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Interviews 101 for blackboard

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Interviews 101 for blackboard

  1. 1. INTERVIEWS: 101
  2. 2. What is Interviewing?  An interaction between yourself and an employer to determine whether or not a match exists.  Remember…the interview is a mutual exchange of information. You are interviewing a possible employer as much as they are interviewing you.
  3. 3. Four Stages of an Interview 1. 2. 3. 4. Icebreaker Information Exchange Interview Close Follow-up
  4. 4. Icebreaker  The interview begins BEFORE you are asked the first question.   upon arrival, be courteous to everyone you meet there may be a warm-up person in the waiting area or someone to walk you to the interview  Talk about the company or weather  Avoid conversations about politics & religion
  5. 5. Information Exchange  The  heart of the interview can last about 20-45 minutes  May be asked how you heard of the job for marketing purposes  Your opportunity to sell yourself!
  6. 6. Interview Close  Ask questions that you have prepared that have NOT been answered.  Thank each interviewer saying his/her name and shake hands.  Collect business cards.
  7. 7. Follow up  Send    a thank you within 2 days typed hand-written email  You will have the correct spelling and address/email of the recruiters from the business cards that you collected. If you don’t, call the receptionist.  Be professional!
  8. 8. Want to “ace” your next interview? Then make sure you are PREPARED.
  9. 9. Five Steps for a Successful Interview 1. 2. 3. 4. 5. Research the employer and the salary range Know yourself Wardrobe ready Know what to bring Be aware of your speech mannerisms & non-verbal behavior
  10. 10. Step 1: Research Employer/Salary  Can       be conducted via: the company website, company literature, job descriptions, current employees, customers, internet sources such as www.salary.com & the Occupational Outlook Handbook (www.bls.gov.oco)
  11. 11. Information to note  Press   Releases Major events Mergers  Mission statement  Leaders  Products/services  Locations  Industry standing
  12. 12. Is Your GPS Working?  You can’t be late for the interview. In fact, plan on arriving 15 minutes before the scheduled time.
  13. 13. Getting There  Get good directions to the company.  Travel to the site before the interview to determine the amount of travel time you will need to allow.  Remember to travel at the same time of day that the actual interview is scheduled.
  14. 14. Step 2: Know Yourself  Prepare answers to questions that you can anticipate  Know if you are a morning or night person & prepare accordingly  Know your resume and relevant coursework inside out
  15. 15. An interview is a sales situation so:  Identify your top three skills or experiences (related to the job) – something you can offer the employer and other applicants can’t  Backup your claims - anyone can rattle off a list of qualities that are needed for the job but few can “back them up!”
  16. 16. You should . . .  Provide actual stories from your previous experiences that support your statements.  Develop a “Career Portfolio” that can be used during the interview.
  17. 17. “Career Portfolio”  Can       contain: Your resume Cover letter Class project that is an example of your work List of references Certifications, publications, etc. Anything that will set you apart from the other candidates
  18. 18. Career Portfolio  Can be developed on-line through Optimal Resume  Create an account on https://montclair.optimalresume.com
  19. 19. Types & Settings of Interviews Types Settings  Traditional  One-on-one  Behavioral  Group  Lunch/dinner meeting  Telephone
  20. 20. Traditional Interview – Some Questions • Tell me about yourself.  Outline your education & experience  List strengths that tie into the job description  Keep it recent  Stay professional – no social stories please! • Why should I hire you?  Draw parallels between the job description & your background  Illustrate specific examples from your resume
  21. 21. Additional Questions  What kind of experience have you had?  Include any professional experience that is related including: full-time/part-time jobs, internships, class work, research, and volunteer work  Tell me about your goals for the next 5 years  Show that you’ve researched career paths  Discuss your interest in professional development so you can grow with the company
  22. 22. Traditional Interview – More Questions  What are your strengths?  What are your weaknesses?  Why do you want to work for this company?
  23. 23. What are your strengths?  List a few strengths – think of skills pulled from experiences that relate to the position you are interviewing for.  Examples:  Juggling multiple priorities  Excellent communication skills  Teamwork  Organization  Leadership
  24. 24. What are your weaknesses?  Remember: this is not a time to confess your “sins.”  Always provide a weakness that can be turned into a positive. For example: “Computer work was never my strong point but I’m taking a class to strengthen this skill.”
  25. 25. Why do you want to work for this company?  An opportunity for you to relate your skills to the company.  Also, you can show that you are interested in growing with the company.  This is where your research comes into play.
  26. 26. Behavioral Interviews  Employers look at past behavior to predict your future success in the position.    The past is the most accurate prediction of the future. Many questions examine leadership, teamwork, problem solving, and initiative. If you don’t have relevant work experience, you can refer to classes you have taken.
