SlideShare uma empresa Scribd logo
1 de 16
Baixar para ler offline
making innovation a
capability
…and how lean helps
by jamie flinchbaugh
www.JamieFlinchbaugh.com
easy to define, right?
@ every level
1

2

3

problem
solving

learning

customer
focus
problem
solving –
mindset,
not tools

1
wrong trajectory =
wrong desitination
don’t skip steps
– reexamined
assumptions lead
to breakthroughs
purposeful
learning

2
experimentation
drives

learning
close
knowledge
gaps before
performance
gaps
reverse benchmarking
intensely
customer
focused

3
walk in
their
shoes
lead your customers
questions?
Jamie Flinchbaugh
Lean Learning Center
www.JamieFlinchbaugh.com
www.LeanLearningCenter.com

Mais conteúdo relacionado

Mais procurados

Marketing Experiments | Test your marketing techniques for effective results
Marketing Experiments | Test your marketing techniques for effective resultsMarketing Experiments | Test your marketing techniques for effective results
Marketing Experiments | Test your marketing techniques for effective resultsRon Bentata
 
Ten business success principles slides
Ten business success principles slidesTen business success principles slides
Ten business success principles slidesconsultanthtgtbr
 
Week 2 Effective Speech
Week 2 Effective  SpeechWeek 2 Effective  Speech
Week 2 Effective SpeechRay Brannon
 
11 ways to screw up content marketing guaranteed by @jg communication
11 ways to screw up content marketing guaranteed by @jg communication11 ways to screw up content marketing guaranteed by @jg communication
11 ways to screw up content marketing guaranteed by @jg communicationJGCommunication
 
How 2 Succeed In Life
How 2 Succeed In LifeHow 2 Succeed In Life
How 2 Succeed In Lifewebtel
 
How2 Succeedinlife
How2 SucceedinlifeHow2 Succeedinlife
How2 Succeedinlifekktv
 
Are you aware of the challenges ahead?
Are you aware of the challenges ahead?Are you aware of the challenges ahead?
Are you aware of the challenges ahead?Dr Rakesh Chopra
 
Dress For Success - Shakeel Abbas.4t.Com
Dress For Success - Shakeel Abbas.4t.ComDress For Success - Shakeel Abbas.4t.Com
Dress For Success - Shakeel Abbas.4t.Comftshakeel
 
5WAYSTOMOTIVATE_Construction_Leadership_Vitality
5WAYSTOMOTIVATE_Construction_Leadership_Vitality5WAYSTOMOTIVATE_Construction_Leadership_Vitality
5WAYSTOMOTIVATE_Construction_Leadership_VitalityAshley Moody
 
Making Sure Youre Understood
Making Sure Youre UnderstoodMaking Sure Youre Understood
Making Sure Youre UnderstoodkarenMoyse
 
ValiDATED Learning
ValiDATED LearningValiDATED Learning
ValiDATED LearningSteven Liu
 
Social Media 101: Is It Really Worth The Hype
Social Media 101:  Is It Really Worth The HypeSocial Media 101:  Is It Really Worth The Hype
Social Media 101: Is It Really Worth The Hypekdoranra
 
Defining my challenges worksheet digital form
Defining my challenges worksheet digital formDefining my challenges worksheet digital form
Defining my challenges worksheet digital formChris Banzet
 
An Excellent Business Plan Does Not Guarantee Success
An Excellent Business Plan Does Not Guarantee SuccessAn Excellent Business Plan Does Not Guarantee Success
An Excellent Business Plan Does Not Guarantee SuccessCenterfor HCI
 
How to Rectify Flaws in the Creative Process
How to Rectify Flaws in the Creative ProcessHow to Rectify Flaws in the Creative Process
How to Rectify Flaws in the Creative ProcessDes Hague
 
Sales communication in a Global Crisis
Sales communication in a Global Crisis Sales communication in a Global Crisis
Sales communication in a Global Crisis Jennifer Ferguson
 

