The document provides details about the author's experience working as an Executive Technical position at Atlas Honda Ltd. in Pakistan since April 2008. Atlas Honda is a leading automotive manufacturer in Pakistan in collaboration with Honda Japan. The author's responsibilities include providing after sales support to customers, managing service networks, promoting brands, managing the office, and providing technical training to service centers. The author has skills in customer handling, technical customer service, data management, market activities, and office inventory. Relevant trainings and courses are also listed.
1. Experience with Atlas Honda
Atlas Honda Ltd. SKP, Pakistan.
Period April-2008 – Present
Position in company Executive Technical
Company Industry Automotive
Company Profile Atlas group is one of the leading industry groups of Pakistan (ISO9002 & 14000-2004).
Who is working in the field of Engineering, Automotive, Finance and Treading for the last
50 years Recently it has started working in the Power Generation sector and Lubricants.
Atlas Honda in collaboration with the Honda Japan one of the best automotive manufacturer
is manufacturing auto bike which is leading brand in the Pakistan auto bike market.
Work Description • Responsible to provide all after sales facilities to customers i.e. Warranty,
Periodic Maintenance, Spear Parts, Safety Riding Tips and Product knowledge.
• Responsible to visit and engage the Service Network with the company and insure the
growth of their business.
• Responsible to arrange Brand Promotion and Product Avernus Programs to develop new
sales and increase Market Share of Company.
• Manage office work in addition of my duties i.e. Presentations, Office inventory, Imprest,
Data Keeping etc.
• Also Manage office inventory and Records.
• Provide Technical Training to Service Centers staff for the repair of bikes.
SKILLSSUMMARY
Expert in Customer Handling and Technical Customer Service.
Expert in Data Management also uses System DMS (Data Management System).
Expert in B2B System Online business link between company and Dealerships.
Have sufficient knowledge and command on SAP (System, Application & Product) and
Oracle System.
Have sufficient knowledge about conventional machines, welding, and bench work.
Have good communication and presentation skills.
Have good command and control on Microsoft office products.
Have good command on time study and cost estimation.
Expert in Office Inventory.
Expert in Market Activities.
Expert in Drawing, Have LTV License.
Trainings & Courses
Certificate in Excellence in Selling, Keystone
Certificate in Excellence in Technical Customer Service, OCTRA
Certificate in "Sales Conference" The Lahore Chamber of Commerce & Industry
Certificate in Medal Management and Core Development (Series of a course e.g.
o 21st century Manager
o Positive Self Image
o Innovation & Creativeness
o Team Working
2. o Time & Cost Management
o Goal Setting
o Conflict Management
o Presentation
o Communication
o Event Planning
o Cost Estimation
Lot of Training sessions in house about the product knowledge of Motor Bike. AHL
Workshop and industrial Safety Training. AHL
Emergency and Crisis Management. AHL
Fire Fighting. AHL