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JUSP fundamentals for further education
6 July 2021
What we will cover
JUSP fundamentals for further education - 06 July 2021
2
Outline
1. JUSP FE interview findings
2. Overview of JUSP: What JUSP does (and doesn’t) do
3. Demystifying COUNTER and JUSP jargon
4. Live demo: Navigating JUSP and choosing the right report or visualisation
5. What next
6. Your questions
JUSP interviews with FE May 2021 - findings
Showing value and impact of e-resources
Is there any interest/demand?
JUSP fundamentals for further education - 06 July 2021
4
Drivers and barriers
• Mixed picture across institution and individuals – context, drivers, environment etc.
• Seen as important but no able to prioritise over other work
• Factors:
• tight and shrinking budgets
• staffing levels and skills
• mergers
• dropping student numbers
• internal tensions etc.
• What are other colleges are doing
• Need for practical guidance, direction, and support
What are colleges doing now?
JUSP fundamentals for further education - 06 July 2021
5
• Data collection
• via publisher portals or received by email
• saved in single location
• carried out monthly
• Purchasing and renewal decisions driven by:
• cost/affordability
• teaching staff recommendations/requirements
• curriculum/subject area
• actual or expected use
• Most liked to be “pushed” information about usage and value
Are they happy with these workflows?
JUSP fundamentals for further education - 06 July 2021
6
We have processes in place and largely satisfied
with those processes. We have a clear idea of the
type of data and reporting we want but this isn’t
provided across the board.
We are collecting usage statistics, but we think we
should be doing more with them. We are not sure
how to go about this or what we need to do.
Broadly speaking, they fell into two groups:
Do JUSP and COUNTER meet FE needs?
JUSP fundamentals for further education - 06 July 2021
7
• Need consistent and comparable data
• But COUNTER doesn’t always give the right type of detail and metrics
• JUSP and COUNTER too technical and complicated
• Data collection not expressed as challenge, but JUSP sounded useful and time saving.
• There was uncertainty around what to do with the data, how to interpret it, and put it in context.
• There was particular interest in:
• Usage by subject area and curriculum mapping
• Understanding what “good” usage looks like and having comparators (e.g. benchmarking)
• Number of users and type of user
Conclusion: COUNTER data has the potential to address use cases around value, but the report structure
and terminology make it inaccessible. JUSP does not currently present and surface usage data in a way that
is considered intuitive or convenient for an FE audience or that fits with their workflows.
Overview of JUSP
What JUSP does (and doesn’t) do
What is JUSP?
JUSP fundamentals for further education - 06 July 2021
9
• JUSP is a service that collects journal, book, database, and platform usage reports on behalf of
Jisc members
• JUSP supports librarians and LRC managers by providing a single point of access to usage
from a range of publishers and suppliers
• Began in 2010 and originally JUSP stood for Journal Usage Statistics Portal
• JUSP works with COUNTER compliant data
• JUSP collects and aggregates data to help you report and analyse
• With JUSP being a single source to refer to it helps with the burden of data collection
• Assists management of e-resources
• Now has over 100 FE participants
Regular reporting Collects data for regular reporting (both
internal and external)
Informing decisions Helps inform decisions for
renewals/substitutions/cancellations
Evaluation
Assists in understanding e-resource usage
Packages or individual purchases
Value and impact
Promotes the library/resource centre
Makes effective use of staff time
What JUSP does do
JUSP fundamentals for further education - 06 July 2021
10
What JUSP doesn’t do
JUSP fundamentals for further education - 06 July 2021
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Provide cost
information
Collect data for
non-COUNTER
compliant
publishers
Subject or
curriculum
information
Tell you who is
viewing the data
Demystifying COUNTER and JUSP jargon
“R4” and “R5”
R =
Release
Versions of
COUNTER
standard
Sometimes
“C4” and
“C5”
“Old style”
and “new
style”
reports
JUSP fundamentals for further education - 06 July 2021
13
Tip: Use R5 where available
“Master reports” and “Standard views”
• Large, very detailed, flexible
• Versions JUSP collects
• Examples: TR, PR, DR
Master
reports
• Pre-set and defined by COUNTER
• Still detailed and require some manipulation
• Examples: TR_J1
Standard
views
• Alternative presentations of the data
• Usually simplified or combine in some way
• User friendly
“JUSP” or
“Custom”
JUSP fundamentals for further education - 06 July 2021
14
Tip: Make use “JUSP” reports and visualisations and don’t
worry about the COUNTER ones.