Mais procurados (18)

Marketing Experiments | Test your marketing techniques for effective results
Marketing Experiments | Test your marketing techniques for effective resultsMarketing Experiments | Test your marketing techniques for effective results
Marketing Experiments | Test your marketing techniques for effective results
 
Ten business success principles slides
Ten business success principles slidesTen business success principles slides
Ten business success principles slides
 
Week 2 Effective Speech
Week 2 Effective  SpeechWeek 2 Effective  Speech
Week 2 Effective Speech
 
How 2 succeed_in_life
How 2 succeed_in_lifeHow 2 succeed_in_life
How 2 succeed_in_life
 
11 ways to screw up content marketing guaranteed by @jg communication
11 ways to screw up content marketing guaranteed by @jg communication11 ways to screw up content marketing guaranteed by @jg communication
11 ways to screw up content marketing guaranteed by @jg communication
 
How 2 Succeed In Life
How 2 Succeed In LifeHow 2 Succeed In Life
How 2 Succeed In Life
 
How2 Succeedinlife
How2 SucceedinlifeHow2 Succeedinlife
How2 Succeedinlife
 
Are you aware of the challenges ahead?
Are you aware of the challenges ahead?Are you aware of the challenges ahead?
Are you aware of the challenges ahead?
 
Dress For Success - Shakeel Abbas.4t.Com
Dress For Success - Shakeel Abbas.4t.ComDress For Success - Shakeel Abbas.4t.Com
Dress For Success - Shakeel Abbas.4t.Com
 
5WAYSTOMOTIVATE_Construction_Leadership_Vitality
5WAYSTOMOTIVATE_Construction_Leadership_Vitality5WAYSTOMOTIVATE_Construction_Leadership_Vitality
5WAYSTOMOTIVATE_Construction_Leadership_Vitality
 
Making Sure Youre Understood
Making Sure Youre UnderstoodMaking Sure Youre Understood
Making Sure Youre Understood
 
ValiDATED Learning
ValiDATED LearningValiDATED Learning
ValiDATED Learning
 
Social Media 101: Is It Really Worth The Hype
Social Media 101:  Is It Really Worth The HypeSocial Media 101:  Is It Really Worth The Hype
Social Media 101: Is It Really Worth The Hype
 
Defining my challenges worksheet digital form
Defining my challenges worksheet digital formDefining my challenges worksheet digital form
Defining my challenges worksheet digital form
 
How to succeed
How to succeedHow to succeed
How to succeed
 
An Excellent Business Plan Does Not Guarantee Success
An Excellent Business Plan Does Not Guarantee SuccessAn Excellent Business Plan Does Not Guarantee Success
An Excellent Business Plan Does Not Guarantee Success
 
How to Rectify Flaws in the Creative Process
How to Rectify Flaws in the Creative ProcessHow to Rectify Flaws in the Creative Process
How to Rectify Flaws in the Creative Process
 
Sales communication in a Global Crisis
Sales communication in a Global Crisis Sales communication in a Global Crisis
Sales communication in a Global Crisis
 

Mais de Jamie Flinchbaugh

5 Leadership Moves for Lean Transformation
5 Leadership Moves for Lean Transformation 5 Leadership Moves for Lean Transformation
5 Leadership Moves for Lean Transformation Jamie Flinchbaugh
 
Morris Midwest Customer Open House March 2013
Morris Midwest Customer Open House March 2013Morris Midwest Customer Open House March 2013
Morris Midwest Customer Open House March 2013Jamie Flinchbaugh
 
Building a problem solving organization
Building a problem solving organizationBuilding a problem solving organization
Building a problem solving organizationJamie Flinchbaugh
 
Lean in hr_presentation_by_jamie_flinchbaugh
Lean in hr_presentation_by_jamie_flinchbaughLean in hr_presentation_by_jamie_flinchbaugh
Lean in hr_presentation_by_jamie_flinchbaughJamie Flinchbaugh
 
