2. Cultural Heritage:
Cultural heritage is not limited to material manifestations, such
as monuments and objects that have been preserved over
time; it also encompasses living expressions and the
traditions that countless groups and communities worldwide
have inherited from their ancestors and transmit to their
descendants.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
2
3. TP3-Image, Branding and Cultural Heritage
Cultural Heritage, from knowledge to product, through context
“The “intangible cultural heritage” means the practices,
representations, expressions, knowledge, skills – as well as
the instruments, objects, artefacts and cultural spaces
associated therewith – that communities, groups and, in some
cases, individuals recognize as part of their cultural heritage.”
UNESCO
Convention for the safeguarding of the intangible cultural heritage
Paris 2003
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
3
4. TERRITORIAL HERITAGE
IS THE SUM OF EXPERIENCES, AND HISTORICAL
EVIDENCE OF CREATIVITY IN A GIVEN TERRITORY
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
4
5. TERRITORIAL HERITAGE ARE ALSO THE SKILLS OF
ARTISANAL PRODUCTION , DIFFERENT TECHNIQUES
THAT CHARACTERIZE DIFFERENT PRODUCTION AREAS.
THESE INTANGIBLE PHENOMENA SHOULD BE
KEPT AND PRESERVED AS TANGIBLE ASSETS.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
5
6. TP3-Image, Branding and Cultural Heritage
Tradition and Innovation / The new role of crafts
Traditions of a productive community are inspiration to new
products development, and to build stronger corporate identity.
• for BRAND IDENTITY
• for PRODUCT IDENTITY
• for PRODUCT DEVELOPMENT
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
6
7. BRAND IDENTITY
NOVO
IS A NEW ITALIAN DESIGN BRAND, STRONGLY ROOTED
IN HIS TERRITORY, THE TOSCANA.
NOVO’S NAMING, BRAND, AND CORPORATE IMAGE ARE
BASED ON THE FASHINATING TOSCANA COUNTRYSIDE,
INSPIRING A COHERENT MOOD.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
7
9. TP3-Image, Branding and Cultural Heritage
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
9
10. PRODUCT IDENTITY
BOURGIE
IS A PLASTIC CONTEMPORARY LAMP, BUT HIS SHAPE IS
INSPIRED TO A TYPICAL BAROQUE STYLE LAMP.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
10
12. PRODUCT DEVELOPMENT
CREAZIONI
CREAZIONI WORKS ON HANDCRAFTED FURNITURE,
WITH TRADITIONAL SHAPES, RE-ELABORATED WITH
CONTEPORARY COLORS AND DECORATIONS
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
12
15. CASE STUDY
SAMARE
THE SEED OF THE OAK TREE, SYMBOL OF CANADA,
IS CALLED ‘SAMARA’
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
15
16. SAMARE
a collective of 4 designers based in Montreal
takes their name from the oak seed.
They see themselves as ‘cultivators’, dedicated
to developing new directions for Canadian
Design and leaving behind iconographic
clichés in favour of a new style. They view
design as an instrument of innovation, firmly
rooted in its place of origin but with a unique
ability to transfer and inseminate cultural ideas
further afield.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
16
17. An example of this approach is seen in their
chaise longue which revisits the shape of a
traditional Canadian sled.
In this way, SAMARE transform traditional
Canadian cultural elements into examples of
contemporary furniture.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
17
18. The first collection designed by SAMARE
takes its starting point from a world in the
native Canadian language Awadare:
the babiche. The interwoven viscera typically
used to make snow shoes is intermixed for the
first time with structures crafted in steel.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
18
19. The babiche take their name from the French
adaptation of the word sisibabiche, a word
from the native American dialect meaning
‘petit-corde’ or ‘little rope’. For hundreds of
years this technique was used in
transportation and in numerous facets of
daily life; a great help for those travellers
face to face with Canada’s extreme climactic
conditions.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
19
20. By using this technique SAMARE not only
create an exclusive and unique collection
of contemporary design pieces, but also take
a key role in safeguarding a time honored
tradition in danger of extinction.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
20
21. DESIGN CREATE NEW MEANINGS, OBJECTS TELL THE
THEIR HISTORY AND THEIR OWN WORLD.THE
CONSUMER BUY MORE THAN ONE OBJECT,
HE BUY AN EXPERIENCE.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
21
22. Experience is a subjective event,
felt only by the person who has the
experienceExperience is ephemeral,
i.e., lasting only for the momentExperiences
not yet lived or felt
are called dreams Experiencing is the point
where
memory and imagination meet
22
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
22
23. WHAT IS EXPERIENCE DESIGN?
There is no such thing as experience design.
You can’t design experience because
experiencing is in people.
You can design for experiencing,
however.You can design the scaffolding or
infrastructure that people can use to create their
own experiences. People are creative.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
23
24. HOW DO YOU DESIGN FOR EXPERIENCING?
1
The first step in learning to design for
experiencing is to take a new attitude about the
people who buy and use the products and
services you are designing. This attitude is to
respect their opinions and to respect their innate
creativity.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
24
25. HOW DO YOU DESIGN FOR EXPERIENCING?
2
Exploring what people do, what they say and
what they make, in relation to a new project, we
should able to understand the experience
domains of the ordinary people we are serving.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
25
26. The participatory attitude and the new tools
for design research are beginning to change
the shape of the design profession and
design education.
They demonstrate that ordinary people
can succesfully contribute to the design
development process at its very beginning.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
26
27. In the global market, a project
becomes more valuable when is able
to communicate its cultural
and geographic roots,
and when it is testimonial of a story.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
27
28. BRANDING E STORYTELLING
IS YOUR BRAND, AND IT’S GOODS, REPRESENTATIVE OF
THE CULTURAL AND TERRITORIAL HERITAGE OF THE
AREA IN WHICH IT IS LOCATED?
