The purpose of strategic planning The purpose of strategic planning is to set overall goals for your business and to develop a plan to achieve them. It involves stepping back from your day-to-day operations and asking where your business is headed and what its priorities should be. Strategic planning is intended to accomplish three important tasks: to clarify the outcomes that an organization wishes to achieve; to select the broad strategies that will enable the organization to achieve those outcomes; to identify ways to measure progress

1. Prepared By
Ishu Verma

2. Objectives of Business Plan fy16-17
 Our Targets
 Area of Improvement
 Increase Productivity
 New Era in Business

3.  Customer service benefits
Making customer to feel a wow factor after Shopping
Just a reply message as soon the payment has processed saying
“Thank Your for Shopping with us, we like you to visit us again”
Our Target

4.  Staff Training
1- Giving them best training tool to make
Daily Store Operation issues resolve in
PPT and Videos
Our Target

5.  Increase Daily Sales with the technology
Prioritize the Customer in service
Our Target
Generating Barcode in the customer bill which will
Cover all the customer information Like-
1- Name
2- Bill Number
3- Mobile Number
So return process will be very easy only Scan the bill and
process return

6.  Customer Feedback Survey IT related
Through Wooqer that what “ONE” most important what our
Customer want IT related.
Our Target

7. Area of Improvement
 Indentify RT Common issues and develop the solution
 Increase IT efficiency for all users
 Upgrade computers to process faster
 Define of subtitles of Problems in subjects line
 Bring maximum use of technology

8. Increase Productivity
 Set goals -- and be "Agile." "Be Agile in your goal setting,"
 Communicate goals, expectations and roles from the get-go.
 Provide tools and infrastructure that promote collaboration and efficiency.
 Streamline workflow -- and reduce unnecessary tasks.
 Hold regular team meetings -- but beware the excessive meeting trap.
 Reduce reporting and don't micromanage. "You hired smart, talented
people
 Provide real-time feedback -- both positive and negative.
 Implement a smart pay-for-performance program.
 Offer development opportunities.

9. New Era in Business
 Bring Geneses on Tablets and sales on floor
 WIFI free Zone
 Loyalty Card (Point System)
 Television/ Radio & other medias Advertisement
 Tie-up with Banks for Customers Benefits program (i.e. HDFC card service).