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1
.
Welcome
The importance of mobile
and how it affects
Accountants
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
2
Who am I?
Daniel Richards
2
3
A balanced approach
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
4
The New Mobile Landscape
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
5
Effective Mobility
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
6
Global Transformation
“How can we gain new
competitive advantages by using
mobility to transform our
business processes?”
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
7
The Connected Accountant
“Using mobile technology enables accountants to
meet the demands of an increasingly connected,
always on, faster moving and far more competitive
marketplace.”
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
8
24/7 connection to clients
24Seven
• Tech savvy and cool technology helps attract new clients
and retain employed talent.
• Accessing real-time information allows you to service clients
faster and more efficiently.
• Make better use of your time.
• More efficient with time in the office.
9
24/7 connection to clients
• Your website made mobile.
• Your own Apple and Goole approved app.
• 24/7 access to key documents.
• Save hours in time.
• Differentiate yourself.
• Lock clients in.
24Seven
10
UK Smartphone & Tablet usage
Over 60% of the UK population now own a smartphone
& nearly a fifth own a tablet device.
21% 60%
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
11
Other Statistics
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
Tablet sales are set to increase
by almost 70% to 197 million units in 2013
70%
12
Other Statistics
You won’t believe it!
The height of 327 Empire State
Buildings
=
Number of Android phones
sold per day when stackedwww.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
13
Other Statistics
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
You won’t believe it!
378,000 iPhones sold per day
371,000 babies born per day
14
Other Statistics
You won’t believe it!
Last year
369,094,500 Smartphones
were sold
19% of those were
dropped down the toilet
15
The Growth of Mobile
95% of all
accountant’s websites
are not mobile
enabled
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
By 2014, mobile internet will take over desktop usage.
16
50% of local searches are from mobile
enabled devices
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
17
How do we use our phones?
64%
Access the
internet daily
62%
Send &
receive emails
56%
For social
media
sites
53%
Search engine
queries
21%
Video sharing
sites
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
18
What do mobile users want?
74%
Get directions
or business
hours
64%
Contact the
company
61%
Find product
information
50%
Make a
purchase or
order a service
A recent survey by Google found that they:
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
19
How are Accountants responding?
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
✓ Considering the issues of ‘Effective Mobility’.
✓ Planning for mobile engagement.
✓ Mobile websites.
✓ Apps.
✓ Integrated blogs.
20
Your website made mobile
Discover a powerful solution to help your firm engage with mobile visitors.
67%
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
Friendly = More likely to
buy
“A mobile friendly site makes me more
likely to buy a product or use a service.”
61%
Unfriendly = More likely to leave
“If I don’t see what I’m looking for right
away on a mobile site, I’ll quickly move to
another site.”
21
Disadvantages of non mobile enabled site
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
X
Slow or very slow to load
Content unreadable
No click to call
Difficult or impossible to navigate
Directions, contact information hard to find
Most forms won’t work, which equals no enquiries
Flash and other content may not be displayed
Forced to zoom, pinch or scroll many times
= unusable for mobile viewers
22
Example non-mobile vs mobile
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
23
Your website mobile enabled
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
✓ Automatic redirection
✓ Rapid load times
✓ Directions, contact information immediately available
✓ Key content instantly available
✓ Minimal scroll, pinch and zooming
✓ Simple and clear navigation
✓ Click to call
✓ Mobile forms
✓ Auto update with current site
24
Responsive Vs Adaptive
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
Responsive
Adjusts website to fit any screen.
Displaying reduced or expanded content.
Requires a complete re-build.
Is expensive and time consuming.
Adaptive
Identifies mobile users automatically.
Provides mobile visitors with key info.
Will work on your existing site.
Is low cost and effective.
25
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
Adaptive Design
26
Key content at a tap of the screen
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
27
Summary of ‘Why mobile?’
• Reach out to a growing number of mobile users
• Engage with current customers in a modern & effective way
• Convert more web visitors into customers
• Stay ahead of the competition
Business has a site
Then makes it mobile
ROI
28
App or Mobile website?
• Both are critical
• Do different things
• Low cost, high return
• Easy and hassle free to obtain
• Massive benefits
29
Supporters | Promoters | Affiliates
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
30
31
Chat to us at
stand A536...
Come and join us at
stand A536 to see
Apps and Mobile sites
live.
Plus our expert team
are on hand to answer
any questions, queries
you might have.
31
32
What just two of your colleagues thought...
We are delighted with our App, which was designed by the
team at MyFirmsApp. The process was simple and the cost
extremely competitive. It gives us great content in two sections
- first the tax tables and really helpful calculators, and second
the content we can update ourselves, which helps us keep
clients and potential clients updated with news and events at
Alexander & Co and the different ways we have helped clients.
It’s a fantastic marketing tool with links to our blog, website and
social media.
Richard Alexander | Alexander and Co
We have had a successful website for years, but working with
Insight has significantly improved our enquiry rate - and we
thought that it was good before!
