After years of talking about it, the fitness industry has still not fixed its member retention issues. The fact is, right now at least, there is no magic bullet for our attrition ills but there are things that you can do - particularly around programming - that will make will make an incremental difference to the average lifetime of your members - and an incremental difference, like an extra month, will have a significant impact on your profitability. Explore what makes an exercise adherence programme entertaining and exciting. You will discover the key components of a winning programme and, most importantly, you will receive templates of programmes that work. The bonus ball is that you will have happy, engaged instructors who enjoy their work and you know what happens to your members when your staff is happy .