Development, Deployment & Collaboration at Etsy

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Video and slides synchronized, mp3 and slide download available at URL http://bit.ly/1p0c5ks. Daniel Schauenberg provides insights into how Etsy develops software and what tools and processes they utilize to help them achieve their goals. Filmed at qconlondon.com. Daniel Schauenberg is a Senior Software Engineer at Etsy's infrastructure and development tools team. Automation, documentation and simplicity are his usual tools for improving the status quo. He previously worked in systems and network administration, on connecting chemical plants to IT systems and as an embedded systems networking engineer.

Tecnologia

InfoQ.com: News & Community Site
• 750,000 unique visitors/month
• Published in 4 languages (English, Chinese, Japanese and Brazilian
Portuguese)
• Post content from our QCon conferences
• News 15-20 / week
• Articles 3-4 / week
• Presentations (videos) 12-15 / week
• Interviews 2-3 / week
• Books 1 / month
Watch the video with slide
synchronization on InfoQ.com!
http://www.infoq.com/presentations
/development-deployment-
collaboration-etsy

Presented at QCon London
www.qconlondon.com
Purpose of QCon
- to empower software development by facilitating the spread of
knowledge and innovation
Strategy
- practitioner-driven conference designed for YOU: influencers of
change and innovation in your teams
- speakers and topics driving the evolution and innovation
- connecting and catalyzing the influencers and innovators
Highlights
- attended by more than 12,000 delegates since 2007
- held in 9 cities worldwide

Development, Deployment
and Collaboration at Etsy
Daniel Schauenberg
dschauenberg@etsy.com
@mrtazz

http://www.ﬂickr.com/photos/brianglanz/1095706242

How comfortable
are you deploying
a change right
now?

@mrtazzhttp://www.ﬂickr.com/photos/renaissancechambara/2349811492
small change

“If this is your first
day at Etsy, you
deploy the site”

@mrtazz
Developer VMs
• KVM
• Every engineer has one
• Fully Chef’d with the Etsy Stack
• Different sizes and Chef roles

@mrtazz
Continuous Integration
• Run set of tests before each deploy
• Full QA suite
• Princess/Production smoker tests
• Try (yup, there is one)

http://www.ﬂickr.com/photos/egfocus/6962179321

@mrtazz
The Bobs
• LXC virtualized hosts
• 14/physical hosts
• Spread over 3 SSDs
• Most of them attached to try

@mrtazz
Deployinator
• 2 Buttons, no ambiguity
• Overview of current state of deploy
• Links to Logwatcher and Dashboards
• Easy to add stacks for new tools to deploy

http://www.ﬂickr.com/photos/jbgeronimi/6363087361

@mrtazz
Monitoring
• Devs do their feature monitoring
• Everybody can access all the graphs
• Dashboard All The Things!
• Stream All The Logs!

If you are writing
code, you are
on-call

@mrtazz
On-Call Schedules
• ops on-call
• dev on-call
• payments on-call
• support on-call

@mrtazz
Dev On-Call
• Scheduled for 6 months
• On-call roughly every 4 weeks for 1 week
• L1 and L2 escalations
• L1 if it’s your first time

@mrtazz
Incident Response
• “This graph looks funny”
• “Hey I just got paged for elevated error rate
after deploys”
• “Supergrep is going crazy!!”

@mrtazz
#warroom
• only outage related conversations
• coordinate investigation, communication,
countermeasures and monitoring
• good place to lurk for new engineers

@mrtazz
Summary
• These are things that work for *us*
• Culture is an on-going effort
• Share everything
• Encourage learning/teaching

@mrtazz
Summary
• Lunch ’n learns
• DC visits
• On-call for a day
• Bootcamps/Senior rotations

codeascraft.com

etsy.com/codeascraft/talks

etsy.github.com

etsy.com/careers

Development,
Deployment and
Collaboration at Etsy
Daniel Schauenberg
dschauenberg@etsy.com

Watch the video with slide synchronization on
InfoQ.com!
http://www.infoq.com/presentations/development
-deployment-collaboration-etsy

