Impact is at the core of everything we do. Across our global network, we take our commitment to defining, understanding and measuring the impact of our work seriously. Each year we conduct an annual Global Member Survey in collaboration with the Social Entrepreneurship Centre / Vienna University of Economics, and publish the results openly. Derived from a global sample of 2,457 members in 44 Impact Hubs, our most recent survey paints a colourful picture of the impact being created across our network. For even further insights on the learnings from five years of analysing Impact Hub's data, read this article: https://goo.gl/72ykNj All rights reserved. The Material may not be reproduced or distributed, in whole or in part, without prior written permission of Impact Hub Company. However, reproduction and distribution, in whole or in part, by current Members of the Impact Hub Association and by non-profit, research or educational institutions for their own use is permitted if proper credit is given, with full citation, and intellectual property rights are acknowledged. For further information, please contact: branding@impacthub.net

2. Impact cannot
happen in isolation.
It requires
collective action.

3. We believe a better world evolves through
the combined accomplishments of
compassionate, creative and committed
individuals focused on a common purpose.
From Accra to São Paulo, Singapore to Zurich —
we provide access to connections,
resources, knowledge, talent, spaces
and investments to turn ideas into
action and move from intention to impact.
What began as a single location in 2005 has evolved
into a collaborative global community that
now inspires, connects and enables people across
the world to sustainably impact society.

4. Impact Hubs
Around the World

5. * opening soon (status November 2016)
Accra ∤ Amsterdam ∤ Antigua ∤ Athens ∤ Austin ∤ Baltimore ∤ Bamako
Bari ∤ Barranquilla* ∤ Belgrade ∤ Belo Horizonte ∤ Bergen ∤ Berkeley
Berlin ∤ Bern ∤ Birmingham ∤ Bogota ∤ Boston ∤ Boulder ∤ Bratislava
Brno ∤ Bucharest ∤ Budapest ∤ Bujumbura* ∤ Caracas ∤ Cluj-Napoca
Curitiba ∤ Donostia ∤ Dresden* ∤ Dubai ∤ Florence ∤ Florianópolis
Freetown* ∤ Geneva ∤ Harare* ∤ Hong Kong* ∤ Honolulu* ∤ Istanbul
Johannesburg ∤ Khartoum* ∤ Kigali ∤ Kuala Lumpur ∤ Kyoto ∤ Lisbon*
London: Brixton, Islington, King’s Cross, Westminster ∤ Los Angeles
Madrid ∤ Manaus ∤ Manila ∤ Mexico City ∤ Milan ∤ Minneapolis–Saint Paul
Monterrey ∤ Moscow ∤ Munich ∤ New York City ∤ Oakland ∤ Oaxaca
Odessa ∤ Ostrava ∤ Ottawa ∤ Phnom Penh ∤ Prague ∤ Recife
Reggio Emilia ∤ Rome ∤ Rotterdam ∤ Salt Lake City ∤ San Francisco
Santa Barbara ∤ Santo Domingo* ∤ São Paulo ∤ Seattle ∤ Shanghai*
Singapore∤Stockholm∤Syracuse∤Taipei∤Tbilisi∤Tokyo∤Trento∤Turin
Vienna ∤ Vigo ∤ Washington DC ∤ Yangon ∤ Yerevan ∤ Zagreb ∤ Zurich

6. 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
NumberofImpactHubs
2006
Growth
over the last 10 years

7. 90+
IMPACT HUBS
15,000+
MEMBERS
1,200+
MAKERS
67,000+
SPACE IN M²

8. Trust
Courage
Collaboration

9. TRUST
We trust each other to do what we say we will
do. We may have different approaches,
but we share an underlying positive intention
and set of values.
COURAGE
We have the courage to walk the path less
travelled. We honor the past and pioneer
new solutions.
COLLABORATION
Collaboration is the key to solving the issues
of our time. We welcome diversity and
partner with like-minded organizations to
make a meaningful difference.

10. SPACE
inspiring
COMMUNITY
vibrant
CONTENT
meaningful

11. Impact Hub
Experience

13. Global Reach
90+
Impact Hubs
1,200+
Makers
15,000+
Members
25,000,000+
Customers & Beneficiaries

14. Unlikely Allies
Bringing together

15. entrepreneurs ∤ activists ∤ creatives ∤ artists ∤ innovators
professionals ∤ advisors ∤ investors ∤ students ∤ campaigners
executives ∤ leaders ∤ disrupters ∤ thinkers ∤ makers ∤ doers

16. Running
Operations
Initiation &
Start-up
Intention
Formation
Idea
Development
Impact
Scaling
Exploration &
Interest
Exploration &
Interest

17. Running Operations
Scaling
Start-up Initiative
Exploration & Interest
Intention Formation
Idea Development
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Stage when joining Stage today
37
28
8
5
5
17
14
6
27
19
7
27
Entrepreneurial Journey*
* Progress of members since joining Impact Hub

18. Education &
Learning
Employment &
Job Creation
Sustainability
Health &
Wellbeing
Environment
Supporting NGOs
& Social
Entrepreneurs
Children,
Youth & Families
Sharing
Economy
Climate
Change
International
Development
* Top 10 Issues addressed by Impact Hub members
Impact Areas*

19. Average importance of returns as rated by our members in %
ENVIRONMENTALRETURN
SOCIAL RETURN
41%
FINANCIAL RETURN
42%
17%
Blended Value Orientation

20. Start-ups Founded
at Impact Hub
2015
2014
2013
2012
2016
…2,100+1,150+750+400+

21. inspire,
connect &
enable
=
measurable positive
impact

22. (Co-)Founders Current Staff New Jobs Created
New Jobs & Careers

23. 47%
of surveyed members with
existing organizations
have created at least one
new paid position in 2015*
new full-time jobs
created in 20155,300+
* Sample size: 1,901 responses

24. recommend
Impact Hub
89%
of our members

25. • Come up with new ideas and initiatives
• Learn about new issues and topics
• Strengthen your personal motivation
• Start an own project or venture
INSPIRED
71%
• Build international connections
• Connect to advisors, experts and supporters
• Feel part of a larger community and network
• Find and keep good talent and staff
• Partner and collaborate with other members
CONNECTED
69%
• Access new clients or beneficiaries
• Develop skills and capabilities
• Gain visibility and credibility
• Generate revenue
• Access better working infrastructure
• Obtain financial capital
• Advocate for better policy frameworks and market conditions
• Expand into new geographic areas
• Evaluate impact of own activities
ENABLED
53%
Provided Support*
* Percentage of members indicating importance
and a rather, or high level of support

26. Design by Alfredo Carlo, Housatonic

27. SHARING
70% feel comfortable discussing a new
idea with other members
SUPPORT
Each member provides 5 hours/month of
feedback, mentoring, or advice to other
members — a total of nearly 600,000 hours
of peer support by the community in 2015
JOINT VENTURES
17% started a new project or organization
with another member
Everyday
Collaboration

28. Displayed member data and information is based on the Annual Global Member Survey conducted between February
and March 2016. The final sample contains a total of 2,457 responses from 44 Impact Hubs after elimination of
double counts, reductions based on local response rates and corrections of individual outliers. Results have been
independently analyzed and compiled by the Social Entrepreneurship Center / Vienna University of Economics in
coordination with Impact Hub GmbH. Displayed network key performance indicators are based on internal data
collection (status November 2016).

29. www.impacthub.net