  27. 27. Behavioral Questions  Tell me how you handled a time when a team member didn’t carry his/her weight.  Describe a major problem you faced and how you handled it.  Tell me about a time when you failed at something and how you handled the situation.
  28. 28. Preparing for Behavioral Interviews  Recall a recent situation that showed action & be ready to talk in detail about it.  Be certain that your story has a beginning, middle, and end.  Be ready to describe the outcome.  Be specific – provide details.  Be ready to answer questions about the story.
  29. 29. “STAR” Technique S ituation  T What took place? ask  A  R  What is the goal/objective? ction What did you do? esult What happened?
  30. 30. STAR - illustrated  SITUATION: Elected VP of fundraising for campus club  TASK: Raise money for end-of-the year awards program  ACTION: Developed a game show where all undergraduates could participate  RESULT: Raised $1500.00 and increased membership by 15 students.
  31. 31. The Interview Close (part 1): Do you have any questions?  This can make or break the interview. Asking questions demonstrates your level of interest in the job. SO . . .    Develop intelligent questions from the research that you did on the company. Prepare a few standard questions that can be used for all interviews such as: “Why is the position available?” DON’T ASK ABOUT SALARY OR BENEFITS!
  32. 32. Questions you can ask . . .      Whom would I report to? Can you tell me more about …(something you have learned in your research)? What upcoming projects do you anticipate? What happened to the previous incumbent? Is there anything that we covered that would hinder my chances of getting this job?
  33. 33. Develop Your “Close” (part 2)  Remember this is a “sales” situation. Successful salespeople know how to effectively close the meeting to win the sale.    Ask what the next step is Find out when the decision will be made Restate your interest and qualifications – be brief
  34. 34. Step 3: Wardrobe  The interview is today and you have nothing to wear! Check your wardrobe out before the big day.   Dress professionally – business attire only! Make certain that your clothes are neat, clean, & pressed.
  35. 35. What to Wear  Men:       Conservatively colored suit, basic tie, polished shoes Little to no cologne Take out any body piercings Wear a watch Cover all tattoos No white socks!
  36. 36. What to Wear  Women:       Conservatively colored suit either pants suit or skirt (Skirt should come to the knee) Pantyhose and closed toe shoes Minimal jewelry and make-up Little to no perfume Cover all tattoos May want to pull back hair
  37. 37. Step 4: WHAT TO BRING/NOT TO BRING Bring . . .         Resume Pens ID Unofficial Transcript List of References Work examples (i.e. writing samples) Reference Letter A pad Do NOT bring . . .  Family members or friends!
  38. 38. Step 5: Speech Mannerisms & Nonverbal Behavior          Firm handshake Moderate speech rate Minimize “ums” and “likes” Enunciate Avoid nervous habits (i.e. Nail biting) Keep hands on table or lap Maintain eye contact Mirror body image of interviewer Do not slouch
  39. 39. Practice Makes Perfect  Rehearsal is a key element of the preparation. Get a sense of what an interview is like by:  Participating in a mock interview through InterviewPrep which is available on OptimalSuite.  Create an account on https://montclair.optimalresume.com  Record your “interview” using video (webcam), audio or both.
  40. 40. Some final tips . . .           The day before, confirm the time, location, & name of the recruiter Tell the truth Be yourself Speak well of others Maintain good eye contact Ask appropriate questions Turn off your cell phone! Don’t act bored Find out what the next step in the process is Close with a smile, a handshake, & a thank-you!
  41. 41. Viewing Verification • To earn the point for viewing this Power Point, please email your response to the following questions: • List three examples of “traditional” interview questions. • What is the “STAR” technique and what is it used for? • Email your response to freedmand@mail.montclair.edu and indicate “BUGN – Interviews 101” in the subject line. • Due: December 4, 2013 • Questions: Please call: 973-655-6965

Notas do Editor

  • Icebreaker: The interview begins BEFORE you meet the actual person that you will interviewing with.Info Exchange: The heart of the interviewInterview Close: Your opportunity to ask the questionsFollow-up: The interview does not end when you leave the office!
  • You should always ask what the next step in the interview process? When will they be making a decision?
  • The recruiter is going to expect you to know about the company.
  • Can use this information throughout the interview. It will also be helpful when developing questions to ask the recruiter.
  • While being late is frowned upon – you should not be too early either!
  • Don’t schedule a 9 a.m. interview if you know that you can never get out of bed before 10!
  • Let’s look at these closer. They tend to challenge most students.
  • Of course you don’t want to list a weakness that is directly related to the job.
  • The last question gives you the opportunity to clear up any confusion about an answer you have given. It gives you a second chance before you leave the first interview.
  • There will also be times when an employer will come to campus and run mock interviews for us.