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
28
29. What is a Brand?
BRAND NAME A name, term, sign, symbol or design,ora combination of
them,intendedto identify the goods or services of one
seller from those of competitors American Marketing Association
BRAND IMAGE A BRAND is a collection of actual and emotional
characteristics associated with the particularly identified
product or service and differentiates that product of
service from the rest of the marketplaceKeegan, Moriarty, Duncan
& Paliwoda, 1995, Marketing, Canadian Edition, Prentice Hall.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
29
30. From Identity to Equity
BRAND IDENTITY is the product of ALL the mental
representation and concepts associated to the brand,
this imaginary creates the conditions to build
a trustworthy capital: the BRAND EQUITY.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
30
31. TP3-Image, Branding and Cultural Heritage
LOGO IMAGE IDENTITY
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
31
32. TP3-Image, Branding and Cultural Heritage
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
32
33. TP3-Image, Branding and Cultural Heritage
Brand isn’t about your Logo, tagline and glossy brochure.
A strong brand integrates multiple components:
CUSTOMER INTERACTIONS
EMPLOYEE COMMUNICATIONS
CORPORATE PHILOSOPHY
ADVERTISING/MARKETING EFFORTS
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
33
34. TP3-Image, Branding and Cultural Heritage
The objectives that a good brand will achieve include:
CONFIRMS YOUR CREDIBILITY
CONNECTS YOUR TARGET
PROSPECTS EMOTIONALLY
MOTIVATES THE BUYER
CONCRETES USER LOYALTY
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
34
35. TP3-Image, Branding and Cultural Heritage
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
35
36. TP3-Image, Branding and Cultural Heritage
How to succeed in branding
To succeed in branding you must understand the needs and
wants of your customers and prospects. You do this by
integrating your brand strategies through your company at
every point of public contact.Your brand resides within the
hearts and minds of customers, clients, and prospects. It is
the sum total of their experiences and perceptions, some
of which you can influence, and some that you cannot.
YOUR BRAND IS THE SOURCE OF A PROMISE TO YOUR
CONSUMER
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
36
37. TP3-Image, Branding and Cultural Heritage
Brand goes beyond marketing
Imagine you are about to embark on a trip of a lifetime. You’ve received brochures for a luxury resort. The rooms are
lavish; the grounds impeccable. Photos of the restaurant’s signature dishes look delectable. You’re sold.You go to the
hotel. The room is musty and a tad dirty. The food is barely passable. Service is brusque and spotty at best. When you
complain to management, you’re met with indifference, or worse, silence. You leave disillusioned and disgusted. For all
the resort’s slick marketing, they’ve fallen woefully short.
Branding will not be successful without ensuring that all aspects of your
business reflect and support your intended brand.
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
37
38. TP3-Image, Branding and Cultural Heritage
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
38
39. TP3-Image, Branding and Cultural Heritage
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
39
40. TP3-Image, Branding and Cultural Heritage
How To Define Your Brand
By defining who your brand is you create the foundation for
all other components to build on.
Your brand definition will serve as your measuring stick in
evaluating any and all marketing materials and strategies.
You will begin this process by answering some questions
howtodefineyoyrbrand.pdf
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
40
41. TP3-Image, Branding and Cultural Heritage
Brand Image: Brand is about meanings
Your brand is the sum of total of all the meanings that all
your possible audiences carry around about you in their
heads and in their hearts
SPORT
DESIGN
FASHION
QUALITY
MEANS CHILD WORK
EXPENSE
HIP HOP CULTURE
brandandmeaning.pdf
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
41
42. TP3-Image, Branding and Cultural Heritage
Brand purpose
Purpose: the motivation behind what we do.
What’s your brand purpose?
Elements of purpose:
AMBITION AND DESIRE
TALENT
RATIONAL INTENT
VALUES
CONTEXT
CREATION & IMMAGINATION
NARRATIVE
RESOURCES
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
42
43. TP3-Image, Branding and Cultural Heritage
AMBITION AND DESIRE
We respond to the best brands because they capture some
aspect of our humanity and relect it back to us.
Look at your motivations, they will influence heavily what
you do with and to your brand
+
RATIONAL INTENT
=
BRAND STRATEGY
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
43
44. TP3-Image, Branding and Cultural Heritage
TALENT
Do not overstimate, do not underestimate, recognize and develop it.
Two main categories:
1. Something you are already skilled at, or something you
can learn to do yourself cost-effectively enough to make it
appropriate for you to be be spending tim doing it.
2. Something that you’ll either ind really challenging or
even impossible to learn to do well, or that will take you
lot of time to learn and continue to do that you’d better
off paying someone else to do it.
talent.pdf
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
44
45. TP3-Image, Branding and Cultural Heritage
BRIANZA WOODEN FURNITURE DISTRICT
Starts in 1700 From countryside to artisanal workshop.
Custom design for exhigent clients, french influence.
High specialization (in-house built machinaries)
1860 First school of training for artisan
Synergy between designer and architects -1820: the export
Creativity and innovation, care of details and elegance, the good
as a sinle piece of art
Design - Style boom: 1950 – 1960 – 1970
Intelligent Furniture – TP3: Image,
06/03/12 Branding and Cultural Heritage
45
47. This project has been funded with support from the European
Commission. This publication reflects the views only of the
author, and the Commission cannot be held responsible for
any use which may be made of the information contained
therein.
06/03/12 47