“Requests”
• When someone “requests” to download or view content
• 3 flavours
• Total Item Requests (total number of parts e.g. journal articles and book chapters)
• Unique Item Requests (de-duplicates when same user uses same item in same session)
• Unique Title Requests (books only – when someone downloads lots of parts, only counted once)
• Video guide
JUSP fundamentals for further education - 06 July 2021
15
Tip: When in doubt select “Total Item Requests” and think about as
“number of times a part of book or journal has been viewed/downloaded”
“Controlled” and “OA_Gold”
• OA_Gold = Gold Open Access (GOA)
• OA_Gold = item “pay to publish”
• OA_Gold ≠ free
• Controlled = basically everything else
JUSP fundamentals for further education - 06 July 2021
16
Tips:
• To get an overall picture of total usage,
select both
• When evaluating value for money for
journal subscriptions, select Controlled only
Demo
Navigating JUSP and choosing the right report or visualisation
Two display options
TR: Individual title – view of results for word typed in
Demo data only
Demo data only
Demo data only
TR: Individual title – view of results for title chosen
Demo data only
Demo data only
Demo data only
TR: Summary report - book
Demo data only
Demo data only
Demo data only
TR: All Titles - book
Demo data only
Demo data only
Demo data only
TR: Top Titles - book
Demo data only
Demo data only
Demo data only
Visualisations – overview
Demo data only
Demo data only
Demo data
only
Visualisations – Service Summary
Demo data only
Demo data only
Demo data only
Visualisations – Service Summary
Demo data only
Demo data only
Demo data only
Visualisations – Trends – (journal all years)
Demo data only
Demo data only
Demo data
only
Visualisations – Trends – (book 2020)
Demo data only
Demo data only
Demo data
only
Visualisations – Compare your institution
Demo data only
Demo data only
Demo data only
As a real institution you will see
your column highlighted in
orange
Visualisations – Trends for Jisc band or peer group
Demo data only
Demo data only
Demo data only
What next
JUSP fundamentals for further education - 06 July 2021
31
Questions
JUSP fundamentals for further education - 06 July 2021
32
Contact us
Email help@jisc.ac.uk
Mention JUSP in the subject line

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JUSP fundamentals for further education

  • 1. JUSP fundamentals for further education 6 July 2021
  • 2. What we will cover JUSP fundamentals for further education - 06 July 2021 2 Outline 1. JUSP FE interview findings 2. Overview of JUSP: What JUSP does (and doesn’t) do 3. Demystifying COUNTER and JUSP jargon 4. Live demo: Navigating JUSP and choosing the right report or visualisation 5. What next 6. Your questions
  • 3. JUSP interviews with FE May 2021 - findings Showing value and impact of e-resources
  • 4. Is there any interest/demand? JUSP fundamentals for further education - 06 July 2021 4 Drivers and barriers • Mixed picture across institution and individuals – context, drivers, environment etc. • Seen as important but no able to prioritise over other work • Factors: • tight and shrinking budgets • staffing levels and skills • mergers • dropping student numbers • internal tensions etc. • What are other colleges are doing • Need for practical guidance, direction, and support
  • 5. What are colleges doing now? JUSP fundamentals for further education - 06 July 2021 5 • Data collection • via publisher portals or received by email • saved in single location • carried out monthly • Purchasing and renewal decisions driven by: • cost/affordability • teaching staff recommendations/requirements • curriculum/subject area • actual or expected use • Most liked to be “pushed” information about usage and value
  • 6. Are they happy with these workflows? JUSP fundamentals for further education - 06 July 2021 6 We have processes in place and largely satisfied with those processes. We have a clear idea of the type of data and reporting we want but this isn’t provided across the board. We are collecting usage statistics, but we think we should be doing more with them. We are not sure how to go about this or what we need to do. Broadly speaking, they fell into two groups:
  • 7. Do JUSP and COUNTER meet FE needs? JUSP fundamentals for further education - 06 July 2021 7 • Need consistent and comparable data • But COUNTER doesn’t always give the right type of detail and metrics • JUSP and COUNTER too technical and complicated • Data collection not expressed as challenge, but JUSP sounded useful and time saving. • There was uncertainty around what to do with the data, how to interpret it, and put it in context. • There was particular interest in: • Usage by subject area and curriculum mapping • Understanding what “good” usage looks like and having comparators (e.g. benchmarking) • Number of users and type of user Conclusion: COUNTER data has the potential to address use cases around value, but the report structure and terminology make it inaccessible. JUSP does not currently present and surface usage data in a way that is considered intuitive or convenient for an FE audience or that fits with their workflows.
