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Semelhante a How to Build a Guild
Semelhante a How to Build a Guild (20)
How to Build a Guild
- 1. The Catalyst for Change AirBNB Uber Netflix
- 3. How to Build a Guild James Kitney – Guild Master @ IAG May 2016@JamesKitney @IAGAust
- 4. Equipping Ourselves for a Digital Future •Continuous Learning •Increasing collaboration & connectivity •More autonomy •Faster delivery, faster feedback •Fostering Innovation •Automate, Automate, Automate
- 5. • Page 500.00.2016 Enabling the QA’s of the future Manual Testing with UI Automation Automate close to the code Independent “Checking” in isolation Pairing & Collaboration Centralised Testing Function Cross Function Delivery
- 6. So, How did we equip our people?
- 7. We started a Guild!
- 8. What is a Guild?
- 9. • Page 900.00.2016 Guilds @ IAG Delivery Team Guild
- 10. • Page 1000.00.2016 Guilds @ IAG A Guild is a group of people that have expert technical skills in a particular subject matter. As a community we develop our skills further, collaborate and help to create a connected culture. In doing so, Guilds share learning’s, drive consistency, give people opportunities to raise concerns and help raise visibility of career paths. Guilds allow its members to restore a sense of pride and satisfaction within their work. Guilds are an important building block for our organisation.
- 11. How we got started? •Define the landscape •Form a seed group •Launch the Guild •Lots of Lunchtime Learning sessions
- 12. We hit some snags •Not everything worked •People provided valuable feedback •Culture impacts your approach •Initial excitement from launches wore off •Purely organic approach lacks alignment •Not everyone understood Guilds or their objective So we pivoted…
- 14. Where we are now? •Increase in motivation & engagement •Innovative ideas •We are seeing our first thought leaders publishing and speaking •People are excited to get involved •People are wanting to work with us
- 15. Where to next? •Turning initiatives into an experience •Making it scale
- 16. Key Takeouts •Experiment Experiment Experiment – Start small, measure, get feedback - expand •Be Brave! – It’s OK to fail •Be transparent •Guilds have personalities
Notas do Editor
- We are in a world that is changing, a digital revolution Traditional industries are being disrupted We are in the age of digital– The way we interact with our environment, people, business is changing. Because in this environment, insurers --who are a traditional conservative bunch – need a more contemporary and innovative approach to ensure we adapt and evolve to not only survive, but thrive in this new age
- We have some of the biggest automakers in the world investing heavily in Autonomous cars, as well as technology companies such as Google, Uber and Tesla. We know that we will be seeing these cars on the road within the next decade. So what does this mean for Motor Vehicle Insurance when cars can no longer crash? Our NRMA Insurance brand has found that the Automatic Emergency Braking technology - which is fitted in cars like the Volkswagen Up, Subaru Liberty and Volvo V40 - has the ability to bring a vehicle to a complete stop in stop start traffic, which is where around 80% of accidents happen. We must adapt to thrive in this new digital world.
- Working on establishing 13 Guilds within Digital Labs since September 2015 For the next 20 mins I will be telling you about the journey we have gone on to establish Guilds and the lessons we have learnt along the way. Hopefully I will give you something to take back to your own organisations that can be applied in your own environments There will be an opportunity at the end of the presentation to ask questions.
- I spoke earlier about the digital revolution and how we need to adapt but how does that affect our people? How do we equip them to not only survive but embrace the future of digital and play a part in shaping the future world we will live in. We want people to be able to learn continuously; by experience, through peers and mentors, and through reading and consuming content. You can no longer rely on traditional ‘training’ - we need to be constantly curating and expanding our learning. As fast as we create it – it will be out of date Connecting people together – Sharing ideas, sharing learnings, tips and tricks, increasing levels of collaboration to deliver better results People need to be empowered to make their own choices and be autonomous, however we need to do this in alignment We need to move fast, the consumer want things now – not in months or years time. As technology accelerates our expectations are shifting and we want things faster and faster. How do enable our people to deliver faster, recognise and learn from failure quickly and safely, get fast feedback Everyone can innovate – We need to give people the space and the opportunity to create ideas, build on others and shape the future. Automate – as QA’s you will know the benefits of automation, but automation isn’t just limited to testing – we need to automate as much repetitive processes that make sense in order to accelerate our delivery and enable you to spend time on the things that really matter.
- Helping QA’s to build the skills required to enable faster delivery Automation skills Exploratory Skills Collaboration/ Pairing Understanding of the code (pair reviews) Running Builds Enabling our teams to deliver features to our customers faster Building a culture of continuous learning for our QA’s to be able to see, test, and adapt to industry advancements and be able to push the bar even futher.
- Talk about medieval history
- Every organisations culture impacts what will work and what wont People provided feedback that they wanted more high quality content that would focus on equipping them with the skills they need to do their job. Starting with the essentials – e.g. Agile, Automation, etc Initial peak of excited people wanting to learn. Many people want to consume but weren’t yet ready to contribute We hadn’t yet equipped our people with presentation/story telling training. Be clear on your objective, what Guilds are, what they are not, what you are responsible for, what your not – Get skin in the game
- Grow – Attracting, Growing, & Retaining the worlds top talent to ensure we have the right talent that will enable our digital future Connect – More collaborative, more connected, more supportive – Connecting people peer to peer, across areas of our business, across regions. Connecting into external communities such as meet-ups, conferences, online forums. Passion – Passionate people with the space to innovate and expand our horizons – Divergent/creative thinking – Innovation events, The capacity to get involved in Guilds, learning, innovation, supporting the team and their peers, Be part of helping to shape the future of insurance.
- Creating the ultimate employee experience – HCD journey mapping Integrating into P+C plus rest of organisation to make it scalable and ensure we have data to track how we are going.
- Test and learn Learn from your failures, move on Be clear about what you are wanting to achieve, what you know and what you don’t – Don’t pretend like you know all the answers Your dev guild is very different to your creative guild. What works in one place may not work in another.