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Digital Diagnostic: Assessing staff digital
capabilities at Staffordshire University
JulieAdams, Staffordshire University
HelenWalmsley-Smith, Staffordshire University
30/06/2017
Digital transformation at
Staffordshire University
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 3
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 4
amazon.co.uk/dp/0340981229/ref=rdr_ext_tmb
An exciting journey, but it has been…
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 5
In the last 14 months…
NewVC (April 2016)
New Executive team
(except one!)
Campus re-
development
Site relocation New Learning Spaces
All Academic Schools
re-structured
Many Services re-
structured
Information Services
split into Digital
Services and Library
Introduced Office 365
and OneDrive
Most IT systems moved
to Cloud (Microsoft
Azure)
New Strategic Plan and
supporting
strategies/KPIs
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 6
Digital learning project
Learning spaces
Tools and technologies
Staff digital capabilities
Student digital capabilities
Learning analytics
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 7
Staff Digital Capabilities workstream
“Design, create and implement a development
and learning programme to enhance the digital
capabilities of our staff.”
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 8
Digital capability self assessment
“Design, create and implement a development
and learning programme to enhance the digital
capabilities of our staff.”
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 9
What to include?
» Builds on previous digital capabilities project – Digital U
» Based on initial Digital U values (now Digital Behaviours)
» Cover core technologies and tools staff need to use in their role:
› Digital Communication
› Handling Information
› Creating Digital Content/Artefacts
› Digital Learner
› DigitalAmbassador
› RoomTechnologies or Pedagogy FIRST
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 10
Digital Behaviours at Staffs
» Communicate effectively in a variety of digital media and forums
» Confidently use technology to participate, facilitate and initiate
working relationships and networks
Digital communication
» Collate, manage, access and use digital data
» Handle and manage data securelyHandling information
» Design or create new digital artefacts or materials
» Develop new practices with digital technology
Creating digital
content
» Identify and utilise digital learning opportunities
» Use digital tools and resources to participate in learning
Digital learner
» Develop and project a positive digital identity and reputation
» Look after personal health, safety and relationships in digital settingsDigital ambassador
» Effectively use the Staffordshire University range of tools and
technologies in classroomsRoom technologies
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 11
How we did it
»Online ‘survey’ using Qualtrics - anonymous
»Routes through for each staff grouping
»Questions “pointy”
› I do… , I have…, I can…
»Rate confidence level
› Not Sure/Do it with help/Competent/Can help others
»Each response scored
› Overall “digital score” at the end
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 12
How we did it
»Beta version – January 2017
»Feedback from critical friends/Digital U Community
»Soft launch March 2017
»Promoted as part of Staffordshire’s ‘Digi Month’ in May
»Promoted at internal Learning andTeaching
Conference via event app
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 13
Survey feedback has link to
guide with support and
training links:
libguides.staffs.ac.uk/digitalu
/selfassessment
Also support and training
links available via Staff
Intranet - Iris. All course
booking via that.
Aim to consolidate all support
and training in one place.
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 14
Support and feedback
» Digital Learning team will ensure support and training is available
for areas where scores/confidence are lower
» Target training to Schools, Services orTeams as necessary
» Emphasise on supporting academic staff making best use of
MS Surface Pro’s
» Staff can repeat the diagnostic as they use new tools/ technologies
and track progress
» Encourage discussions with Managers in one to ones or
performance reviews
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 15
What it looks like…
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 16
What is looks like…
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 17
Where next
» Get feedback from users on ease of use and effectiveness
» Modify and release new version as necessary
» Support Schools/Services to create localised versions/checklists
» Hope to work with HR to link to performance reviews
» Develop further training and resources accessed via single point
» Align with next phase of the DigitalTransformation project
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 18
Give it a go…
Version of the Digital Diagnostic created for
Connect More…
http://bit.ly/DDCM29
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 19
Discussion
» How effective would you find the Digital
Diagnostic to use with staff in your
institution?
» How could the tool could be improved
or modified?
» Is a single solution for assessing digital
capabilities of all staff desirable?
» Add ideas to the Padlet:
https://padlet.com/jfadams/digitaldiagnostic
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 20
jisc.ac.uk
Digital Diagnostic: Assessing staff
digital capabilities at Staffordshire University
Julie Adams, Academic SkillsTutor
HelenWalmsley-Smith, E-Learning
Development Officer
h.walmsley-smith@staffs.ac.uk
30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 21
j.f.adams@staffs.ac.uk

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Digital Diagnostic: identifying staff digital capabilities at Staffordshire University

  • 1.
