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INTRANÄTVERK 2014
DIGITAL WORKPLACE :
READY TO GO ?
A BAYER CS STORY
ABOUT COMMUNICATION CULTURE
Cristina FILIPE ARAUJO @filipecristinaMAY 22, 2014
DW more than a technology
2
“The Digital Workplace is much
more than technology, it lives at
the intersection of PEOPLE,
organization and tools.”
www.digital-workplace-trends.com
Communication tools
3
EMPLOYEE
NEEDS
2
3
1
EDUCATE (KM)
Wiki
E-Learning
COLLABORATE
Sharepoint sites
@Connections & Lync
CRM
INFORM
Intranet
Newsletter
“How do we want to work ?”
4
“this is a COM or an IT thing”
“I can’t share it here, I don’t have the right to”
“The information is duplicated !”
The Digital Workplace dream
5
STRATEGIC FOR
BUSINESS
2
3
1
EDUCATE (KM)
Wiki
E-Learning
COLLABORATE
Sharepoint sites
@Connections & Lync
CRM
INFORM
Intranet
Newsletter
The communication culture
Managed
Intranet
approach
2.0
approach
Data pushed to end-user
Data pulled by end-user
6
INFORMATION CREATION
Barriers to the DW
7
Despite a positive attitude towards technology:
¨  Communication behaviour (one-way)
¨  Information control culture
¨  No clear leadership
¨  Not seen as a strategic element to support
business
The actors of the change
DW &
Business
Managers
COM
HR
IT
8
The DW challenges
¨  People issues not technology
¨  The DW breaks silos and forces us to think
holistically
9
Key take aways
¨  Digital Workplace is mainly a cultural change not
only a technology or information architecture
change
¨  Build your own model of Digital Workplace
¨  Focus on business value rather than technology
implementation
10
THANK YOU FOR YOUR
ATTENTION !
Cristina FILIPE ARAUJO @filipecristinaMAY 22, 2014

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Intranet Case: Bayer CS - Digital Workplace ready to go

  • 1. INTRANÄTVERK 2014 DIGITAL WORKPLACE : READY TO GO ? A BAYER CS STORY ABOUT COMMUNICATION CULTURE Cristina FILIPE ARAUJO @filipecristinaMAY 22, 2014
  • 2. DW more than a technology 2 “The Digital Workplace is much more than technology, it lives at the intersection of PEOPLE, organization and tools.” www.digital-workplace-trends.com
  • 4. “How do we want to work ?” 4 “this is a COM or an IT thing” “I can’t share it here, I don’t have the right to” “The information is duplicated !”
  • 5. The Digital Workplace dream 5 STRATEGIC FOR BUSINESS 2 3 1 EDUCATE (KM) Wiki E-Learning COLLABORATE Sharepoint sites @Connections & Lync CRM INFORM Intranet Newsletter
  • 6. The communication culture Managed Intranet approach 2.0 approach Data pushed to end-user Data pulled by end-user 6 INFORMATION CREATION
  • 7. Barriers to the DW 7 Despite a positive attitude towards technology: ¨  Communication behaviour (one-way) ¨  Information control culture ¨  No clear leadership ¨  Not seen as a strategic element to support business
  • 8. The actors of the change DW & Business Managers COM HR IT 8
  • 9. The DW challenges ¨  People issues not technology ¨  The DW breaks silos and forces us to think holistically 9
  • 10. Key take aways ¨  Digital Workplace is mainly a cultural change not only a technology or information architecture change ¨  Build your own model of Digital Workplace ¨  Focus on business value rather than technology implementation 10
  • 11. THANK YOU FOR YOUR ATTENTION ! Cristina FILIPE ARAUJO @filipecristinaMAY 22, 2014