  • 8. Overview of JUSP What JUSP does (and doesn’t) do
  • 9. What is JUSP? JUSP fundamentals for further education - 06 July 2021 9 • JUSP is a service that collects journal, book, database, and platform usage reports on behalf of Jisc members • JUSP supports librarians and LRC managers by providing a single point of access to usage from a range of publishers and suppliers • Began in 2010 and originally JUSP stood for Journal Usage Statistics Portal • JUSP works with COUNTER compliant data • JUSP collects and aggregates data to help you report and analyse • With JUSP being a single source to refer to it helps with the burden of data collection • Assists management of e-resources • Now has over 100 FE participants
  • 10. Regular reporting Collects data for regular reporting (both internal and external) Informing decisions Helps inform decisions for renewals/substitutions/cancellations Evaluation Assists in understanding e-resource usage Packages or individual purchases Value and impact Promotes the library/resource centre Makes effective use of staff time What JUSP does do JUSP fundamentals for further education - 06 July 2021 10
  • 11. What JUSP doesn’t do JUSP fundamentals for further education - 06 July 2021 11 Provide cost information Collect data for non-COUNTER compliant publishers Subject or curriculum information Tell you who is viewing the data
  • 13. “R4” and “R5” R = Release Versions of COUNTER standard Sometimes “C4” and “C5” “Old style” and “new style” reports JUSP fundamentals for further education - 06 July 2021 13 Tip: Use R5 where available
  • 14. “Master reports” and “Standard views” • Large, very detailed, flexible • Versions JUSP collects • Examples: TR, PR, DR Master reports • Pre-set and defined by COUNTER • Still detailed and require some manipulation • Examples: TR_J1 Standard views • Alternative presentations of the data • Usually simplified or combine in some way • User friendly “JUSP” or “Custom” JUSP fundamentals for further education - 06 July 2021 14 Tip: Make use “JUSP” reports and visualisations and don’t worry about the COUNTER ones.
  • 15. “Requests” • When someone “requests” to download or view content • 3 flavours • Total Item Requests (total number of parts e.g. journal articles and book chapters) • Unique Item Requests (de-duplicates when same user uses same item in same session) • Unique Title Requests (books only – when someone downloads lots of parts, only counted once) • Video guide JUSP fundamentals for further education - 06 July 2021 15 Tip: When in doubt select “Total Item Requests” and think about as “number of times a part of book or journal has been viewed/downloaded”
  • 16. “Controlled” and “OA_Gold” • OA_Gold = Gold Open Access (GOA) • OA_Gold = item “pay to publish” • OA_Gold ≠ free • Controlled = basically everything else JUSP fundamentals for further education - 06 July 2021 16 Tips: • To get an overall picture of total usage, select both • When evaluating value for money for journal subscriptions, select Controlled only
  • 17. Demo Navigating JUSP and choosing the right report or visualisation
  • 19. TR: Individual title – view of results for word typed in Demo data only Demo data only Demo data only
  • 20. TR: Individual title – view of results for title chosen Demo data only Demo data only Demo data only
  • 21. TR: Summary report - book Demo data only Demo data only Demo data only
  • 22. TR: All Titles - book Demo data only Demo data only Demo data only
  • 23. TR: Top Titles - book Demo data only Demo data only Demo data only
  • 24. Visualisations – overview Demo data only Demo data only Demo data only
  • 25. Visualisations – Service Summary Demo data only Demo data only Demo data only
  • 26. Visualisations – Service Summary Demo data only Demo data only Demo data only
  • 27. Visualisations – Trends – (journal all years) Demo data only Demo data only Demo data only
  • 28. Visualisations – Trends – (book 2020) Demo data only Demo data only Demo data only
  • 29. Visualisations – Compare your institution Demo data only Demo data only Demo data only As a real institution you will see your column highlighted in orange
  • 30. Visualisations – Trends for Jisc band or peer group Demo data only Demo data only Demo data only
  • 31. What next JUSP fundamentals for further education - 06 July 2021 31
  • 32. Questions JUSP fundamentals for further education - 06 July 2021 32
  • 33. Contact us Email help@jisc.ac.uk Mention JUSP in the subject line

Notas do Editor

  1. Hello everyone. I’m going to start by talking about some of the findings from some interviews we did it May. This will give some context to the rest of the webinar. As many of you will have seen, we sent out an invitation to various mailing lists in May to take part in interviews. We wanted to find out how colleges are currently showing value and impact of e-resources through use of data. We had 11 people come forward and interviewed 8, so we had a good response to this. I am not going to go through all the findings in detail, but I’ll briefly highlight the points most relevant to JUSP.