  • 2. Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University JulieAdams, Staffordshire University HelenWalmsley-Smith, Staffordshire University 30/06/2017
  • 3. Digital transformation at Staffordshire University 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 3
  • 4. 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 4
  • 5. amazon.co.uk/dp/0340981229/ref=rdr_ext_tmb An exciting journey, but it has been… 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 5
  • 6. In the last 14 months… NewVC (April 2016) New Executive team (except one!) Campus re- development Site relocation New Learning Spaces All Academic Schools re-structured Many Services re- structured Information Services split into Digital Services and Library Introduced Office 365 and OneDrive Most IT systems moved to Cloud (Microsoft Azure) New Strategic Plan and supporting strategies/KPIs 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 6
  • 7. Digital learning project Learning spaces Tools and technologies Staff digital capabilities Student digital capabilities Learning analytics 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 7
  • 8. Staff Digital Capabilities workstream “Design, create and implement a development and learning programme to enhance the digital capabilities of our staff.” 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 8
  • 9. Digital capability self assessment “Design, create and implement a development and learning programme to enhance the digital capabilities of our staff.” 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 9
  • 10. What to include? » Builds on previous digital capabilities project – Digital U » Based on initial Digital U values (now Digital Behaviours) » Cover core technologies and tools staff need to use in their role: › Digital Communication › Handling Information › Creating Digital Content/Artefacts › Digital Learner › DigitalAmbassador › RoomTechnologies or Pedagogy FIRST 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 10
  • 11. Digital Behaviours at Staffs » Communicate effectively in a variety of digital media and forums » Confidently use technology to participate, facilitate and initiate working relationships and networks Digital communication » Collate, manage, access and use digital data » Handle and manage data securelyHandling information » Design or create new digital artefacts or materials » Develop new practices with digital technology Creating digital content » Identify and utilise digital learning opportunities » Use digital tools and resources to participate in learning Digital learner » Develop and project a positive digital identity and reputation » Look after personal health, safety and relationships in digital settingsDigital ambassador » Effectively use the Staffordshire University range of tools and technologies in classroomsRoom technologies 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 11
  • 12. How we did it »Online ‘survey’ using Qualtrics - anonymous »Routes through for each staff grouping »Questions “pointy” › I do… , I have…, I can… »Rate confidence level › Not Sure/Do it with help/Competent/Can help others »Each response scored › Overall “digital score” at the end 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 12
  • 13. How we did it »Beta version – January 2017 »Feedback from critical friends/Digital U Community »Soft launch March 2017 »Promoted as part of Staffordshire’s ‘Digi Month’ in May »Promoted at internal Learning andTeaching Conference via event app 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 13
  • 14. Survey feedback has link to guide with support and training links: libguides.staffs.ac.uk/digitalu /selfassessment Also support and training links available via Staff Intranet - Iris. All course booking via that. Aim to consolidate all support and training in one place. 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 14
  • 15. Support and feedback » Digital Learning team will ensure support and training is available for areas where scores/confidence are lower » Target training to Schools, Services orTeams as necessary » Emphasise on supporting academic staff making best use of MS Surface Pro’s » Staff can repeat the diagnostic as they use new tools/ technologies and track progress » Encourage discussions with Managers in one to ones or performance reviews 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 15
  • 16. What it looks like… 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 16
  • 17. What is looks like… 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 17
  • 18. Where next » Get feedback from users on ease of use and effectiveness » Modify and release new version as necessary » Support Schools/Services to create localised versions/checklists » Hope to work with HR to link to performance reviews » Develop further training and resources accessed via single point » Align with next phase of the DigitalTransformation project 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 18
  • 19. Give it a go… Version of the Digital Diagnostic created for Connect More… http://bit.ly/DDCM29 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 19
  • 20. Discussion » How effective would you find the Digital Diagnostic to use with staff in your institution? » How could the tool could be improved or modified? » Is a single solution for assessing digital capabilities of all staff desirable? » Add ideas to the Padlet: https://padlet.com/jfadams/digitaldiagnostic 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 20
  • 21. jisc.ac.uk Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University Julie Adams, Academic SkillsTutor HelenWalmsley-Smith, E-Learning Development Officer h.walmsley-smith@staffs.ac.uk 30/06/2017 Digital Diagnostic: Assessing staff digital capabilities at Staffordshire University 21 j.f.adams@staffs.ac.uk