How to Troubleshoot Apps for the Modern Connected Worker
Wifi – taming the beast
1. WiFi – Taming the Beast
Judy Angel
J.Angel@herts.ac.uk
Network and Telecommunications Manager
10th April 2019
2. • Historical – why change
• Project Launch– what’s in a name
• POC – let them do it
• Tender – tips and tricks
• Rollout – from 0 to 1000 AP’s in five weeks?
WiFi – Taming the Beast
10th April 2019
3. Historical – why change
10th April 2019
• 8 years old infrastructure
• Halls AP’s in corridors
• Solid brick building with services along corridors
• Too many AP’s
• High level of dissatisfaction
• Perception
4. Project Launch– what’s in a name
• Money available
• Quick change expected
• Set expectations
• ‘Wifi improvements’
10th April 2019
5. POC – let them do it
• Initial selection: Gartner - Top right quadrant
• Complete solution
• Let them do it
• Identical 4 flats in halls of residences
• Identical large 240 seater lecture theatre
• VERY different solutions
10th April 2019
6. Tender – tips and tricks
• Framework
• Fixed term staff
• Training
• Professional services +
• What is not included
10th April 2019
7. Tender – tips and tricks
• Success criteria
• Survey staff & students
• Best solution vs Best fit to budget
• Scoring
10th April 2019
8. Risks
• One AP in every OTHER room
• Change of perceptions
• 2.4GHz vs 5GHz
• Installation IN bedrooms
• Access to teaching rooms
10th April 2019
9. Rollout – from 0 to 1000 AP’s in five weeks
• Allow 3 months to award contract
• Professional services
• Wifi core systems– 13 appliances
• Halls priority 1
• ‘Can do’ cable installer
• 3 man operation
• Target = min 40 APs a day
10th April 2019