  2. The first thing we wanted to confirmed was: is there any interest or demand in showing value and impact of e-resources? What are the drivers and barriers? One of our main observations from the interviews was that it was a really mixed picture across institutions and individuals. For example, some had to report to senior management, others had no internal push or struggled to get an interest from higher up. However, all considered showing value and impact to be important. But as many of you will relate to there are lots of other demands and sometimes it was different to make time to devote to anayalising data These factors could be both drivers and barriers depending on the situation and no applicable to all. [speak to each point] There was lots of interest in finding out what other colleges were doing. And another thing that come out strongly, was a demand for practical guidance, direction, and support.
  3. The next thing we wanted to find out was what colleges are doing now. Now, we did see some common themes across the board here. Data was collected via publisher portals or received by email, and then saved in a single central location. This was carried out monthly. When it comes to make renewal or purchasing decisions, these were driven by: Cost and affordability obviously Recommendations or requirements form teaching staff Subject area and fit with curriculum were important And actual or expected use also factored One other observation was that most of those we spoke to liked to be pushed information, for example by email. This is interesting for us, and it opposite to the trend in higher education, where the they usually prefer to pull data
  4. A follow up question was: are they happy with these workflows?
  5. The final thing I want to pick up on, and this is the key one for us: do JUSP and COUNTER meet FE needs? Hilary will speak more about JUSP next, and I’ll explain more about COUNTER later, but for now talk through this to give context to the webinar. [go through points] So we are looking at where we can make improvements to JUSP, but in the short term this webinar is one way for us to help you get the most of out of JUSP right now. And with that, I’ll hand over to Hilary
  6. JUSP is a service that collects journal, book, database, and platform usage report on behalf of Jisc members and pulls it all together. We support librarians and learning resource centre managers through being a single point of access to view usage data from a range of publishers and suppliers Began in 2010 and stood for Journal Usage Statistics Portal  We work with COUNTER compliant data; this means that it is providing the data in the right format that we can use We collect and aggregate the data and to produce reports to help you in reporting and analysing As a single reference source we can help reduce the effort of data collection We can assist in the management of e-resources We currently have over 100 FE participants
  7. Collects data to allow you to do regular reporting, as well as querying of reports at any time Helps inform decision making, whether that is looking at renewals, substitutions, or cancellations By assisting in understanding e-resource usage, it helps with evaluation, whether that is in selecting packages or individual purchases It can also help with value and impact both of the library or resource centre itself as well as making effective use of staff time
  8. We cannot provide cost information This could be different for each institution and we have no way of knowing if you are paying for something as part of a package or individually We cannot collect data for non-COUNTER compliant publishers This is to make sure the data we have is all to the same standard We do not collect subject or curriculum information. This isn’t something that is available through COUNTER and we would need to collect this information from a different source We cannot tell you who is viewing the data This is something you would have to get from another service such as OpenAthens. What we can tell you, that they can’t, is what exact data is being viewed and in what ways 
  9. Before Hilary dives into showing you JUSP and the reports, I want to introduce and hopefully demystifying some jargon, as I know this is a particular barrier. COUNTER is a standard for measuring and presenting usage data. It enables JUSP to work with data at scale. Needs to work across suppliers – terms need to apply do different situations and platforms. COUNTER needs clearly defined terms – lots of technical stuff It also has lots of flexibility to cover range of use cases – but means it is quite complex. However, you don’t need to know the detail to use the reports. I’m just going to walk you through a few key terms you need to know to get started with JUSP and COUNTER. Everything else you can ignore unless you are interested in finding out more.
  10. I am just going to give you a little bit of background about JUSP and then a demonstration of how it works.  (Laura, FYI, I will be showing: Home page of portal and quick overview of 'supplier status' tab and the 2 'Your data' tabs Reports PR_P1 report TR_B1 TR_B2 Individual Title report Summary report All Titles report Top Titles report Visualisations Service summary Trends Compare your institution Trends for Jisc band or peer group Point out the 'Support' area
  11. Still in early planning stages Exploring email delivery of reports Thinking about alternative presentations of the website and data