early steps • Single, clear message • Seeking to work with partners to deliver real change
  • 3. What do customers say? • Retailers (supermarkets) are seen as a the most responsible sector with regard to climate change, ahead of the general public, electricity and car companies, food and drink manufacturers and government • But there is still more to be done - only a small minority are satisfied with current efforts on sustainability • Collaboration is seen as an essential challenge if retailers are to move the agenda forward significantly Sustainability Issues in the Retail Sector, Ipsos MORI 2007
  • 4. Why a retail initiative? “ During the next three to five years, most companies in.. ..heavy industries will need to act on climate change in a major way. Sectors that have so far featured less prominently in the debate, such as consumer goods, high tech, and financial services, will have to get moving as well.” Business Strategies for Climate Change The McKinsey Quarterly 2008 “Few believe that retailers alone can resolve the issue and recognise that shoppers will also need to play a part.” Sustainability Issues in the Retail Sector Ipsos MORI 2007
  • 5. What will we deliver? • A shared vision across retailers from the corner shop to the giants of the industry • An agreed set of priorities and KPIs on which performance can be measured and judged • A shared view of the solutions required • A platform for improved collaboration both across the retail industry and with its stakeholders
  • 6. Our goals 1. Reduce the direct environmental impact of our businesses 2. Manage our climate risks 3. Help our customers, staff and suppliers to reduce their environmental impacts and vulnerabilities 4. Engage in the public policy debate and support the Government in meeting its climate change goals 5. Report our achievements transparently and consistently
  • 7. Reduce the direct environmental impact of our businesses – Cutting energy-related emissions from buildings by 15% – Aiming for a reduction of 15% in energy-related transport CO2 emissions from stores deliveries – Measuring water-use in sites accounting for 75% of usage, and setting targets for reductions – Landfilling less than 50% of our waste, minimising waste from operations and managing sustainably unavoidable waste
  • 8. Manage our climate risks – Ensure our customers receive continuity of supply and the highest levels of service, working with national and local government – Provide our customers with the new products and services that they will need as average weather conditions change
  • 9. Help our customers to reduce their environmental impacts/ vulnerabilities • Helping customers to understand more about climate change • Helping them make more informed decisions about – Energy efficient and low carbon products – Environmentally responsible ways to access our services – Recycling and waste disposal • And providing or supporting services for – Reduced consumer packaging waste – Recycling and end of life product disposal
  • 10. Help our suppliers to reduce their environmental impacts/ vulnerabilities – Working with our suppliers to understand better • The carbon footprint of their production systems – And to offer products that • Have a lower carbon footprint/higher energy efficiency • Are more sustainable • Have the most sustainable, and minimum effective, packaging
  • 11. Help our employees to reduce their environmental impacts/ vulnerabilities – Engage our staff – Help them to play their role in meeting these commitments – Encouraging them to make informed choices outside work 3 million ambassadors for action!
  • 12. Engage in the public policy debate and support the Government in meeting its climate change goals Supporting objective, evidence-based policy making to: •Develop and maintain a growing, low carbon economy •Ensure business continuity measures are in place •Reduce emissions, enhance resilience and reduce the environmental impact of communities
  • 13. Report our achievements transparently and consistently • Board-level recognition of the need to incorporate climate risks into business strategy • Sector-level reporting on annual progress towards these goals, and plans for future action
  • 14. QuickTime™ and a decompressor are needed to see this picture.