Personal Information
Organização/Local de trabalho
Madrid Area, Spain Spain
Cargo
Communications & computer
Setor
Telecom / Mobile
Sobre
I am passionate about business and mobile technologies.
Until now the most outstanding work has been the integration of Sales Systems with the ContactCentre platform. When there is an incoming/outgoing call, through either the voice or the written channel, the context data are managed in order to establish the most suitable treatment. The source of these data is the company several sales systems that are customer-oriented. This information defines the flow that determines the way to be applied according to the parameters of the customer and the platform: origin, channel, segmentation, sales signalling, marketing, products & services, customiz...
Marcadores
building
ux
ux journey
monitoring
controlling
app
financial
web
sap hana
project management
planning
hana
hcp
webide
opensap
design
fiori
sap
strengths
juansantotomas
resume
cv
Ver mais
Apresentações
(3)Documentos
(2)Gostaram
(2)Ux challenge
Juan Sto.Tomas Tarazona
•
Há 8 anos
Esmeralda Díaz-Aroca: Trucos infalibles para tu foto en las redes sociales
Esmeralda Diaz-Aroca
•
Há 10 anos
Personal Information
Organização/Local de trabalho
Madrid Area, Spain Spain
Cargo
Communications & computer
Setor
Telecom / Mobile
Sobre
I am passionate about business and mobile technologies.
Until now the most outstanding work has been the integration of Sales Systems with the ContactCentre platform. When there is an incoming/outgoing call, through either the voice or the written channel, the context data are managed in order to establish the most suitable treatment. The source of these data is the company several sales systems that are customer-oriented. This information defines the flow that determines the way to be applied according to the parameters of the customer and the platform: origin, channel, segmentation, sales signalling, marketing, products & services, customiz...
Marcadores
building
ux
ux journey
monitoring
controlling
app
financial
web
sap hana
project management
planning
hana
hcp
webide
opensap
design
fiori
sap
strengths
juansantotomas
resume
cv
Ver mais