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Social Networks & BPM

Thomas Stoesser, Software AG
Software AG At-A-Glance

40+ Years of Software Expertise
       Over 4,200 enterprise customers
       3,600 professionals
       Present in 70+ countries
       R&D and support centers globally

Rock Solid Financial Performance
     2009 revenue: €847 million
     20 consecutive quarters of profitable
        growth and meeting or exceeding
        expectations
     Market cap ~€1.15 billion
     Fast growing revenue, net profit and
        cash flow

                                              February 21, 2013 | Software AG - Get There Faster | 2
IDS Scheer At-A-Glance

The leader in Business Process Excellence
and Enterprise Architecture
     7,500 customers in 70 countries
     Deep industry expertise and SAP
      specialization, including automotive,
      defense & security, healthcare,
      financial services, high-tech, and
      telecom and utilities
     Leader in Gartner Magic Quadrant for
      Business Process Analysis
     €399 million revenue in 2008




                                              February 21, 2013 | Software AG - Get There Faster | 3
University Relations
Program

Free software

+ Guest Lecture

+ Project Package “Campus
Connect”                    university@softwareag.com
                            www.softwareag.com/university

+ Thesis / Internship

+ Company Visit
Challenges ARISalign is Addressing
                     TM
Effort




                           Traditional BPM
                                                 wM BPMS Innovation




          Discover
                          Model      Implement     Monitor



                                                                      Time
Who Should Participate in Process Design


    Process             Business & Tech        Process        Process                               Process Excellence
                                                                                Process
    Participants        Experts                Modelers       Developers                            Committee
                                                                                Stakeholders



This is what I do.                                        Here is the
(Get credit score)                                        implementation.
                     Ok; and this is what it
                     translates to in                                       This is exactly what I
                     technology and                                         wanted!
                     practice.
                     (This is actually a service owned
                     by business unit X)

                                          Here’s the as-is                                     Here are the rules and
                                          process. And this is the                             regulations all projects
                                          to-be process.                                       need to follow.
Why Process Discovery is so difficult - Barriers



                                                   External
                                                   Partners
         Geographic
         Location



                                     Communication
                               Different understandings,
                              i.e., “What is a customer?”,
                             “What does the order process
   Different                           look like?”
   Departments
Communities
Bringing Social Networking and BPM together




        Social Networking            Business Process
        Web 2.0 Technologies         Management
• Collaborative platform for all who are involved in BPM projects
      Ease of use must be appealing for business users
      Process requirements
      Capturing & documenting know-how
      Process modelling
      Project transparency


• Bring BPM experts together
    Networking, Focus groups, Forums
    Marketplace

• Crossing geographic und organizational barriers
Tool: Collaboration
Software AG - ARISaglin
Thank you!

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Social Networks & BPM af Thomas Stoesser, ARISalign

  • 1. Social Networks & BPM Thomas Stoesser, Software AG
  • 2. Software AG At-A-Glance 40+ Years of Software Expertise  Over 4,200 enterprise customers  3,600 professionals  Present in 70+ countries  R&D and support centers globally Rock Solid Financial Performance  2009 revenue: €847 million  20 consecutive quarters of profitable growth and meeting or exceeding expectations  Market cap ~€1.15 billion  Fast growing revenue, net profit and cash flow February 21, 2013 | Software AG - Get There Faster | 2
  • 3. IDS Scheer At-A-Glance The leader in Business Process Excellence and Enterprise Architecture  7,500 customers in 70 countries  Deep industry expertise and SAP specialization, including automotive, defense & security, healthcare, financial services, high-tech, and telecom and utilities  Leader in Gartner Magic Quadrant for Business Process Analysis  €399 million revenue in 2008 February 21, 2013 | Software AG - Get There Faster | 3
  • 4. University Relations Program Free software + Guest Lecture + Project Package “Campus Connect” university@softwareag.com www.softwareag.com/university + Thesis / Internship + Company Visit
  • 5. Challenges ARISalign is Addressing TM Effort Traditional BPM wM BPMS Innovation Discover Model Implement Monitor Time
  • 6. Who Should Participate in Process Design Process Business & Tech Process Process Process Excellence Process Participants Experts Modelers Developers Committee Stakeholders This is what I do. Here is the (Get credit score) implementation. Ok; and this is what it translates to in This is exactly what I technology and wanted! practice. (This is actually a service owned by business unit X) Here’s the as-is Here are the rules and process. And this is the regulations all projects to-be process. need to follow.
  • 7. Why Process Discovery is so difficult - Barriers External Partners Geographic Location Communication Different understandings, i.e., “What is a customer?”, “What does the order process Different look like?” Departments
  • 9. Bringing Social Networking and BPM together Social Networking Business Process Web 2.0 Technologies Management
  • 10. • Collaborative platform for all who are involved in BPM projects  Ease of use must be appealing for business users  Process requirements  Capturing & documenting know-how  Process modelling  Project transparency • Bring BPM experts together  Networking, Focus groups, Forums  Marketplace • Crossing geographic und organizational barriers
  • 12.
  • 13. Software AG - ARISaglin

Notas do Editor

  1. So far, Modelling and Implementation has been addressed by BPM vendors. Discovery is still a big gap that needs to be filled.
  2. Who are the personas and what / how do they contribute to a BPM project.
  3. LinkedIn questions as an example for collaboration on a specific topic. My Vee Dub as a community example for a non-high-tech area of interest.
  4. Successful internet communities show us how it is done. Not only is the technology available, but today‘s users have the required mindset for internet collaboration.
  5. Networking Email Chat, Instant messaging Attachments Voice News Feeds, Alerts