A look into Dynamics AX updates and community feedback as well as what new features and trends we will see for retail, call centre, warehouse management and service industries.
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5. Rainier
AX ‘7’
New HTML5 UI
Looks like LCS
Functionality ~ R3: R3 brought forward the functional leap
Architecture update for cloud, browser based UI and development
in Visual Studio
Timeline… we think deployments will start in 12-18 months
Dynamics AX Roadmap and Update | 5
6. The AX R&D Feedback Community
https://microsoft.qualtrics.com/SE/?SID=SV_8q8jSPfPyr1fDi5
For current AX Customers, ISVs, Partners, and End Users and
Consultants with specific areas of expertise
Join areas of interest such as a functional domain, industry focus or
technical focus
Apply to participate in upcoming private betas (such as the new
CU8 release)
Share with the community through Connect and Yammer
Dynamics AX Roadmap and Update | 6
8. Project Sienna
Access .Next
Rapid business user prototyping of connected apps
How can we get AX data into Sienna?
Excel via PowerBI or oData
Rest API atop SQL Server
Dynamics AX Roadmap and Update | 8
10. Trending in AX for Retail
Dynamic
retail
Devices that sell
Counter showrooming
Drive a better consumer experience
Increase conversion
Engaged
employees
Make people your
advantage
Embrace a new
workforce
Leverage social,
mobile, and cloud
“Omnichannel shoppers spend up to 50% more
than single channel shoppers.”
—IDC Retail Insights
Employees with
devices 50% more
productive
-2013 Forrester TEI Study
Dynamics AX Roadmap and Update | 10
11. Trending in AX for Retail
Dynamics AX Roadmap and Update | 11
12. Trending in AX for Retail
Loyalty rewrite – a global loyalty program
Global gift cards
Pricing and promotional flexibility
Call centre channel
Enterprise deployment and monitoring
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14. Trending in Customer Service
New retail channel
Call
Scripts
Keyword
search
Margin
Analysis
Order
Hold
Cross Sell
/ Upsell
Continuity
orders
Purge Sales
History
Customer
Cases
Customer
Service
Item Lists
Direct
Delivery
Pricing
control
Enhanced
payments
Instalment
payments
Order
events
Detailed
order status
Advanced
Notes
Letter
Templates
Customer
Statistics
& More…..
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16. What you have just seen…
Call Centre module
Retail channel – use retail catalogues and retail pricing
Keyword search
Sales order payments
Up-Sell and Cross-Sell functionality
Order holds
Margin analysis
Scripts for guided selling
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18. Trending in: Warehouse management
The value proposition
ERP
WMS TMS
ERP
WMS TMS
Fully embedded solution – Real time – Visibility – One Source of the Truth
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19. Reservation Hierarchy
Soft vs Hard Reservations
• Site
• Warehouse
• Batch
• Location
• Licence Plate
Sales Order
Reservation
[Soft
Reservation]
Wave release
to warehouse
[Hard
Reservation]
Dynamics AX Roadmap and Update | 19
24. Trending in AX for Service Industries
CU6, CU7 and R3
Make it easier to create and estimate projects
Make it easier to resource projects
Make it easier to track progress and manage budgets and forecasts
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25. What we saw
Improved estimation, resource management and tracking
New hierarchical WBS
Automatic scheduling
Task dependency mapping
Automatic estimate creation
A single screen for estimating
tasks and expenses
Flexible resource search
Visual availability
Soft and hard booking at project or
assignment level
Analyse budgeted and forecasted
costs and effort from a single form
Perform earned value reporting
Dynamics AX Roadmap and Update | 25
26. Thank you
Email: douglas.daley@intergen.com.au
angelo.jebamony@intergen.co.nz
Twitter: @TeamIntergen