To businesses everywhere, a phone system is like the air we breathe. We need it to survive and yet we take it for granted. For many businesses running legacy telephone systems that’s as far as it goes. It works, so why change it? However, that age-old split between desktop client /server computing on one hand and traditional voice communication on the other is being challenged by the fast-changing tide of voice and data convergence.

1. HOSTED IP TELEPHONY /
Ip VOICE pIONEEr /
£100m INfraSTruCTurE /
24-365 mONITOrING & SuppOrT /
ENHaNCEd mpLS NETWOrk /
HuGE SaVINGS /
budGET prEdICTabILITY /
ENHaNCEd aGILITY /
bEST adVICE aLWaYS /
CHaLLENGE uS /

2. WHY CHOOSE INTECHNOLOGY?
uk pIONEErS Of Ip TELEpHONY
WITH dEdICaTEd £100m
INfraSTruCTurE & SuppOrT /
I aNTICIpaTE THaT uSING
INTECHNOLOGY’S SErVICES
WILL LEad TO muLTI-mILLION
pOuNd SaVINGS* /
*SOurCE /
adT / TYCO /

3. IT WORKS, SO WHY CHANGE IT?
To businesses everywhere, a phone system is like the air we breathe. We need it to survive and yet we take it
for granted. for many businesses running legacy telephone systems that’s as far as it goes. It works, so why
change it? However, that age-old split between desktop client /server computing on one hand and traditional
voice communication on the other is being challenged by the fast-changing tide of voice and data convergence.
OUR HOSTED Ip TElEpHONY pROpOSITION /
The simple truth that ‘technology as a business accelerator waits for no man’ resonates across the business landscape. The hidden message
to either ‘seize the moment or get left behind’ is a warning shot that no business should ignore. So, while organisations grapple with their IT &
Communications convergence strategy, it’s true that for many the primary driver will be cost savings. However, look deeper at the equally valuable
benefits of increased productivity; better customer experience; improved resilience and disaster recovery (dr) – and perhaps above all greater
business agility – and the advantages become clear reasons in themselves to start the convergence journey. That journey normally starts with the
integration of voice and data networks. While this is a daunting proposition for some, it need not be.
Delivering converged networks Multiple services from a single circuit
for over 20 years
The provision of a best-in-class managed InTechnology’s model is straightforward: provide best-in-class network services as a conduit, at
network is InTechnology’s core service a time that’s right for the customer, through layered hosted services that support their individual
proposition. We manage our own national convergence strategy. put simply, we’ll build you a rock-solid mpLS connection to link your head
fibre network ring and offer high bandwidth, office, regional offices and home workers directly to our own core network ring and – when
highly resilient links into Tier 1 carriers. you’re ready – to the managed services accessed from our own data centres embedded in that
We have the widest range of connectivity, core: hosted Ip telephony; hosted unified communications (‘Voice plus’); plus a full range of data
98% uk population coverage, 20,000 services such as server backup, server replication and archiving.
network connections across 800 leading uk
businesses and a state-of-the-art Network
Operations Centre responsible for monitoring
and optimising performance 24 hours a day,
every day.
We manage a purpose-
built £100m infrastructure
with the sole objective of
delivering affordable,
flexible and totally
dependable voice and
data services.

4. YOUR Ip TElEpHONY /
1 Huge savings annual budget forecast, based on real example of 180 staff across 2 offices:
BUDGET ITEM CURRENT COST OUR SOLUTION
The traditional voice landscape involves
Capital Expense Telephone System £250,000 £0
expensive in-house infrastructure: The Replacement
ubiquitous ‘tin box’ telephone system bolted
Operating Expense Maintenance £7,000 pa
onto the wall which – following sometimes
ISDN30 Line Rental £19,000 pa £15 / user / month
considerable upfront expense – comes with
a nasty catch in the hidden expenditure of
Site-to-Site Link £7,000 pa
upgrade, maintenance and running costs. Call Charges £13,600 pa £7,900 pa*
Total Capex £250,000 £0
Our managed service model is different: Requirement
There are no upgrade or maintenance charges. Annual Opex £46,600 £40,300
It’s a straightforward monthly licence fee on Requirement
a per user basis. a simple pay-as-you-go
*In this real example, the business saved the £250,000 Capex quoted for
model with a compelling punch line – a new
the replacement of its telephone system and saved 42% on its call charges.
telephone system for about the same price as additionally, InTechnology provided 180 brand new handsets free.
the maintenance charges on your old one.
2 Budget predictability 3 Enhanced agility 4 Reliability
We live in unprecedented times. an era The current economic climate represents pain We’re back to our starting point. a business’s
of austerity in which IT budgets are under for some, but a perfect growth opportunity voice communications platform is like the air
closer scrutiny than ever before – and budget for others – particularly those looking to we breathe. We need it to survive and reliability
variance is no longer an acceptable risk or expand by merger or acquisition. The logic is imperative. InTechnology’s Ip telephony is
contingency. The good news is that not only of centrally-sourced voice and data services enterprise grade and delivered via its own next
do we fix our service charges to the penny, provides a ‘single scalable architecture’ (with generation ‘Enhanced mpLS’ network.
but we can also typically save 30% on your guaranteed compatibility and commonality
call charges. across the estate) and makes increasing at the end of the day, managed services is
sense for agile businesses. what we do, it’s all we do.
We developed one of the
uk’s first business ISps
(planet Online); one of
the first consumer ISps
(freeserve); and one
of the first corporate
hosted Ip telephony
services (‘unity’).

5. FREE SpEND & STRATEGY REVIEW: 0800 983 2522 /
5 Front-end focus 7 Our network, the enabler
The sourcing, maintenance and upgrading Our hosted Ip telephony solution ‘unity’ is accessed via our 24/365 monitored next generation
of infrastructure (pbX or server room fibre network – our Cloud – with embedded data centres which host our platforms.
equipment) and the management of multiple
vendor relationships is a distraction.
It’s back-end infrastructure hassle that
saps time, energy and focus. Little wonder
that progressive businesses are choosing to
deploy their IT talent to optimise the front-end
sales operation and out-task routine
back-end activity to dedicated managed
Service providers such as InTechnology.
6 ‘Voice Plus’ upgrade
InTechnology’s voice proposition comes with
an upgrade package – ‘Voice plus’. It’s a suite
of best-in-class unified communications
applications including hosted microsoft OCS
with video calling, desktop screen sharing,
Instant messaging and more. The apps pack
is a bolt-on to our ‘unity’ voice proposition,
and is available at an affordable monthly
charge. microsoft’s own research suggests
a £3m annual saving per 1000 employees via
improved group collaboration, reduced travel
& subsistence and other benefits.
CHAllENGE US /
Ip telephony is just one of the value-adding propositions within our managed services portfolio.
To learn more about how we could help you cut cost, build agility and increase productivity put us
to the test and ask for a FREE Spend & Strategy Review.
Call: 0800 983 2522
rICHard QuINE / email: challenge@intechnology.com
dIVISIONaL dIrECTOr /
Ip TELEpHONY / Visit: www.intechnology.com
All content correct at time of going to press.

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Central House Commensus House 17 St. Helen’s Place
Beckwith Knowle 3-5 Worton Drive Bishopsgate
Harrogate Reading London
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Fax: +44 (0)1423 850 001 Fax: +44 (0)870 777 7779 Fax: +44 (0)20 30 40 50 01
challenge@intechnology.com challenge@intechnology.com challenge@intechnology.com
www.intechnology.com www.intechnology.com www.intechnology.com
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