During this session we will discuss how the new digital workplace can embrace new technologies from Microsoft Teams through to AI and Extended Reality. During this presentation we will discuss how these new technologies can enhance and support the "new way of working'.

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The future of the Digital Workplace
Present ed b y
Ja mes Milne
G ra eme Lo d g e
Na t ha n Pea rce

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Myriad Technologies
Strategic Technology Partner
• Digital Transformation
• Enterprise Information Management
• Business Process Automation
• Microsoft Platforms – SharePoint, Azure, Office 365, CRM
• Intranets, eDRMS and Collaboration Solutions​
• Managed Services

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Session Overview
TEAMS AI VR / AR DOCUMENTS

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Current Challenges
Working in Isolation aka the new “normal”
Lock down limits international & domestic travel
Remote working / Border shutdowns
Managing the sheer volume of content
New types of content
Stand downs & Cost Cutting / Need for Automation

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TEAMS

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“Isn’t teams just the new Skype?”

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Teams Rapid Adoption
• Daily Meetings surpassed 75Million daily active users in April
• 200Million Daily Meeting Participants
• 4.1 Billion Daily Minutes
• Surpassed Zoom in June growing 894% from Feb to June
• Teams Habits developed during Covid have enabled the regions
• New Features

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Recent and Upcoming Features
Meetings/Experience
Spotlight Mode
Together Mode
Large Gallery View
Dynamic Stage
Call Merge – including PSTN
Pop out chat and meetings
Meeting Notes
Live Captions
Live Transcript
Live Reactions
Video Filters
Apps/Automation
Shifts
Lists
Tasks
Increased Power Platform integration
Templates
Reflect – Polling app
Whiteboard – Content Camera

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New Lists
• Create lists of things right inside Teams

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Together Mode
Dynamic Stage

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Collaborating at the Edge

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MS Teams on RealWear (HMT)

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TEAMS COLLABORATION ON PROCESSES

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Incident Reporting from Mobile App via Bot

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Teams Collaborating on Processes

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AI IN THE WORKPLACE

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Managing Business Data
• Azure is Storage is cheap
• Sorting the “piles of files” for us
• Structure?
• Organise?
• Taxonomies?
• Organisation / Department / Unit
• Projects vs Suppliers vs Customers
• Functional
AI

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34,000 Files released as a batch (11 Feet tall)
4 Batches were released in total
>136,000 Documents
• Hand written
• Scanned documents
• Photos
• Multiple languages
JFK Files

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Azure Cognitive Search

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Case Study:
Lessons Learned
Over 20 years of Lessons Learned
Scanned Documents & Photos
Goal:
Identify reoccurring themes
before their next mission

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PROJECT CORTEX

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What is Corporate Knowledge?
Professional
• Reference Material, Manuals
• White Papers, Documentation
• Communities of Practice/Interest
Company
• Org Structure, Business Activities
• Processes, Participants
Individual
• Status, Position, Role, Memberships
• SME, Know how, Participant
Project / Ad-hoc
• Definition, Business Activities
• History, Results, Achievements
Corporate Knowledge

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Knowledge Management in Microsoft 365
• Create and share knowledge with your audience
• Microsoft Stream & integrations with Yammer, Teams
• SharePoint sites & SharePoint spaces
• Build communities, share experience, get answers, crowdsource ideas
• Yammer & integrations in SharePoint, Teams & Outlook
• Find content, experts, insights & answers
• Microsoft Search and intelligent discovery & recommendation experiences
• Deliver knowledge in the apps you use every day
• Project Cortex
• And more…
• Learning
• Workplace Analytics
• Power Platform
• Advanced Compliance

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Project Cortex
Your knowledge network in Microsoft 365
Automatically connect
and organize knowledge
Connect, manage and protect
your content
Empower people with just-in-
time knowledge

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Project Cortex Architecture
Where end users discover knowledge
Connected repositories
Azure, LinkedIn, Legacy
systems, and more…
Capture engines
Auto-classification
Microsoft 365
Including security
and compliance
How end users
process new
content
Microsoft Search
Where end users discover connections
Microsoft Graph AI
Where Project Cortex makes connections
Topic pages Knowledge center Content centerTopic cards
Where Project Cortex gets data
AI Builder
Auto-classification
Machine teaching
Office 365
Project Cortex

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Better together: People + AI
New AI services and capabilities to make it easier to build content understanding and
classification apps directly into the content management flow
Automated
object detection
Forms processing
File classification and
entity extraction
Manual
for photos, scanned files,
receipts, business cards
for forms, claims,
applications, invoices
Customize for your
org’s forms
Taught by your
subject matter experts
for contracts, proposals,
manuals, resumes
Smart, right out of the box

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Measure and improve use
of metadata
Analytics to assess effectiveness of
taxonomy and enterprise content
types
Recommending insights and
actions, to maximize managed
metadata ROI.
Monitor

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Evaluate business
process efficiency
Measure time and cost
savings generated by
automatic processing of
content.
ROI Reporting

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EXTENDING REALITY

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Extended
Reality
xR in the workplace:
AR
VR

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Hololens 2 (HMD)
• Increased Field of View
• Improved control
• 10 Finger Detection
• Hologram interactions
• Better weight distribution
• OEM Integration

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TaqTile

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Oculus Quest
Easy to setup
Wireless
Portable
Benefits

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F1 Demo of SharePoint Spaces

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Summary
TEAMS AI VR / AR DOCUMENTS

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Call to action
• Migrate to Office 365 today
• Start using the new Teams Features
• Start looking to see how AI can help you today
• Run a Pilot