2. BEST PRACTICES IN TRAINING
• Transparency to Clients and Trainees
• Assessable Methods
• Technology Proficiency
• Professional Development
• Organizational Expertise
• Instructional Design
• Communication Proficiency
3. COVEY’S TYRANNY OF THE URGENT
Urgent Not Urgent
Important 1
- Crises
- Pressing problems
- Deadline driven projects,
meetings, next-hours
activities
2
- Preparations
- Prevention
- Planning
- Relationship building
- Empowerment self/others
Not-Important 3
- Interruptions , phone calls
- Some mail, some reports
- Some meetings
- “Pressing matters”
- Many popular activities
4
- Trivia, busy work
- Instagram, Flappy-bird,
Pinterest
- Some phone calls, spam
- Escape activities
9. J. D. WALLACE
Co-chair, National Communication Association's
Training and Development Division
Communication and Sociology Department
Abilene Christian University
ACU Box 28156
Abilene, Texas 79699-8156
E-mail: jd.wallace@acu.edu
Phone: 325-674-2339
Notas do Editor
Reduce brightness of background (in master view background formatting) for high power projector, plasma display or low lighting. Currently in high ambient light (flourescents) with typical data projector. -jd