Getting off a plane presentation

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Anecdote on airport travel relating to Lean Thinking and the use of Standards / Standardized Work. For more details go to Amazon and search "The Joy of Standards" by James Sandfield (available for Kindle, iPad (Kindle App) and in paperback). https://www.amazon.com/Joy-Standards-problems-effort-problem/dp/1523372680

Liderança e gerenciamento

As I was getting off an airplane;
two airport buses were waiting to
take us to the terminal building.

The airport operator knew there were
100 passengers on the plane and they
could only fit 75 passengers in one bus,
so the right number of buses had been sent.
75 spaces
75 spaces
BUS 1
BUS 2
100 People

A question I
asked myself,
was there too
much effort?

Each passenger takes a little
bit longer as the bus gets full:
Plenty of room: 3 seconds each
Find a space: 5 seconds each
Squeeze up please: 9 seconds each
Plenty of room: 3 seconds each
BUS 1
BUS 2
Total time
500
seconds
=-
--
.
..
.
.
..
.

Imagine if…
There was a different standard to load buses,
The new standard would be counter-intuitive,
Only put half the passengers on each bus.
Do not optimize the first bus by making it full,
waste space on both buses!
BUS 1 BUS 2
OLD
WAY
BUS 1 BUS 2
NEW
WAYWASTE
WASTE WASTE

The new loading time for passengers
would become 100 seconds faster:
Plenty of room: 3 seconds each
Find a space: 5 seconds each
Plenty of room: 3 seconds each
BUS 1
BUS 2
Total time
400
seconds
=-
--
.
..
.
.
..
.
Find a space: 5 seconds each

Think about it, 100 seconds on 500 seconds
is 20% faster, if your buses are 20% faster
you need a smaller fleet of buses.

Imagine smaller size groups arriving at
border control, with more evenly spaced
arrival time; cutting queue times.
Border Control

Less effort and
more benefit,
a win-win
situation!

Amazon.com
This is not counter-intuitive; this is
“The Joy of Standards” the method
to solve problems and save effort
within your organization.
Available on Kindle, iPad (Kindle App) and paperback:
Amazon.fr Amazon.co.uk
Amazon.de Amazon.com.br
In fact all
Amazon sites!
Paperback on CreateSpace (an Amazon company):
CreateSpace.com

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Getting off a plane presentation

1. As I was getting off an airplane; two airport buses were waiting to take us to the terminal building.

2. The airport operator knew there were 100 passengers on the plane and they could only fit 75 passengers in one bus, so the right number of buses had been sent. 75 spaces 75 spaces BUS 1 BUS 2 100 People

3. A question I asked myself, was there too much effort?

4. Each passenger takes a little bit longer as the bus gets full: Plenty of room: 3 seconds each Find a space: 5 seconds each Squeeze up please: 9 seconds each Plenty of room: 3 seconds each BUS 1 BUS 2 Total time 500 seconds =- -- . .. . . .. .

5. Imagine if… There was a different standard to load buses, The new standard would be counter-intuitive, Only put half the passengers on each bus. Do not optimize the first bus by making it full, waste space on both buses! BUS 1 BUS 2 OLD WAY BUS 1 BUS 2 NEW WAYWASTE WASTE WASTE

6. The new loading time for passengers would become 100 seconds faster: Plenty of room: 3 seconds each Find a space: 5 seconds each Plenty of room: 3 seconds each BUS 1 BUS 2 Total time 400 seconds =- -- . .. . . .. . Find a space: 5 seconds each

7. Think about it, 100 seconds on 500 seconds is 20% faster, if your buses are 20% faster you need a smaller fleet of buses.

8. Imagine smaller size groups arriving at border control, with more evenly spaced arrival time; cutting queue times. Border Control

9. Less effort and more benefit, a win-win situation!

10. Amazon.com This is not counter-intuitive; this is “The Joy of Standards” the method to solve problems and save effort within your organization. Available on Kindle, iPad (Kindle App) and paperback: Amazon.fr Amazon.co.uk Amazon.de Amazon.com.br In fact all Amazon sites! Paperback on CreateSpace (an Amazon company): CreateSpace.com

Getting off a plane presentation

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