25 problems presentation_jamie_flinchbaugh
25 problems presentation_jamie_flinchbaugh25 problems presentation_jamie_flinchbaugh
25 problems presentation_jamie_flinchbaughJamie Flinchbaugh
 
4 loops of quality systems by jamie flinchbaugh
4 loops of quality systems by jamie flinchbaugh4 loops of quality systems by jamie flinchbaugh
4 loops of quality systems by jamie flinchbaughJamie Flinchbaugh
 
Changing behaviors through daily actions
Changing behaviors through daily actionsChanging behaviors through daily actions
Changing behaviors through daily actionsJamie Flinchbaugh
 
Coaching Michigan's Workforce by Jamie Flinchbaugh, Lean Learning Center
Coaching Michigan's Workforce by Jamie Flinchbaugh, Lean Learning CenterCoaching Michigan's Workforce by Jamie Flinchbaugh, Lean Learning Center
Coaching Michigan's Workforce by Jamie Flinchbaugh, Lean Learning CenterJamie Flinchbaugh
 
Developing People Using A3 Thinking
Developing People Using A3 ThinkingDeveloping People Using A3 Thinking
Developing People Using A3 ThinkingJamie Flinchbaugh
 

Mais de Jamie Flinchbaugh (12)

5 Leadership Moves for Lean Transformation
5 Leadership Moves for Lean Transformation 5 Leadership Moves for Lean Transformation
5 Leadership Moves for Lean Transformation
 
Morris Midwest Customer Open House March 2013
Morris Midwest Customer Open House March 2013Morris Midwest Customer Open House March 2013
Morris Midwest Customer Open House March 2013
 
Building a problem solving organization
Building a problem solving organizationBuilding a problem solving organization
Building a problem solving organization
 
Lean in hr_presentation_by_jamie_flinchbaugh
Lean in hr_presentation_by_jamie_flinchbaughLean in hr_presentation_by_jamie_flinchbaugh
Lean in hr_presentation_by_jamie_flinchbaugh
 
25 problems presentation_jamie_flinchbaugh
25 problems presentation_jamie_flinchbaugh25 problems presentation_jamie_flinchbaugh
25 problems presentation_jamie_flinchbaugh
 
4 loops of quality systems by jamie flinchbaugh
4 loops of quality systems by jamie flinchbaugh4 loops of quality systems by jamie flinchbaugh
4 loops of quality systems by jamie flinchbaugh
 
The 25 Problems Problem
The 25 Problems ProblemThe 25 Problems Problem
The 25 Problems Problem
 
Changing behaviors through daily actions
Changing behaviors through daily actionsChanging behaviors through daily actions
Changing behaviors through daily actions
 
Innovation from Within
Innovation from Within Innovation from Within
Innovation from Within
 
Coaching Michigan's Workforce by Jamie Flinchbaugh, Lean Learning Center
Coaching Michigan's Workforce by Jamie Flinchbaugh, Lean Learning CenterCoaching Michigan's Workforce by Jamie Flinchbaugh, Lean Learning Center
Coaching Michigan's Workforce by Jamie Flinchbaugh, Lean Learning Center
 
AMTDA for slideshare
AMTDA for slideshareAMTDA for slideshare
AMTDA for slideshare
 
Developing People Using A3 Thinking
Developing People Using A3 ThinkingDeveloping People Using A3 Thinking
Developing People Using A3 Thinking
 

Último

Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communicationskarancommunications
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseri bangash
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Roland Driesen
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaShree Krishna Exports
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 

Último (20)

Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...Boost the utilization of your HCL environment by reevaluating use cases and f...
Boost the utilization of your HCL environment by reevaluating use cases and f...
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Best Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in IndiaBest Basmati Rice Manufacturers in India
Best Basmati Rice Manufacturers in India
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 

Innovation Capabilities and how lean helps you build them