1. Curriculum Vitae of Itani Amos Malema
Personal Data
Full names Itani Amos Malema
ID number 8401145557080
Total years IT experience 6 years
Gender Male
Nationality South African
Marital Status Single
Employment preference Permanent
Driver’s license code C1 (10) Plus own transport
Residential address P O Box 12716
The Tramshed
Pretoria
0126
Contact details
 Cell numbers 082 088 6102 / 072 535 1235
 Office contact number 012 719 4007
 E-mail itanim@cidb.org.za / itanie@live.com
Qualifications
Torque IT
MCSA Server 2012 Installing and Configuring Windows server
2012
Modules complete 410 and 411,Outstanding 412
CompTIA (Completed) N+ and A+ (International)
2013

2. Microsoft Certificates MCP – MCDST 70 – 272 2010
Qualifications Institution Date
Completed
Matric Ozias Davhana Senior 2001
 Subjects Passed Tshivenda, English, Maths
Physical Science, Biology and
Geography
National Diploma Pc Training & Business College - 2002 – 2005
 Subjects Passed N+, System Analyst, E-commerce
Business management, Java, C++
Visual basic 6.0, Web Design,
DB Management, Project Management
Supply Chain Management Certificate 2007
Topic Coverage Overview supply chain management,
Best end-user interaction,
Total cost of ownership, sourcing strategies,
Preferential procurement, Project management,
contract management
Construction Industry Development Board (CIDB)
 July 2014 to date
Division IT Department
Responsibilities
 Server setup / maintenance – Windows (2008, 2012 AD and Exchange) servers
 Hyper-V support
 Manage WAN / LAN
 Creating Users on Active directory and creating mail boxes on Microsoft
Exchange 2010
 Conduct IT project within Head Office and working with outside vendors
according to SLA
 Optimise the utilization of Internet (System-Skan)
 Provide 2 and 3rd level support within the organisation

3.  Develop procedures for compliance to eliminate the re-occurrence the same
issue e.g. allocate IT asset in the correct Manner, it helps asset Control to
control the asset and able to know value of the assets
 Run Backup daily Backup using Data Protection Manager
 Manage Internet access according to Group Policy
 Ensure all reporting to IT Manager is on time and accurate
 Provide hardware and software support to users
 Ensure IS systems security measures are implemented, maintained and
updated
 Ensure IS systems backup measures are implemented, maintained and
updated
 Manage IT service providers delivery according to the IT Team Lead
requirements
 IT support for the Information Systems (IS) server environment and
infrastructure to assist the organisation in achieving its objectives
Nestle South Africa
 March 2011 2014 June IT support Specialist
Division IT/IS (LGO)
Responsibilities
 Configure and setup Windows Servers (AD, F&P,SCCM and Engineering
Servers, e.g Automation)
 Configure and Support CISCO switches, Routers
 Manage LAN and WAN
 Creating of Vlan for ports
 Setup VOIP
 Monitoring and utilization of network using Riverbed and Orion
 Configure and support wireless connection
 Configure and Support HP Printers and Desktop support
 SAP support
 Setup Audio Visual equipment’s in the Boardroom
 Run Backup using Symantec
 Configuring of Symantec and forefront endpoint antivirus
 Provide IT Infrastructure support to the Chief engineer and factory manager,
on the IT projects and liaise with national and international vendors,
depending on the nature of the projects, including budgets of the projects
 Implementing and editing of the DRP
 Conduct IT audit every months for compliance

4.  Conducting of IT Assets and IT compliance around the organisation.
Gijima Technology People
 February 2010 February 2011 IT support Engineer
Division PRMS (WAIO)
Duties and Responsibilities:
 Take all queries from 2nd
and 3rd
line support to development and infrastructure
faults
 Achieve all required turnaround times and resolution times
 Running queries using SQL databases for faults finding
 Log all request on the system an close all requests on the system when complete
(to ensure customer satisfaction at all times)
 Responsible for field incidents closed
 Ensure that the IT store room is managed properly to ensure that all equipment is
accounted for at all times desktop/Laptops Support
 Handle all fault reports on a daily basis in line with contact deliveries
 Responsible for IRE installation for home affairs
 Provide technical support and training on effective use of technology
 Database backup
 In-house financial software support for department of home affairs
printers/photocopies/Fax support and Management
 All staff to be allocated individual user/ codes/numbers and addresses Gijima
 All filling maintained in relation to the incumbent’s job function (in date and type
order Process Compliance
 Ensure that weekly audits are undertaken of the process within the infrastructure
and development department and ensure compliance at all times – corrective
actions to be turned around 7 days
Liberty Life
 March 2008 January 2010 IT Help desk
Division ITSC

5. Duties and Responsibilities:
 Install, support and maintain all liberty life in-house software (Financial software)
 Manage and coordinates network administration, firewall maintenance and
website maintenance in accordance with contract deliverables
 Conduct network (LAN/WAN) connectivity testing
 Check VPN using Juniper network for 3G users who are accessing liberty life
domain
 Set and maintain company standards for network equipment
 Proactively monitor the online databases for Blueprint FNA (SQL server) and
backup FNA database
 Procedures and backups are verified and logged to in the required log file
 Creating of exchange mail server and POP account for internal and external
users of liberty life
 Remote support
 Responsible for all liberty software and hardware <Asset coordinator>
 Handle all fault reports on a daily basis in line with contract deliverables
Network
 Monitor switches, routers and hubs for network uptime and users to access
servers on a daily basis security
 Ensure that Anti-virus updates on a daily basis
 Ensure 100% uptime needed to secure liberty life documents and to make
security does not get breached through virus or attacks from hackers
 Troubleshoot, manage and resolve all technical related calls
 Ensure that response times are kept within the parameters set in the SLA
 Provide on-call support (telephone, face-t-face and online support) as required
 Investigate and follow up on all incidents logged on the Remedy logging system
(including preparation of any documentation required)
 Responsible for e-mail groups, including updating e-mails groups
 Updating distribution lists on daily basis
 Conduct a software audit on a monthly basis reports
Department of Justice and Constitutional development
 February 2006 February 2008 Procurement
Help Desk
Division Supply Chain Management
Payroll check report
 Filling out the RFQ
 Writing Tender Disc
 Getting correct information from the buyer
 Sending RFQ to the finance department
 Getting RFQ order number
 Selecting the right supplier to the buyer
References

6. Name Organisation Contact Details
Matthews Mphuthi CIDB 012 482 7229 / 078 460 6818
Thembelihle Ndimande Nestle SA 012 719 4094 / 071 093 0971
Bhadrisha Khoosal Gijima 0833257007 / 012 675 5157
Lerato Moshodi Liberty Life 011 408 2929 (option 1)
Sina Moselane Dept. of Justice 012315 1733 /082 843 0081
Shandani Madima Diebold SA 011 348 2900