2. Jewish Family Service is a human service organization
which reflects the Jewish tradition of caring and
compassion for all people in need. Through professional
counseling, advocacy and educational programming, our
services seek to enhance and strengthen the quality of
individual, family and community life.

3. Mental Health/Counseling
Financial Aid/ Holiday Assistance
Dental Care Center
Adult Guardianship of Person
Holocaust Survivor Assistance Service
Family Life Education
Mae S. Gelb Food Pantry
Volunteer Services
Older Adult Services
Kosher Meals on Wheels

4. JFS Expanded our mental health/ counseling program with
the addition of a another full-time licensed social worker.
Provided mental health services to over 200 individuals,
couples and families experiencing challenges in their daily living.
“My three children and I stayed together as a
family because of the services and help we
received through JFS”

5. Last year case management for older adults in Lackawanna County,
Luzerne, Monroe, and Wayne counties helped 27 older adults
Maximize their independence, health and safety.
“I am grateful that you were there for me, willing
to work long hours for little financial reward-
always going the extra mile for me”

6. Provided Guardianship of Person Service to protect
Vulnerable adults in our community who have been
deemed incapacitated.
“Because of the staff of JFS, I feel like
I’m not alone when problems arise.”

7. Dedicated volunteers delivered over 2,900
Kosher Meals on Wheels to help the elderly
remain independent at home.
“I am grateful to be part of a community that is
fortunate enough to have JFS, and I am proud to
call myself a KMOW volunteer”

8. The Mae S. Gelb Kosher food pantry helps those in
need have increased access to adequate, nutritious
foods during times of financial stress.
“If it wasn’t for JFS, I don’t know where I’d be today”

9. Regional Holocaust Survivors received over $9,000 in
financial assistance with monies received from the
Conference on Jewish Material Claims Against
Germany Emergency Assistance Program.

10. A collaborative effort between JFS, the Scranton
District Dental Society and Fortis Institute provided
over $26,000 of free dental care for eligible
Lackawanna County residents who are uninsured and
unable to afford dental treatment.

11. Passover holiday assistance helped provide traditional Passover
foods to over 130 adults and 160 children in our community.

12. JFS offers education and enrichment through lectures,
guest speakers, and workshops on topics relevant to
family life, Jewish identity and current issues.

13. JFS Volunteers act as drivers and runners for Kosher
Meals on Wheels, friendly visitors, shoppers for our
Kosher Food Pantry and assist with preparing and
delivering holiday gift projects to the homebound.
Volunteers who deliver meals are interviewed and
screened by Jewish Family Service.

14. JFS has maintained the highest national
standards of professional performance
as required by the
Council on Accreditation
for Children and Family Services
valid through December 2017

15. The PQI Plan is broad-based, agency-wide, inclusive
of staff, stakeholders and consumers.
The plan is designed to evaluate the
effectiveness and efficiency of services
provided, determine the quality and
achievements of determined outcomes and
take corrective action to improve and correct
any deficiencies noted.

16. At NO TIME is the name of a client used unless it is necessary
for the service or activity being delivered to that person.
If disclosure is needed, a signed
Release of Information from the client is required.

17. The Health Insurance Portability & Accountability Act
is a federal law that:
1. Protects the privacy of a client’s personal and
health information.
2. Provides for electronic and physical security of
personal and health information.
3. Simplifies billing and other transactions.
All JFS employees, board members and volunteers
are required to be trained on
HIPAA policies and procedures.