Control Manager 3.5 2006 Trend Micro Incorporated
Control Manager 3.5 2006 Trend Micro Incorporated
Control Manager 3.5 2006 Trend Micro Incorporated This portion of today’s training will focus on Worry Free Business Security. We’ll highlight some of the new features of version 6, which was just released last June. Worry Free Business Security is made up of different parts: the Security Server, the Security Dashboard, the Client/Server Security Agents, and the Messaging Security Agent. We’ll talk about the different ways to deploy and install these parts, both the Security Server and the CSA. To get a better understanding of each component, we’ll perform an installation. First we’ll install the Security Server, and then install a CSA client that we can use as an example in our discussion. We’ll go over the major features of WFBS, and point out some of the Best Practices or settings that we recommend. We’ll go over a lot of the common tasks and questions you might face when you’re out in the field using WFBS.
The typical customer of Worry Free customer is either Part of a small business which does not have an IT department. He may be quite untechnical. He is depending on you to solve his problems. He wants a Worry Free life Part of a small business looking after other Trend Micro customers. His time is money, so he doesn’t want to waste it You can’t depend on either of them to identify or solve problems. That’ s your job!
The carrot is the solution the customer is looking for. The stick is the process we need to follow to get him to carry out the troubleshooting steps
Control Manager 3.5 2006 Trend Micro Incorporated This portion of today’s training will focus on Worry Free Business Security. We’ll highlight some of the new features of version 6, which was just released last June. Worry Free Business Security is made up of different parts: the Security Server, the Security Dashboard, the Client/Server Security Agents, and the Messaging Security Agent. We’ll talk about the different ways to deploy and install these parts, both the Security Server and the CSA. To get a better understanding of each component, we’ll perform an installation. First we’ll install the Security Server, and then install a CSA client that we can use as an example in our discussion. We’ll go over the major features of WFBS, and point out some of the Best Practices or settings that we recommend. We’ll go over a lot of the common tasks and questions you might face when you’re out in the field using WFBS.