This document discusses how robotic process automation (RPA) can transform recruitment by making end-to-end talent acquisition more efficient. RPA connects different platforms to cater to every recruitment need from sourcing to candidate experience management. It augments recruiters' roles from transactional to more strategic work. Implementing RPA can reduce sourcing costs by 30%, decrease processing time by 90%, and increase online applications and new hire retention. Successful RPA implementation requires managing impacts like complexity, regulations, and ensuring financial return on investment. It also requires gaining management buy-in, building an agile team, and designing sustainable governance for the new RPA-driven processes.

1. RPA & Transformation
In Recruitment
Yu Ming Chin
Executive Director

2. A.I. in the
Future of
Career
Creation
RPA:
Productivity
on Repeat

3. CURRENT STATE
• Name recall - Employer branding
• Leads generation - JS, LinkedIn,
referral, e-mail, walk-in
• Profiling and interview - skills fit,
culture fit, qualifications
• Admin and Resourcing
RECRUITMENT

4. SOURCING
MATCHING
ASSESSMENT
SCREENING
INTERVIEWING
CANDIDATE
EXPERIENCE
MANAGEMENT
End-to-end talent acquisition can now be done more
efficiently with RPA. The different platforms are connected
ecosystems that cater to every recruitment need.

5. Recruiter capability augmented by RPA
The role of recruiters shifts from transactional to strategic
30%
Reduce sourcing
costs by
90%
Decrease processing
time by
75%
Interview
completion rate
57%
Increase online
applications by
50%
New hires are more
productive by
16%
Increase
retention by
Source: https://blog.talkpush.com/reimagining-online-applications-and-candidate-experience-a91b8f698964

6. Best practices for RPA implementation
IMPLEMENTATION
COMPLEXITY
• Process complexity
• Technical complexity
• Organizational complexity
• Data Privacy
BUSINESS
IMPACTS
• Materiality
• Sustainability: Rules vs. Judgement
• Regulatory risk
• Financial: Investment vs. return

7. Winning the RPA
GET
MANAGEMENT
BUY-IN
BUILD AN
AGILE TEAM
DESIGN THE
GOVERNANCE
OF THE NEW
RPA DRIVEN
PROCESS
• ROI
• Move fast and break things
• X-Functional Member
• Fail, Learn, Innovate
• Impact Quantification
• Sustainable & Compliant

8. Recruiters of the Future
Talent Influencers
Digitally & Socially Eminent
Talent Scientists
Marry the Science of Data to the Art of Sourcing
Decision
Support with AI
Social Selling
with Design
Thinking
Recruiting with
Agile
RPA for
recruitment
operation

9. RPA & Transformation
In Recruitment
Yu Ming Chin
Executive Director