Ian Marlow “ HfM Tax & Accounts
33
Get In Touch
t 0800 80 30 826
contact@insight-marketing.com
twitter.com/insight-marketing
facebook.com/insight-marketing
plus.google.com/insight-marketing
www.insight-marketing.com
34
Thank you : )
Insight Marketing
www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com

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Accountex 2013 the importance of mobile and how it affects accountants how to make your existing website mobile friendly

  • 1. 1 . Welcome The importance of mobile and how it affects Accountants www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 2. 2 Who am I? Daniel Richards 2
  • 3. 3 A balanced approach www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 4. 4 The New Mobile Landscape www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 5. 5 Effective Mobility www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 6. 6 Global Transformation “How can we gain new competitive advantages by using mobility to transform our business processes?” www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 7. 7 The Connected Accountant “Using mobile technology enables accountants to meet the demands of an increasingly connected, always on, faster moving and far more competitive marketplace.” www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 8. 8 24/7 connection to clients 24Seven • Tech savvy and cool technology helps attract new clients and retain employed talent. • Accessing real-time information allows you to service clients faster and more efficiently. • Make better use of your time. • More efficient with time in the office.
  • 9. 9 24/7 connection to clients • Your website made mobile. • Your own Apple and Goole approved app. • 24/7 access to key documents. • Save hours in time. • Differentiate yourself. • Lock clients in. 24Seven
  • 10. 10 UK Smartphone & Tablet usage Over 60% of the UK population now own a smartphone & nearly a fifth own a tablet device. 21% 60% www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 11. 11 Other Statistics www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com Tablet sales are set to increase by almost 70% to 197 million units in 2013 70%
  • 12. 12 Other Statistics You won’t believe it! The height of 327 Empire State Buildings = Number of Android phones sold per day when stackedwww.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 13. 13 Other Statistics www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com You won’t believe it! 378,000 iPhones sold per day 371,000 babies born per day
  • 14. 14 Other Statistics You won’t believe it! Last year 369,094,500 Smartphones were sold 19% of those were dropped down the toilet
  • 15. 15 The Growth of Mobile 95% of all accountant’s websites are not mobile enabled www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com By 2014, mobile internet will take over desktop usage.
  • 16. 16 50% of local searches are from mobile enabled devices www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 17. 17 How do we use our phones? 64% Access the internet daily 62% Send & receive emails 56% For social media sites 53% Search engine queries 21% Video sharing sites www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 18. 18 What do mobile users want? 74% Get directions or business hours 64% Contact the company 61% Find product information 50% Make a purchase or order a service A recent survey by Google found that they: www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 19. 19 How are Accountants responding? www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com ✓ Considering the issues of ‘Effective Mobility’. ✓ Planning for mobile engagement. ✓ Mobile websites. ✓ Apps. ✓ Integrated blogs.
  • 20. 20 Your website made mobile Discover a powerful solution to help your firm engage with mobile visitors. 67% www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com Friendly = More likely to buy “A mobile friendly site makes me more likely to buy a product or use a service.” 61% Unfriendly = More likely to leave “If I don’t see what I’m looking for right away on a mobile site, I’ll quickly move to another site.”
  • 21. 21 Disadvantages of non mobile enabled site www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com X Slow or very slow to load Content unreadable No click to call Difficult or impossible to navigate Directions, contact information hard to find Most forms won’t work, which equals no enquiries Flash and other content may not be displayed Forced to zoom, pinch or scroll many times = unusable for mobile viewers
  • 22. 22 Example non-mobile vs mobile www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 23. 23 Your website mobile enabled www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com ✓ Automatic redirection ✓ Rapid load times ✓ Directions, contact information immediately available ✓ Key content instantly available ✓ Minimal scroll, pinch and zooming ✓ Simple and clear navigation ✓ Click to call ✓ Mobile forms ✓ Auto update with current site
  • 24. 24 Responsive Vs Adaptive www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com Responsive Adjusts website to fit any screen. Displaying reduced or expanded content. Requires a complete re-build. Is expensive and time consuming. Adaptive Identifies mobile users automatically. Provides mobile visitors with key info. Will work on your existing site. Is low cost and effective.
  • 25. 25 www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com Adaptive Design
  • 26. 26 Key content at a tap of the screen www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 27. 27 Summary of ‘Why mobile?’ • Reach out to a growing number of mobile users • Engage with current customers in a modern & effective way • Convert more web visitors into customers • Stay ahead of the competition Business has a site Then makes it mobile ROI
  • 28. 28 App or Mobile website? • Both are critical • Do different things • Low cost, high return • Easy and hassle free to obtain • Massive benefits
  • 29. 29 Supporters | Promoters | Affiliates www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com
  • 30. 30
  • 31. 31 Chat to us at stand A536... Come and join us at stand A536 to see Apps and Mobile sites live. Plus our expert team are on hand to answer any questions, queries you might have. 31
  • 32. 32 What just two of your colleagues thought... We are delighted with our App, which was designed by the team at MyFirmsApp. The process was simple and the cost extremely competitive. It gives us great content in two sections - first the tax tables and really helpful calculators, and second the content we can update ourselves, which helps us keep clients and potential clients updated with news and events at Alexander & Co and the different ways we have helped clients. It’s a fantastic marketing tool with links to our blog, website and social media. Richard Alexander | Alexander and Co We have had a successful website for years, but working with Insight has significantly improved our enquiry rate - and we thought that it was good before! Ian Marlow “ HfM Tax & Accounts
  • 33. 33 Get In Touch t 0800 80 30 826 contact@insight-marketing.com twitter.com/insight-marketing facebook.com/insight-marketing plus.google.com/insight-marketing www.insight-marketing.com
  • 34. 34 Thank you : ) Insight Marketing www.myfirmsapp.co.uk ǀ www.salesforaccountants.com ǀ www.insight-marketing.com