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Development, Deployment & Collaboration at Etsy

2. InfoQ.com: News & Community Site • 750,000 unique visitors/month • Published in 4 languages (English, Chinese, Japanese and Brazilian Portuguese) • Post content from our QCon conferences • News 15-20 / week • Articles 3-4 / week • Presentations (videos) 12-15 / week • Interviews 2-3 / week • Books 1 / month Watch the video with slide synchronization on InfoQ.com! http://www.infoq.com/presentations /development-deployment- collaboration-etsy

3. Presented at QCon London www.qconlondon.com Purpose of QCon - to empower software development by facilitating the spread of knowledge and innovation Strategy - practitioner-driven conference designed for YOU: influencers of change and innovation in your teams - speakers and topics driving the evolution and innovation - connecting and catalyzing the influencers and innovators Highlights - attended by more than 12,000 delegates since 2007 - held in 9 cities worldwide

4. Development, Deployment and Collaboration at Etsy Daniel Schauenberg dschauenberg@etsy.com @mrtazz

6. @mrtazz

7. @mrtazz

8. @mrtazzItem by TheBackPackShoppe

9. http://www.ﬂickr.com/photos/brianglanz/1095706242

10. avg 50 deploys/ day

11. avg n > m deploys/ day

12. How comfortable are you deploying a change right now?

13. @mrtazzhttp://www.ﬂickr.com/photos/renaissancechambara/2349811492 small change

14. Config Flags Item by RocajoStudio

15.

16. “If this is your first day at Etsy, you deploy the site”

17. Developer VMs

18. @mrtazz Developer VMs • KVM • Every engineer has one • Fully Chef’d with the Etsy Stack • Different sizes and Chef roles

19.

20. Continuous Integration

21.

22. @mrtazz Continuous Integration • Run set of tests before each deploy • Full QA suite • Princess/Production smoker tests • Try (yup, there is one)

23. http://www.ﬂickr.com/photos/egfocus/6962179321

24. @mrtazz The Bobs • LXC virtualized hosts • 14/physical hosts • Spread over 3 SSDs • Most of them attached to try

25.

26. Item by decomodwalls

27. Deployinator

28. @mrtazz Deployinator • 2 Buttons, no ambiguity • Overview of current state of deploy • Links to Logwatcher and Dashboards • Easy to add stacks for new tools to deploy

29. http://www.ﬂickr.com/photos/jbgeronimi/6363087361

30.

31. Monitoring

32. @mrtazz shouldigraphit.com

33. @mrtazz Monitoring • Devs do their feature monitoring • Everybody can access all the graphs • Dashboard All The Things! • Stream All The Logs!

34.

35.

36.

37. On Call

38. If you are writing code, you are on-call

39. @mrtazz On-Call Schedules • ops on-call • dev on-call • payments on-call • support on-call

40. @mrtazz Dev On-Call • Scheduled for 6 months • On-call roughly every 4 weeks for 1 week • L1 and L2 escalations • L1 if it’s your first time

41. Incident Response

42. @mrtazz Incident Response • “This graph looks funny” • “Hey I just got paged for elevated error rate after deploys” • “Supergrep is going crazy!!”

43.

44. #warroom

45. @mrtazz #warroom • only outage related conversations • coordinate investigation, communication, countermeasures and monitoring • good place to lurk for new engineers

46. Post Mortems

47. blameless

48. Everybody’s invited

49. Learning Opportunity

50. Summary

51. @mrtazz Summary • These are things that work for *us* • Culture is an on-going effort • Share everything • Encourage learning/teaching

52. @mrtazz Summary • Lunch ’n learns • DC visits • On-call for a day • Bootcamps/Senior rotations

53. codeascraft.com etsy.com/codeascraft/talks etsy.github.com etsy.com/careers

54. Questions?

55. Development, Deployment and Collaboration at Etsy Daniel Schauenberg dschauenberg@etsy.com

56.

57. Watch the video with slide synchronization on InfoQ.com! http://www.infoq.com/presentations/development -deployment-collaboration-etsy

Development, Deployment & Collaboration at Etsy

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