As a leading Managed Service Provider in Texas, Axxys Technologies uses PCs featuring Intel vPro technology in conjunction with their existing management console software to reduce PC repair times by 50%.

1. Axxys Technologies and Intel® vPro™
technology-based PCs
As a leading Managed Services Provider in Texas, Axxys Technologies uses PCs
featuring Intel vPro technology in conjunction with their existing management
console software to reduce PC repair times by 50%.
Intel® vPro™ technology-based PCs are your
standard recommendation. Why?
“A vPro-based PC is our preferred installation, and most of our
customers using a business-class machine will go for vPro. The price
delta is under $25, and the benefits to the customer are significant.”
Jack Safrit, President, Axxys Technologies
Reduction in hardware repair times
“vPro lets us diagnose a hardware problem remotely and know what the
issue is before we send a technician onsite—and this is a pretty big
deal. It cuts our average hardware repair time in half, from 2 hours to
1 hour. We save about $150 in direct costs, and that’s not counting
any lost revenue opportunities that you can’t take advantage of
because one of our techs is away in the field.”
Jack Safrit, President, Axxys Technologies
Reduction in OS repair times
“With vPro’s KVM Remote Control, we’re able to remotely boot to an
ISO image and resolve a typical OS problem without a deskside visit.
Lots of times these issues are a 10-minute fix when you can do it
remotely.”
Jack Safrit, President, Axxys Technologies

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Reduced cost of service delivery
“vPro’s remote capabilities let us avoid about 40% of truck rolls. For a typical customer, we’ll do 7 truck
rolls a month. If that customer had all vPro machines, that would be reduced to 4 truck rolls a month.
That’s a significant reduction in cost.”
Jack Safrit, President, Axxys Technologies
Better staff utilization
“vPro lets us manage more PCs per technician—about 25% more. This helps our cost structure and also
makes it easier to grow our business without adding new staff.”
Jack Safrit, President, Axxys Technologies