1. Gold Partner Program
Direct Program for Enterprise Customers
and Implementation Partners

2. Overview
• The InvisibleCRM Gold Partner program provides enterprise
customers and integration partners with tools, services, and
training required for rapid and successful CRM Desktop
implementations and maintenance of any complexity
• By becoming a Gold Partner, your company will rapidly gain
the skills and tools needed to implement CRM Desktop to
meet your business needs and enhance them in the future
• These skills and tools enable your company to accurately
estimate and execute with precision and success
• Starter Kits for common Siebel Industry Applications are
included at no additional cost - such as Call
Reports, Services Requests, Field Service etc.
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com

3. CRM Desktop Configuration
• InvisibleCRM products for Outlook and Lotus Notes are
highly configurable
• There are over 75 configuration types which can be
performed across multiple categories (forms, toolbars
and menus, validation rules, data security, data
filtering, complex logic & enterprise configurations)
• The ability to configure CRM Desktop quickly and
effectively requires specialized tools and skill sets
• Exclusive resources and training offered though the Gold
Partner program significantly accelerate productivity and
time to value
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com

4. Web Mash-up Controls
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com

5. Dynamic Forms and Branding
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com

6. Native Outlook Forms + Sub Forms
Custom controls on a native form
Seamless Melding of Social Connector into CRM
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com

7. Program Value
• Streamlined implementations save time, adding
value and reducing money
• Leverage InvisibleCRM experience, insight, and
expertise ensuring strong planning, deep expertise
and highly maintainable results
• Save time and money with exclusive Acceleration
Kits for Service Requests, Call Reports, Field
Service and other Siebel modules.
• Exclusive knowledge transfer and technical
mentoring for your IT team
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com

8. What you receive
• Advanced developers guide and library or reusable sample
code for configuration of CRM Desktop
• Volume Database analysis tools and techniques
• Package signing tool significantly streamlines development
process with a significant time savings
• Unlimited use of 1 Accelerator Package of your choice from
our Solution Library for rapid implementation of complex
configurations such as Field Service, Call Reports and Service
Request is included in the GP program. (Kits are sold
individually for $25K per kit outside the GP)
• CRM Desktop user help source files in Adobe RoboHelp
• Editable HTML version of CRM Desktop help
• Direct access to InvisibleCRM internal ticket-tracking system
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com

9. Your
Personalized
Company
Portal
Bridging the gap between the Cloud and the Desktop www.InivisibleCRM.com

10. Direct-to-Expert Access and
Personalized Project Tracking
• Ability to collaborate directly with InvisibleCRM Professional
Services team and track results / status
• Full developer level services including custom code review
and recommendations
• Guaranteed response on each ticket created in a timely
fashion and from the right specialist for each ticket you
create
• Get instant e-mail notifications on ticket updates
• Real-time ticket status tracking and complete history of
activity and solutions across your entire team.
• Up to 20 direct participant logins for your company
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com

11. Additional Program Benefits
• Subcontracting of developers at substantially discounted
rates for large projects
• A requirements gathering & scoping process that reduces
development time and provides the means to accurately
estimate a project
• A record volume assessment tool required to configure
filtering correctly and ensure good user performance
• Priority development support access to highly experienced
experts through reserved blocks of hours
• 10 hours of professional services consultation included to
help get you started
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com

12. InvisibleStudio IDE
Released January 2012
• Gold Partners receive a Visual Studio/Eclipse style
authoring tool for configuring CRM Desktop and editing
forms at a discounted rate. This tool is sold for $25K
independent of the Gold Partner program. Gold
Partners can purchase InvisibleStudio for $15 for
unlimited developers within your company.
• Ongoing updates to our online Advanced Developers
Guides, How-to whitepapers, Tips and Tricks and in
depth code samples for CRM Desktop included for on
year
• Additional starter packs for objects such as
Quotes, etc…
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com

13. Bridging the gap between the Cloud and the Desktop www.InivisibleCRM.com

14. Bridging the gap between the Cloud and the Desktop www.InivisibleCRM.com

15. Bridging the gap between the Cloud and the Desktop www.InivisibleCRM.com

16. Bridging the gap between the Cloud and the Desktop www.InivisibleCRM.com

17. Fusion ∙ Siebel ∙ CRM On Demand
Andrei Petrik Dwight DePalmer
Director, Products & Services President
Phone: (415) 839-9703 Executive Sponsor - Oracle
Andrei.Petrik@InvisibleCRM.com Phone: (623) 444-2430
Mobile: (623) 237-0538
Dwight.DePalmer@InvisibleCRM.com
Oracle’s Siebel CRM Desktop www.InvisibleCRM.com